Alexis Apartments
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Cheated
From: -Anonymous-Date posted: 12/16/2008
Years at this apartment: 2007 - 2008
Just want to say I was happy with Alexis till I dealt with their staff. Staff don't communicate well and aren't very helpful and often rude. They don't give notice of raising the rent. I always paid my rent on time and not once was ever late or wasn't a troublesome tenant. I was cheated on my last rent payment and wasn't given my full deposit because they said I was late on my last month's rent. I paid with a credit/debit card and called it in the 1st of that month. I was even able to prove to them that I called them from my phone records. I called on the first from that phone I used. I had to write a dispute letter and called them numerous times to get a call back. Never once did I get a call, I had to hound them with calls in order to get a response. I guess all I wanted was justice or fairness. Somehow they justified that they weren't able to refund my late fee despite proving I called in on the first to pay my last month's rent. Overall I would not recommend this property because of these experiences. Alexis at the time were inconsiderate and selfish management.
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