Entrada Pointe Apartments
900 Country Club Drive, Rio Rancho, NM 87124
505-892-4574  WEBSITE save favorite
AVERAGE RATING
recommended by:
8%

overall rating:
1.8
2.2
2.23 Parking:
2.0
2.0 Maintenance:
1.5
1.54 Construction:
1.5
1.54 Noise:
2.7
2.69 Grounds:
1.6
1.62 Safety:
2.1
2.08 Office Staff:
< | >

Ethics under review

From: -Anonymous-
Date posted: 8/12/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
It is doubtful that our manager "L" has an ethical bone in her body.
Bogus late charges you will see. Especially if rent is due on a weekend, when they are not in the office. You have no choice but to put rent in the box for them to get on Monday. So, even though you attempt to pay rent on time, they GET YOU with a late charge.

I waited over 2 months for my swamp cooler to get serviced.
I am waiting over 3 months for carpet service.
I am waiting over 4-5 months for inside electrical work to be done.
I am waiting for repairs over 3 months from water damage.

Report it once, okay. You will get ignored.
Report twice, they start getting upset, and you WILL get ignored.
Report a third time, and they take vengeance on you. And you will get ignored.

Ask to see the very dark laundry room and sauna. It wreaks of urine. There are no doors to the bathrooms, nor are there lights. And there are no lights (One 25 watt bulb in the whole room). The sauna is filled with dirt, and I have heard prospective tenants promised a suana "Within a few weeks", over the months.

The gym is torn apart. Some things work okay, but it is disgusting.

The contracted groundskeepers do a good job.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: stupidaso1 Date: 08/18/2008
I agree with you about having to ask more than once. I too waited two months for a working swamp cooler (I just love sitting around burning up when I'm paying premium rent). I was given the excuse the second time I asked that they were going to wait until the morning when it cooled off. Not like I need to sleep or anything!!!
From: Anonymous Date: 08/25/2008
Thanks! These aren't exactly slums, but they are headed in that direction. Back when we had good management, they would at least offer a small concession, SOMETHING to make it right. Not anymore, our apt mgr (ryhmes with "Pleesa") could care less about you, or me, or anyone else. I totally screwed up when I signed a 12 month lease. They just keep jacking up the rent, with nothing in return. Previous mgmt gave us $250 for signing a new lease, now "Pleesa" gives $80 and pockets the rest.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   Terminating a Lease: Know Your Rights - Dec 17
   How to Decorate a Living Room for Less Than $250 - Dec 17
   Tips for Saving on Movers and Storage - Dec 17
   Decorate a Living Room Like a Pro Designer - Dec 17
   Using Mirrors to Open Up Your Living Space - Dec 17
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Entrada Pointe Apartments
          Rio Rancho apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif