Cielo Apartments
1290 West Horizon Ridge Parkway, Henderson, NV 89012
702-990-9997  WEBSITE save favorite
AVERAGE RATING
recommended by:
38%

overall rating:
3.1
3.7
3.67 Parking:
3.1
3.13 Maintenance:
3.1
3.13 Construction:
3.1
3.13 Noise:
3.2
3.2 Grounds:
3.1
3.13 Safety:
3.3
3.27 Office Staff:
< | >

bugs everywhere, manager always unpleasant!

From: -Anonymous-
Date posted: 2/20/2008
Years at this apartment: 2004 - 2008
User Response is available. 3 responses
 
I've lived at Cielo for 4 years. When I moved in the property was gorgeous, but soon after changed owners. Now there's a manager in there thats rude to all the tenants. I've had several friends that lived here move away due to her attitude. They don't spray the outside for bugs anymore so in the summer it looks like the ground is moving. The lawn chairs are disgusting and have never been cleaned (they smell like sweat.)The pools not heated and feels like ice even in the summer. The hot tub was out of order for over 2 months. Than the back of my toilet overflooded in December and it took 2 weeks for maintenance to come meanwhile I had to keep washing towels and wrap them around the base. As if this isn't bad enough they only allow dogs under 25lbs, but recently I've seen pitbulls and large dogs onsite. The final straw was raising the water without sending me notice. I'm just warning u is was a beautiful site but with this new manager I've seen the place fall apart.

Recommended: NO
Overall Rating
2 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 2 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/23/2008
This is obviously a very angry person. I too have lived here for several years (since 2004). This property is very well maintained, the staff is great and the pool furniture is always clean. I truly wonder if the review was posted by a current resident!!
From: Anonymous Date: 07/11/2008
This person obviously doesn't have anything better to do in their lives then to complain about bugs that are not the manager's fault. Bugs are a part of life and living at Cielo is nothing like this "anonymous" person says. Go live in North Las Vegas and you will see what a property looks like overcrowded with bugs. I have experienced nothing but courteous and upbeat professional courtesy from ALL of the staff at Cielo. Move if you are that unhappy.
From: Anonymous Date: 07/08/2009
a bit over dramatic but fairly accurate.....
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