Remington Canyon
AVERAGE RATING
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Lived here 2 years
From: -Anonymous-Date posted: 1/17/2009
Years at this apartment: 2007 - 2009
We have loved living here for 2 years. We moved here from across country.
We were scared to move to a new state and yet we trusted these apartments. The staff worked with us to qualify and do all the paperwork over the phone and fax when other properties weren't willing to. They answered all our questions about the schools and local areas and put every effort into setting our minds at ease. They helped us every step of our move and transition from our old mid-western state. On a personal note, when we moved here our car was full of stuff because we had it on a trailer and they let us borrow a garage for one night (before our unit was ready to move in) to unload our stuff so we could use our car to drive around.
They get things fixed in a reasonable amount of time and we have had the same property manager for years, she has been here way before we moved in. She is kind and nice, she works hard to fix any issues. The staff are all great to be honest, even the maintenance/porters are fantastic.
We could see some improvements in where people are allowed to let their dogs use the bathroom. There are a lot of areas of dead grass because of dog urine. I have three kids, two are school aged kids and there is not much area to play in for them. All the grass is used as a toilet for the dogs. We wish there were a place set aside for the kids to run around and play that didn't have dog urine and sometimes feces to worry about. There are some apartments with playgrounds that we have been considering but as normal you take the good with the bad and I am sure another apartment complex that may have a playground would have some other issues that we might not be able to handle as well.
All in all we enjoy living here. The elementary school is very nice and the location is also very clean and nice and we enjoy the shopping mall and other local shops. The freeway access is also great. We haven't seen bugs in a long time, they work hard to get rid of them if they ever become a problem.
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