South Valley Ranch Apartments
701 Aspen Peak Loop, Henderson, NV 89015
702-433-2900  save favorite
AVERAGE RATING
recommended by:
79%

overall rating:
3.6
3.4
3.44 Parking:
3.7
3.72 Maintenance:
3.4
3.39 Construction:
3.5
3.5 Noise:
3.7
3.72 Grounds:
3.7
3.72 Safety:
3.8
3.78 Office Staff:
< | >

Horrible management is totally true

From: -Anonymous-
Date posted: 10/20/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
When the management, especially Jeff, who is very rude and has a bad atittude with the possible tenants, makes you sign the contract they don't specify that the 250 are not refundable, as you read NOT REFUNDABLE. They make you wait to see the unit in which you're going to live, putting as excuse that they just have 2 people handeling the mantainance and cleaning of the place. This reflects that they don't have enough people to handle this kind of problems. When you try to talk to the manangement asking for their help they aren't willing to help. Jeff is a very rude person who doesn't care about the people who lives there or the possible tenants. His attitudes are always very defenssive and when you ask for an explanation it is always a headache. He always answers you in a very bad manner. If you have any kind of problems in your unit, you will have to deal with his bad attitude, bad temper and unconsiderate thoughts and personality. Stay away from this place because as other reviews well said, they just want to suck up your money.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 1 of 5
Office Staff:
1 of 5
I'm the author!
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User Responses

From: Anonymous Date: 01/22/2009
sorry but i went to svr not too long ago and thought that jeff was great. He let me see a model of the apartment i was interested in renting and didn't give me any attitude. Sorry for you having a bad day but don't blame it on anybody else.
From: lovesvegas Date: 05/17/2009
I was able to see the actual apartment I was going to rent. I had to wait a few days, it was being cleaned, but I got to see it before I signed a lease. If you didn't get too then why did you even live here? There are other places you could have lived. If you didn't like dealing with Jeff then why didn't you talk to Lauren exclusively? How can you rent safety with a one? I have been here the same time as you and there are not any safety issues.
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