Ventana Canyon
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Moving soon. Here's my overall oppinion
From: -Anonymous-Date posted: 6/10/2003
Years at this apartment: 2002 - 2003
Noise/Safety issues;
When my boyfriend and I first moved in, I was a little scared because some punk playing basketball was eyeing us. He litteraly stopped and stared at me, making me very uncomfortable. I questioned the safety of the place right from the start but, I have had no other problems and I have felt very safe the majority of the time we've lived here. I'm not sure I would recommend renting an apartment overlooking the basketball court or the pool though because we have almost constant noise issues. There are a lot of kids running loose and they have such dirty mouths that it even makes me blush, at times. They jump in the pool with thier clothes on, tear things up and generally are just a pain. Many nights there are parties over by the hot tub so me and my boyfriend don't go down there very often because it's just not comfortable. Since it's a 24 hr. pool/hottub and exercise facility, there is little that management does about making sure people keep the noise levels down. ON THE BRIGHT SIDE....I have never heard anything from our neighbors. The place is insulated so well! I never even hear a vacuum or another washer and dryer..nothing!
Condition of apartment;
When we moved in, I was very pleased with the floor plan and the size of the apartment. We get a lot of sunlight and the vaulted ceilings are nice. Our master bathroom is abnormally large, but i'm not complaining. The washer and dryer are a little older but they work fine. We've never has any maintenence issues that required someone having to come out and fix it. My only complaint about the apartment is that the carpet really needed to be replaced when we moved in. We never complained about it though because we didn't want to go through the hassle of waiting to move in. Actually, it wasn't even an option for us. I'm sure that if we would have said something, they would have replaced it though...well, under the old management they would have....which brings me to....
Management/apartment grouds;
The office staff is very nice and they have always been helpfull and pleasant but I don't care much for the new management. I met the new manager one day when I dropped off our rent check 1 day late. I didn't drop it off the day before because we needed a receipt and I wanted to make sure they got it. We've never been late in a year that we've lived here but the new Manager rejected my boyfriends check and told me that we needed to add another $40 for a late fee. I was furious. She wasn't nice about it as all. I understand you have to be ontime with rent but 1 time late in a year' I think she could have been a little more understanding. Also, when we first got here, we payed $600 for a pet fee and none of it is refundable. Part of that money was to insure that we had "mutt mitts" to pick up the dog poop. They used to be always in stock but when "She" got here, that stopped. We got this letter in the mail saying we would no longer be supplied with the mitts....but all of that $600 is still nonrefundable. So now, we pick up dog poop with plastic grocery bags, which is no biggie but, it's just not what we had agreed to. On a good note though, the property grounds are kept very nice. The grass is always green and overall, people do a great job at picking up the dog poop. I wouldn't recommend a bottom floor apartment though because in the dead heat of summer, the smell of dog urine can be a little overwhelming.
Nieghborhood;
These apartments are SO close to everything! They're close to the highway,shopping,restaurants,and only a short drive to the strip. The surrounding neighborhoods are very nice as well.
Overall, i would definetly recommend these apartments to others. It was nice finding an apartment that allowed our pets(1 a large dog) and was still a nice place to live.
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