Ventana Canyon
1250 American Pacific Drive, Henderson, NV 89014
702-451-9116  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.8
3.2
3.2 Parking:
2.7
2.72 Maintenance:
3.1
3.08 Construction:
3.2
3.16 Noise:
2.8
2.84 Grounds:
3.2
3.24 Safety:
2.8
2.76 Office Staff:
< | >

I have never been so unhappy...until now.

From: -Anonymous-
Date posted: 7/10/2003
Years at this apartment: 2003 - 2003
 
I?m a current resident in building 23, I just moved in mid-June. I should have looked at the apartment I was getting before signing the lease - I wouldn?t have signed it!

When I originally toured the coplex, they showed me this really nice model unit. I have a 40 pound dog, so my choices around town were limited. Ventana seemed nice enough so I filled out an application.

I relocated here from San Francisco, so I didn?t have the opportunity to fly over and hand pick an apartment. I figured they would all be like the model unit.

Boy, was I wrong.

I moved in and there were so many things wrong, I had to make a laundry list of things to be fixed that I attached to my scathing review on the move-in check-off list. Here is what was wrong:

Paint was *everywhere*. I think a blind man must have painted the place. It was dripped all over the tubs, floors, toilets, counters - you name it. In addition, there was a 2 inch think paint border along the walls on the carpet. Actually, all the paint dripping is still here one month later because they still haven?t sent anyone to clean it up, as I?ve requested 3 times.

The vinyl floors in both bathrooms and kitchen was ABSOLUTELY DISGUSTING. There were nicks and scratches all though it, and on top of that the master bathroom floors were filthy. It took 4 in-person visits from me to the management office and they finally agreed to replace the master bathroom vinyl.

The vertical blinds had mismatching panels in the master bedroom and dining area. The 2nd bedroom was missing 2 panels completely. The dryer had no hose on it, which I didn?t realize until my apartment was hotter inside than outside and I was sneezing my head off from the lint in the air. The garbage disposal was dead. The washing machine leaked....

but perhaps the most disturbing thing...

the people who lived in this apartment before me had a long haired cat. Well, the good old maintenance staff here decided to recaulk the tubs before I moved in - but they didn?t clean them first. So, the first night in my apartment I went to take a bubble bath and found black cat hair actually CAULKED IN to the the edges of the bath tub. Lazy lazy lazy! I had to scrub the caulking til the cat hair broke off. It?s still in there but at least it isn?t sticking out and waving at me anymore.

So that?s what was wrong with my apartment, now let?s move on to the rest of the property.

People with dogs here do not clean up after them so there is dog ---- everywhere. It smells like complete ass all over the property. You can tell which owners are the worst because in some places there is loads of dog ---- all in one place in front of a particular building. People leave their yapping dogs out on their enclosed porch at all hours of the day and night - yes, I am talking about you, little ---- head dog right next to the mail boxes.

People speed through the parking lot like it is the Vegas Motor speedway.

Parking is really difficult because the covered stalls are made for motorcycles. I am not kidding.

The gym sucks and serves as a free for all daycare for ------ parents. The equipment in there is just plain worn out.

Hindsight is indeed 20/20.

I?m stuck here for 6 months, but I plan to get the hell out of here as soon as possible. Maybe the management or owners will read this and let me out of my lease early. I can only hope so!

That being said, I cannot recommend this apartment complex unless you have absolutely no other alternatives for you and your big dog.

If you want any more details, email me at blondijen@cox.net and I?ll be happy to answer any questions.


Recommended: NO
Overall Rating
1 out of 5
Parking:
2 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
2 of 5
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