Ventana Canyon
1250 American Pacific Drive, Henderson, NV 89014
702-451-9116  WEBSITE save favorite
AVERAGE RATING
recommended by:
43%

overall rating:
2.8
3.2
3.2 Parking:
2.7
2.72 Maintenance:
3.1
3.08 Construction:
3.2
3.16 Noise:
2.8
2.84 Grounds:
3.2
3.24 Safety:
2.8
2.76 Office Staff:
< | >

Where do I begin...

From: -Anonymous-
Date posted: 6/15/2009
Years at this apartment: 2006 - 2007
 
I had so many problems living in this complex I am not sure where to begin.

First of all, do your homework on this area - this property is located next to the PEPCON explosion in the 80's (google it and las vegas newspaper articles about this area!). I think it is outrageous that facts about this are not disclosed to property owners or renters in the area.

I previously lived in the Green Valley area for 3 years (just 1 mile away). Upon moving here I became ill, upon leaving I have returned to good health again. I was never able to find out for certain why, but that was my personal experience. When I would stay in the apartment with windows and doors shut, I would often get a burning sensation in throat, in addition to other health problems while living here like dizzy spells and extreme fatigue.

My many problems with management..

I made the mistake of signing the lease site unseen because I assumed it would be just like the model.

Upon my move in date my apartment was not ready. There were still wet paint buckets and fixtures missing since they just painted and had not put them back (lighting, peep hole, etc). The layout was flip-flopped from the model I was shown (which my oversized sofa was all wrong for).

Upon returning to the leasing office to discuss that my apartment was not ready and wrong layout, the agent Tasha YELLED AT ME and refused to help me out in any way or return my lease I had just signed.

Because I could not move in on the planned day, I had to push my move in date back which cost me $400 in movers because my friends were not available to help me move on a weekday.

During my stay here almost everything broke at some point. It took 2 weeks to get a new screen on my bedroom window. Packages were lost (possibly due to delivery men, not sure). The A/C units are so loud in the summer it was very difficult to sleep in my bedroom which had 4 units outside the window.

When I moved out I terminated my lease early and stated the reason was that I felt ill living there (this was true). When I received a copy of this in the mail the management changed my reason to moving for work (not true).

In their defense I met other tenants who were content with living here - but my experience was NOT a good one!




Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
1 of 5
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