My main complaints about Copper Sands are as follows:
- they advertise on-site courtesy patrol, but there is none
- cockroaches in my apartment. The cockroaches remained even though pest control sprayed my place. My neighbors complained about cockroaches, too. Apartments are only sprayed for bugs if you make a specific individual request. I believe that the entire complex should be sprayed monthly.
- 2 of the 3 pools are maintained poorly. There are literally ducks in 2 of the pools. The only clean pool is the one by the main office. However, recently it was closed for about 2 months for repairs.
- i never felt safe. The gate security code has not been changed in years. No security or courtesy patrol at the complex. No video cameras. Also, neighbors and myself frequently experienced car theft problems (stealing wheels, stereos, or the whole car). Personally, my wheels were stolen just one month after I moved in.
- The office staff is unfriendly and unhelpful. It is rare if someone in the office ever answers the telephone. However, the maintenance workers were courteous and did a good job.

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