Country Club At Valley View
#12,224 #62 #100

What is epIQ?

Country Club At Valley View

1400 S Valley View Blvd, Las Vegas, NV 89102
(57 Reviews)
$1,054 - $1,657/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

$900.00 off 1st Month's Rent. Application must be received by 3/26/2024. Offer valid with rental of 1st Floor Apartments. Valid with a 12 month lease. Call for...

Show More

Floor Plans & Pricing

1 Bedroom

One Bedroom B

1 Bed, 1 Bath | 628 sq. ft.

$1,054 - $1,437

5 Available Units

See Floor Plan Details

One Bedroom A

1 Bed, 1 Bath | 452 sq. ft.

See Floor Plan Details

2 Bedrooms

Two Bedroom

2 Beds, 2 Baths | 848 sq. ft.

$1,362 - $1,657

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

D+

Review Ratings

Noise

3.0

Grounds

2.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

A-

Average time to respond to reviews

3 days

View Community Timeline
View Community Timeline

Country Club At Valley View Reviews

(55)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Cindy.nan@live.com

Resident ā€¢ 2021 - 2023

4/29/2023

Do not move to Country Club senior apts 1400 Valley View Blvd

Not good place to move to seniors no security not clean added fees after I moved $194 models dont look like apt you will get go see awful staff complex is going down only good thing activity director find a new place

    Manager

    5/2/2023

    Country Club At Valley View
    Hello Cindy, We regret to hear you did not enjoy your experience and that you disagreed with your move-out assessment. We always strive to deliver positive experiences and are happy to use your feedback to improve wherever possible. We are surprised to see your comments about our on-site team, as we often hear outstanding feedback from our residents. If you would like to discuss your experience further, please feel free to contact us. We take all feedback seriously.

    Updated Review

    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2020

    2/4/2022

    My mom lived here, they have hidden fees you pay water trash pest ins gas etc besides your monthly rent very high rent. i come to visit shes old showed me the contract terrible how this place treats seniors on SS. dog dew on steps,ā€¦Ā See More >
      Manager

      2/16/2022

      Country Club At Valley View
      Hello, We regret to read your review and are surprised by your comments, as they are not representative of the consistent feedback we receive from our residents in this community. Due to the anonymity of your post, we're unable to investigate the details of your concerns. Please feel free to contact the number below if you wish to discuss your concerns further. It's always our goal to provide the highest level of service, and we'd like to understand more about your experience. Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
      Review Author Icon

      Wvflournoy

      Resident ā€¢ 2017 - 2021

      7/30/2021

      Have lived here almost five(5) years, only complaint was the key gate ,which has now been fixed....HOWEVER, ALTHOUGH WE ARE A HUSBAND AND WIFE ,TWO BEDROOM APARTMENT,WITH THE NEW GATE LOCK ,WE ARE ONLY ALLOWED ONE GATE KEY,SO IF ONE OF US IS NOT HOMEā€¦Ā See More >
        Review Author Icon

        anonymous

        prospective ā€¢ Visited 2021

        4/15/2021

        I am not moving here because they want me to give them my personal SOCIAL SECURITY number to move in here. The office and management need to know that SOCIAL SECURITY NUMBER is for SOCIAL SECURITY purposes only. You do not need a person's personalā€¦Ā See More >
          Manager

          5/20/2021

          Country Club At Valley View
          Hello, We are very sorry to hear that you were not satisfied with the application process. Please know, our Rental Criteria document clearly outlines all requirements for reserving one of our homes off the market, which all applicants sign at the time they submit their application. These requirements are not uncommon, industry-wide. However, we're sorry that you disagreed with the application process, and we sincerely wish you the best in your future home. Warm Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595

          Updated Review

          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2021

          2/6/2021

          The staff is overworked and stretched thin, which makes it impossible for you to walk in to the office without an appointment to ask any questions. The grounds for the most part are beautiful except for the back 40, there is no grass and theā€¦Ā See More >
            Review Author Icon

            Carol_H435

            Resident ā€¢ 2000 - 2020

            10/12/2020

            I have lived here for 20 years and found this to be a great place to live. I have enjoyed the community and found it to be friendly and welcoming or I wouldn't have stayed here for 20 years. I've especially appreciated Tanya as sheā€¦Ā See More >
              Manager

              10/20/2020

              Country Club At Valley View
              Hi Carol, Wow! Thank you for sharing this outstanding review and for your long term residency! Customer service is always our top priority, so we are delighted to hear our team has taken great care of you. We look forward to serving you in the years to come. Regards, J. Erin Bodie Customer Service Manager Gaines Investment Trust 858-250-0595
              Review Author Icon

              Rskatz54

              Resident ā€¢ 2020

              10/8/2020

              From beginning to end, my experience with moving into this 55+ community has been exceptional! With caring and sensitivity, Tanya in the office worked diligently to give me a customized tour of the community, to detail the amenities (including scheduled activities), to explain the applicationā€¦Ā See More >
                Manager

                10/20/2020

                Country Club At Valley View
                Hello, Thank you for sharing the great news! We're thrilled to hear you enjoyed working with our team at the Country Club at Valley View, as always strive to provide uncompromising customer service. Thank you for choosing our community as the place you call home. We look forward to your move-in date! Warm Regards, J. Erin Bodie Customer Service M anager Gaines Investment Trust 858-250-0595
                Review Author Icon

                Janice_H979

                Resident ā€¢ 2020

                3/5/2020

                I love this community because of the activities director Norma, she makes everyday enjoyable for all residents! She's very personable and bubbly, its never boring here! If you want to get involved and have fun this is the place to be!ā€¦Ā See More >
                  Review Author Icon

                  trudycasey

                  Resident ā€¢ 2019

                  10/16/2019

                  I love this community because everyone and staff is wonderful my neighbors are very friendly the maintenance is great. their are a lot of shopping centers in the area that I can walk to the bus service here is great I get to go toā€¦Ā See More >
                    Review Author Icon

                    Susan 2040

                    Resident ā€¢ 2019

                    6/4/2019

                    I have made many friends here. We have the best activities with live entertainment and dancing . The staff is friendly and helpful. I have especially happy with the help I receive from Tanya in the office . She is always willing to help usā€¦Ā See More >
                      Review Author Icon

                      Toddccvv

                      Resident ā€¢ 2019

                      6/4/2019

                      Great help fromTanya White always!!! Love living here . Great activities. Great pool and Jacuzzi. Fun in the clubhouse and quiet at home.. you will really enjoy the lifestyle here. Lunches, dinners, live entertainment

                        Review Author Icon

                        WarrenDurso

                        Resident ā€¢ 2019

                        5/31/2019

                        We absolutely love it here! There are so many things to do here that is fun and quite enjoyable. Norma our entertainment director is such a lovely person, always smiling with an awesome bubbly personality. We love it here and we love Norma!! We alsoā€¦Ā See More >
                          Review Author Icon

                          Maryanne_P

                          Resident ā€¢ 2019

                          4/11/2019

                          I love this community so much. There is ALWAYS something to do here and our activities director, Norma, includes everyone. Its a great place to make friends and the staff has always been kind and respectful.

                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2019

                            2/13/2019

                            Noisy neighbor, 2 neighbors back to back, not good! For some reason the outside lights between 2 buildings were people walk there dogs can't seem to be replaced, even after contacting the office. It's been over 3 months now, pitch black at night there, safetyā€¦Ā See More >
                              Manager

                              2/20/2019

                              Country Club At Valley View
                              Hello, Thank you for taking the time to leave us your feedback. We will make sure the lights are addressed immediately, we are glad that you made us aware of this concern. We care deeply for the comfort and safety of our residents, and would be happy to speak with you at your convenience. Thank you for making your home with us! Matthew T Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884
                              Review Author Icon

                              smith09922

                              Resident ā€¢ 2016 - 2018

                              9/8/2018

                              Today I renewed my lease for the 3rd year and I am proud of it. It is a nice safe place and I have made friends here and my son is content about where I am. I am a retired woman and I have noā€¦Ā See More >
                                Review Author Icon

                                Fred_D210

                                Resident ā€¢ 2016 - 2018

                                5/26/2018

                                My wife and I made this our winter home for 3 years. Things have gone down hill rapidly this past year. There are continuous water problems. We finally decided to move after not having water over and over. It was so bad they had toā€¦Ā See More >
                                  Manager

                                  5/31/2018

                                  Country Club At Valley View
                                  Hi Fred, Thank you for taking the time to leave us a review. I am sorry that you were not happy with your experience, however, I wanted to respond to your comments, as some of the items in your review are a bit misleading. You did not have 10 faucet replacements in a two month period. I checked your work order history for the duration of your time with us, and only see one maintenance request relating to the faucet. That was back in 2016. That issue was repaired within 24 hours of us being notified. Our onsite staff works tirelessly to provide a clean, comfortable environment for our residents, and we care deeply about making our customers happy. We do not defer maintenance on air conditioners nor on any other appliances. We did recently outsource bus service to a trusted third party transportation company. This change has allowed us to offer more reliable, consistent transportation service to our residents and has been a beneficial change for everyone in our community. We are able to take our residents to all of their essential locations such as banks and grocery stores, while still offering frequent transportation to entertainment and dining destinations. Lastly, we make all of our residents aware that they can review us online, but we do not direct them on how to review us. Our residents are free to leave any comments they wish. We ask for reviews because it is an opportunity for us to gather feedback and find ways to improve. Hearing directly from residents is the best way for us to know what matters most to our customer base. We do not request positive reviews, we simply let our residents know that online platforms exist if they want to make any comments, positive or negative. I'd be happy to discuss your specific concerns directly, please feel free to contact me at your convenience so I can assist in resolving any outstanding concerns you may have. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884
                                  Review Author Icon

                                  nancy513

                                  Resident ā€¢ 2016 - 2017

                                  9/23/2017

                                  My name is nancy and i live at the property complex above. . I know you probably get a number of complaints as many review forms do reflect on the negative aspect of things within a community. But id like to take this opportunity toā€¦Ā See More >
                                    Review Author Icon

                                    MichaelCrowley

                                    Resident ā€¢ 2005 - 2017

                                    9/20/2017

                                    I have been here for almost 13 years. I love it. I don't plan to move ever. It is quiet at home and entertaining in the clubhouse. The landscaping is beautiful. It is safe and gated and secure. The Walmart and Smiths and and Traderā€¦Ā See More >
                                      Review Author Icon

                                      Evag06

                                      Resident ā€¢ 2017

                                      9/11/2017

                                      I love this place I was able to call this place home thank you

                                        Review Author Icon

                                        KatJen

                                        Resident ā€¢ 2004 - 2017

                                        9/8/2017

                                        My mom just renewed her lease for her 13th year. I'm still very happy with her being here. I feel safe knowing that she feels safe in her home alone. The apartments are gates and the security guards are very active. She participates in many eventsā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          prospective ā€¢ Visited 2017

                                          8/22/2017

                                          I made a visit to the property with my grandfather in search of his new home and I was just blown away. The property is beautiful it is secure and the staff is just lovely. I Spoke with the nicest young woman. I have 2 moreā€¦Ā See More >
                                            Manager

                                            8/28/2017

                                            Country Club At Valley View
                                            Dear Visitor, Thank you for taking the time to write this Five Star review! I am so glad that you and your grandfather loved our community. We are in such a great location, with a warm, attentive team and a beautiful setting. We look forwarding to seeing you and your grandfather at Country Club at Valley View again soon. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                            Review Author Icon

                                            marifex55

                                            prospective ā€¢ Visited 2017

                                            1/30/2017

                                            Hello my husband and I are moving into country club in April 1 2017. We are very excited and looking forward to it. We have been asked by Norma to come and visit and join activities before we move in.ā€¦Ā See More >
                                              Manager

                                              2/2/2017

                                              Country Club At Valley View
                                              Dear Future Resident, Welcome Home! Thank you for the Five Star Review and I look forward to hearing from you when you move in. You are going to love living at Country Club at Valley View. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                              Review Author Icon

                                              barbarascott620

                                              Resident ā€¢ 2001 - 2016

                                              10/10/2016

                                              I have lived at Country Club at Valley View for 15 years and am very happy. I have seen many employees come and go but at the moment we have the best manager, assistant manager and rental agent. The maintenance guys are greatā€¦Ā See More >
                                                Manager

                                                10/21/2016

                                                Country Club At Valley View
                                                Dear Barbara, Thank you for the Four Star Review! Team Valley View works very hard to ensure 100% customer satisfaction. Dave will be pleased to see you notice how hard he works. Best Regards, Carmen Suggs Vice President of Operations 858-454-0322
                                                Review Author Icon

                                                anniecatlover66

                                                Resident ā€¢ 2014

                                                10/30/2014

                                                I just moved here from California. I recently retired and wanted a active senior community. I found what I wanted at Country Club Valley Valley. We dance with Norma and we havea lot of fun. My new friends have been keeping me busy. My apartmentā€¦Ā See More >
                                                  Manager

                                                  11/3/2014

                                                  Country Club At Valley View
                                                  We really appreciate your feedback! It is always good to hear when our residents are happy with our management and staff. Again, thank you for taking the time to write this review. For any further questions or requests, please do not hesitate to contact our office. Kind regards, Your property management team
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2011 - 2014

                                                  9/26/2014

                                                  I have been reading all of the comments and I had to add mine. My husband and I have really enjoyed the dinners and live entertainment. We get dressed up for the parties. There are a lot of people that live here and they feelā€¦Ā See More >
                                                    Manager

                                                    9/28/2014

                                                    Country Club At Valley View
                                                    Thank you for sharing your recommendation! It is great that you are happy with Country Club at Valley View Apartments. We really appreciate your comments and that you are satisfied with our staff. If there is anything else about your experience you'd like to share, or that we can help you with, do not hesitate to contact our office. Kind regards, Your property manager
                                                    1 review that is not currently recommended

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer and Dryer Connections
                                                    • Washer/Dryer
                                                    Parking
                                                    • Covered Parking
                                                    • Storage Space
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $300. Rent: $50. Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $300. Rent: $50. Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.. Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Management Availability
                                                    • 55 and Older Community
                                                    • ADA Accessible
                                                    • Air Conditioning
                                                    • Alarm Ready
                                                    • Business Center
                                                    • Casino Bus Service
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Craft Room
                                                    • DishWasher
                                                    • Disposal
                                                    • Energy Efficient Dual Panel Windows
                                                    • Fitness Center
                                                    • Friendly Staff
                                                    • Gated Access
                                                    • Gazebos with BBQs
                                                    • High-Speed Internet
                                                    • Line Dancing Classes
                                                    • Monthly Resident Events
                                                    • On-site Hair Salon
                                                    • Pool
                                                    • Pool View
                                                    • Premium Flooring
                                                    • Private Entrances
                                                    • Public Transportation
                                                    • Putting Green
                                                    • Renovated Flooring
                                                    • Screen Doors
                                                    • Shuffle Board Court
                                                    • Social Director
                                                    • Spa
                                                    • Vinyl Flooring Throughout
                                                    • Water Aerobics Class
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to Country Club at Valley View senior apartments in Las Vegas! Discover a fun-filled community exclusively designed for adults 55 years and older. Whether it is quiet relaxation you seek, or an engaging variety of activities, Country Club at Valley View offers you both. Our 1 & 2 Bedroom homes are equipped with air conditioning, dishwashers, and washer and dryer connections. At Country Club at Valley View, our mission is to provide you with an immaculate apartment, prompt service, and a community that truly feels like home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 10:00 AM - 03:00 PM
                                                    • Monday - Friday: 08:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Gaines Investment Trust

                                                    B-
                                                    B-
                                                    Communities
                                                    27

                                                    Questions & Answers (2)

                                                    Francis_B
                                                    Asked on: 02/16/2019
                                                    Q:Ā I have asked on several oaccasion 2 have leaves swept up because trees above me & besides front door a wall that stops them from blowing away. I take pictures of how landscaping is sparse or promises r made when i send emaiks,text messages or go in person. Asked very nicely leaves blow everyday leaving piles of dirt when it raines it smells like compost vat. I dont ask much just clean,dogs taken where rgey r suppose 2 relieve themselves. I not interested in clubhouse except dogs & preparation of food is unhealthy. This new apt i can hear neighbor talking on phone or upstairs stomping continuosly up & down but i live here now so i am promised changes that come if u keep asking. I wonder if trees will fall down 2 tall 1 already did & the roots underground matve why so many plumming problems office is never rude but keeo your word. I take pictures & videos my proof of everthing i say or how many times reported keep out of tenanta complaints i deal with officex as inform then speak 2 manager. Could be a better place with listening & minor repairs. Please fix laundry room outdated machines cleaning,painting also clubhouse face of property.
                                                    Anonymous
                                                    Asked on: 03/10/2018
                                                    Q:Ā Has any other tenants had trouble with pipes knocking in walls or sound of water dripping all day & night ^ numerous repairs everyday or never completed by office or matenance

                                                    Frequently Asked

                                                    Based on 57 number of votes by renters, Country Club At Valley View is currently rated 4.1 out of 5 stars.
                                                    Country Club At Valley View is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Country Club At Valley View is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Country Club At Valley View is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Country Club At Valley View is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Country Club At Valley View is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Country Club At Valley View is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 3 days to their community reviews in the past year.
                                                    Gaines Investment Trust
                                                    Cats Allowed
                                                    Fee: $300
                                                    Rent: $50
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    Dogs Allowed
                                                    Fee: $300
                                                    Rent: $50
                                                    Restrictions: We do not allow aggressive breeds in our communities. This list includes, but is not limited to: Pit Bulls, German Shepherds, Akitas, Staffordshire Terriers, Chows, Alaskan Malamutes, Doberman Pinschers, Rottweilers, Any wolf breeds, And any mix of these breeds. A meet & greet with property management may be required for your pet's approval.
                                                    Comments: Maximum 2 Pets Allowed Per Apartment Home
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    $900.00 off 1st Month's Rent. Application must be received by 3/26/2024. Offer valid with rental of 1st Floor Apartments. Valid with a 12 month lease. Call for additional offerings.

                                                    Contact Property

                                                    Country Club At Valley View

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Country Club At Valley View is a 452 - 848 sq. ft. apartment in Las Vegas in zip code 89102. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,054 - $1,657. Nearby cities include North Las Vegas, Paradise, Henderson, Boulder City, and Primm.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.