Vintage at the Lakes
8321 West Sahara Avenue, Las Vegas, NV 89117
702-242-4396  WEBSITE save favorite
AVERAGE RATING
recommended by:
21%

overall rating:
2.8
3.3
3.33 Parking:
2.5
2.53 Maintenance:
2.9
2.93 Construction:
2.8
2.8 Noise:
3.1
3.07 Grounds:
3.1
3.13 Safety:
2.4
2.4 Office Staff:
< | >

Poor staff response to established tenants

From: -Anonymous-
Date posted: 8/8/2009
Years at this apartment: 2006 - 2009
 
I have been living here for almost three years now. When I first moved in, the staff was responsive to having repairs done and acted like they really cared! So wrong! In the past year since I have signed my last lease, almost the entire office staff has turned over and they act like they are doing you a favor if something is wrong in your apartment. I had to wait a week for a kitchen light to be fixed and when I called to inquire about it, the Assistant Manager asked if I had used one of the reset buttons in the kitchen' Like I am supposed to know about that' Extremely poor service and they want their rent on time. The list goes on and on and I am more and more disappointed with this experience.

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 3 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
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