Norterra Canyon Apartments
#19,550 #13 #234

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Norterra Canyon Apartments

5005 Losee Road, North Las Vegas, NV 89081
(44 Reviews)
$1,125 - $1,633/mo
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Floor Plans & Pricing

1 Bedroom

Belmore

1 Bed, 1 Bath | 1,007 sq. ft.

$1,224 - $1,275

4 Available Units

See Floor Plan Details

Canyon

1 Bed, 1 Bath | 750 sq. ft.

$1,125 - $1,163

3 Available Units

See Floor Plan Details

Windsor

1 Bed, 1 Bath | 995 sq. ft.

$1,250 - $1,273

3 Available Units

See Floor Plan Details

2 Bedrooms

Sable

2 Beds, 2 Baths | 1,069 sq. ft.

$1,425 - $1,488

4 Available Units

See Floor Plan Details

Upton 1

2 Beds, 2 Baths | 1,218 sq. ft.

$1,465 - $1,509

3 Available Units

See Floor Plan Details

Upton 2

2 Beds, 2 Baths | 1,188 sq. ft.

See Floor Plan Details

3 Bedrooms

Glendale

3 Beds, 2 Baths | 1,398 sq. ft.

$1,633

1 Available Unit

See Floor Plan Details

Arden

3 Beds, 2 Baths | 1,554 - 1,590 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Norterra Canyon Apartments Reviews

(43)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

denaevns@gmail.com

Resident ā€¢ 2021 - 2023

1/24/2024

Worse Complex

This is the absolute worse complex. My catalytic converter was stolen in the middle of the night while I was sleep. Also there was multiple shooting in the area while living there. Management is absolutely horrible and they also have roaches. When I moved thereā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    11/28/2022

    BBB GAVE THIS AN " F " RATING!!!

    Worse management and maintenance crew I have ever known! Very Rude, and Unprofessional. I recall this place before it was sold. The management were very professional and courteous. I loved the property back in 2017. It was very clean and well maintained. I expected theā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2021 - 2022

      6/29/2022

      Pool access

      We have been here almost a year. Still no faab to get into the pool. Why do we pay for amenities that canā€™t be used. We work during the week. Would be nice to take advantage of the pool on the weekends but office isā€¦Ā See More >
        Review Author Icon

        Laura_P403

        Resident ā€¢ 2014 - 2022

        2/17/2022

        This apartment is the ------. And for the person who said it isnā€™t the managements fault that there are trash people living here, that is --------. There is a convicted rapist living on the first floor, a drug dealer living on the third, a policeā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2021

          11/20/2021

          Norterra Canyon Apartment has terrible front office representatives. They are always rude and provide horrible customer service. It is EXTREMELY difficult to have anyone at the front office provide answers to any of your questions and when they do they seemed bothered and annoyed toā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2011 - 2021

            11/19/2021

            Let me tell you why you should think again. If you enjoy neighbors blasting their music from porches at all hours of the day and night while the apartment complex consistently tells you they can do nothing about it, this place is for you. Ifā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2021

              11/1/2021

              Just one question to office staff Why don't you answer your phones? This is a frequent complaint in the complex by numerous residents. And, in dealing with us, you have often been abrasive when explaining procedures or rules. At times we have asked for reasonableā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2020 - 2021

                6/3/2021

                My wife and I were very impressed when we first moved here last year 2020. The Apartments were clean and well kept and the staff were very nice and maintenance always responded to request if needed but now the place is dirty, trash every where.ā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2016 - 2020

                  12/19/2020

                  I was a resident for 4-1/2 years and two different property management companies. I loved my actual 2BR/2BA apartment. Plenty of storage space, plenty of room, nice sized balcony, even a doorbell! Loved it! The maintenance staff were kind and always responded promptly, but myā€¦Ā See More >
                    Manager

                    1/12/2021

                    Norterra Canyon Apartments
                    Thank you for taking the time to share your positive experience with us. We are delighted to have residents like you and we are very lucky to have a great team at Norterra Canyon! Again, thank you!
                    Review Author Icon

                    jeffv96masters

                    Resident ā€¢ 2019 - 2020

                    1/2/2020

                    Like living here due to closeness of all major highways, shopping, & food choices . Professional staff has always answered my issues when I used the appropriate channels. When displeased I do contact the manager --------- and she's been nothing short of spectacular even callingā€¦Ā See More >
                      Manager

                      1/6/2020

                      Norterra Canyon Apartments
                      Jeff, thank you very much for such great feedback! We work really hard to provide everyone a pleasant customer service experience and it sure makes us very happy to see that is reflected. Please contact me directly at eflores@missionrockres.com if you have any questions or other concerns.
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      12/6/2019

                      I just want to start off by saying that --------- in the office is beyond amazing! She has most definitely helped me out since the beginning. I've recently gone threw some things and instead of her not caring and saying to bad she understood andā€¦Ā See More >
                        Manager

                        12/12/2019

                        Norterra Canyon Apartments
                        Thank you for your feedback! It makes me very happy to hear you've had a great experience living at Norterra Canyon. You can email me at eflores@missionrockres.com with any questions or concerns you may have.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2019

                        3/24/2019

                        People driving around at all hours of the night with window shaking bass. Neighbors are loud and rowdy, and you will have to listen to screaming at all hours, and the floors have almost no soundproofing. Back gate is constantly broken. Upper management has anā€¦Ā See More >
                          Manager

                          9/24/2019

                          Norterra Canyon Apartments
                          Thank you so much for taking the time to leave us feedback. I do wish it were better news for us, but feedback from residents like you is absolutely critical to our mission of providing the very best in customer service. We do want to get it right, and I would greatly appreciate the chance to speak with you personally about how we can improve our residents' experience. Please contact me at eflores@missionrockres.com to discuss further.
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2011 - 2019

                          1/1/2019

                          I've been here several years, and seen the place change hands several times. This is by far the worst it has ever been managed. Inconvenience They perform inspections with as little as 24 hours notice. During these, the fire alarms are set off for aroundā€¦Ā See More >
                            Manager

                            1/3/2019

                            Norterra Canyon Apartments
                            Thank you for your feedback. We are sorry to see that you have had an unpleasant experience. I'd like to have the opportunity to address your concerns. Please contact me directly at pm.norterra@missionrockres.com to discuss your concerns further.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018

                            9/23/2018

                            I love how safe the community feels and the neighbors are friendly and say hi. My first apartment is this one and it's more than I ever imagined it would be. I absolutely love everything about my home , the kitchen with the beautiful darkā€¦Ā See More >
                              Manager

                              10/16/2018

                              Norterra Canyon Apartments
                              Thank you for the great review! At Norterra Canyon Apartment we work really hard to meet expectations like yours. We are so happy you love your new home and hope you'll reach out if we can ever improve your stay!
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2018

                              7/21/2018

                              I have lived here 3 years and this is the worst this complex has ever been, the manager lies to tenants and makes false promises, staff never answer the phones, maintenance take weeks to fulfill work orders and doesn't complete jobs. There are roaches crawlingā€¦Ā See More >
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2014 - 2018

                                7/19/2018

                                Experience here at Norterra have been favorable so far. The entire complex has been refurbished from the ground up and looks just as good if not better than the day I first moved in here. Amenities have been well maintained and the staff is great.

                                  Manager

                                  11/15/2018

                                  Norterra Canyon Apartments
                                  Thank you for your feedback. We are glad that you have had a good experience. Please reach out to us if you ever need anything.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2014 - 2015

                                  12/6/2016

                                  This was one of the most disappointing places we have lived. We have a small family and wanted a small apartment so this place seemed perfect at first. On the outside things look nice and the apartment interior appealed to us. The office staff ifā€¦Ā See More >
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                                    angiemontalvo805

                                    Resident ā€¢ 2013 - 2016

                                    11/30/2016

                                    Since new management took over last year, things have improved. The staff is always friendly and willing to help. They always fulfill my work orders without having to remind them and always done within a reasonable amount of time. I personally feel that rentā€¦Ā See More >
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                                      velindaj Conwell

                                      Resident ā€¢ 2015 - 2016

                                      1/31/2016

                                      No complaints office staff are helpful and issues are handled in a timely manner. Grounds are kept and the gate now closes in the evening which is great for keeping residents and property safe

                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2015

                                        8/14/2015

                                        Hate this place still live here and ready to leave going to have to break our lease. I wouldn't recommend anyone to move here because their the worst apartments I ever lived in. Yes my apartment is nice on the inside but every otherā€¦Ā See More >
                                          Review Author Icon

                                          ttr107369

                                          Resident ā€¢ 2014

                                          10/2/2014

                                          The community would be better if security was taken seriously and the staffing was a little competent. When I first moved in to a first floor unit near a pedestrian exit, my patio was ransacked and robbed. I learned that pedestian exit was unlocked andā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2013

                                            9/22/2013

                                            My unit is the Windsor its one bedroom one bath and a den. Rent is 735.00 but..You also pay common area electric (this is Junes bill) 7.83, Sewer 22.87, Trash 10.51, water 13.08, service fee 3.75 with all those charges rent is about 793.00. ā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              prospective ā€¢ Visited 2013

                                              9/18/2013

                                              First off, I'm beyond sorry for the tenants that are stuck in leases at this place!!! My son and I decided to check this place out, being that the outside from passing by many times up and down Losee Rd. As well as the website,ā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2011 - 2013

                                                7/30/2013

                                                Before moving in the decision was based on appearance, interior design & the agent that we worked with was excellent. Once we had the movers move everything in and was all decorated and set up the first week was ok with a few complaints whichā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2011 - 2013

                                                  7/10/2013

                                                  The apartments are nice, location is good, from some of the apartments the view is great, the staff is not friendly, very rude, packages seem to disappear when delivered but after calling or going to office a few times they are found, the pools areā€¦Ā See More >

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $350 ~ 350. Rent: $30. Restrictions: We welcome your pets! We allow 2 pets per apartment home. Please call the leasing office for our complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $350 ~ 350. Rent: $30. Restrictions: We welcome your pets! We allow 2 pets per apartment home. Please call the leasing office for our complete pet policy.. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Gated Access
                                                    • Lawn Games and Bocce Ball Areas
                                                    • Package Receiving Service
                                                    • Playground
                                                    • Pool
                                                    • Putting Green
                                                    • Spa
                                                    Show Less
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                                                    Leasing

                                                    Nestled in the neighborhood of North Las Vegas, Norterra Canyon Apartments offers a mix of stunning apartments, high-end amenities, and a location near all the major attractions and entertainment Las Vegas has to offer. Enjoy close proximity to major shopping centers like Cannery Corner and College Park Shopping Center as well as local restaurants and nearby grocery stores. Staying in has never felt more luxurious with high-end features like granite counter tops, built-in wine racks, gas range, walk-in closets, and over-sized windows. Just steps from your door, find amenities like the swimming pool with cabanas, putting green, fitness center, bocce ball court, and the spa. Live the best life of comfort and refinement at Norterra Canyon Apartments! Please call us today for an appointment!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 09:00 AM - 05:00 PM

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 44 number of votes by renters, Norterra Canyon Apartments is currently rated 2.4 out of 5 stars.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Norterra Canyon Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Cats Allowed
                                                    Fee: $350 ~ 350
                                                    Rent: $30
                                                    Restrictions: We welcome your pets! We allow 2 pets per apartment home. Please call the leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $350 ~ 350
                                                    Rent: $30
                                                    Restrictions: We welcome your pets! We allow 2 pets per apartment home. Please call the leasing office for our complete pet policy.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Norterra Canyon Apartments

                                                    March 2024

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                                                    Norterra Canyon Apartments is a 750 - 1,590 sq. ft. apartment in North Las Vegas in zip code 89081. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,125 - $1,633. Nearby cities include Las Vegas, Paradise, Henderson, Boulder City, and Primm.

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