I also fell in love with this apartment when I first went to see it BUT living there was not a good experience. They are completely overpriced! Seriously, a mortgage might be cheaper than your rent @ Aviana. There were so many things that I didn't like about the complex and the people running it.
It's a gated complex but when I lived there (07-08) the box at the gate didn't work for someone to call you so you can open the gate for them so you have to give anyone who wants to visit you your gate code. Or just press #1234 which anybody would guess. That doesn't make the gate system feel so "secure" anymore, does it' So why would you pay so much money for it'
Also, the jets in the hot tub never worked and it was only lukewarm! When I would bring up the gate and the hot tub problems to the girls at the office, their responses were always "oh yeah, we're working on getting that fixed." It NEVER got fixed in the 12 months that I lived there.
The staff were very rude, especially the manager. If I knew how many fees I'd be paying and how little of my deposit I'd actually be getting back in the end, I NEVER would have moved into this apartment! They charge you for EVERYTHING and anything they can get away with (which is alot). First, they require you to clean the apartment REALLY well before you vacate it. I scrubbed the oven, window sills, walls, and running boards (things most other apartment complexes don't even care about) and Aviana STILL charged me for cleaning them and took these fees out of my deposit! They say that they have to get a professional to go in to clean the apartment for sanitary reasons. So they require you to break your back cleaning the apartment before you leave but then take out a mandatory cleaning fee that is a non-refundable portion of your deposit. All this "professional cleaning crew" does is move the refrigerator and stove out so that they can sweep under them. What pissed me off more is that when I moved into my unit, there was trash and dust under the fridge, stove, and washer & dryer which led me to believe that they charged the previous tenant with this "mandatory fee" and didn't even get a cleaning crew in there to clean the apartment! I wonder what other things they charged me for and didn't use the money for what they were saying it was for.
We painted the walls in our apartment with THEIR touch up paint and they STILL took money out of our deposit for that too. Be careful, no matter how well you think you can clean a house, you will never live up to Aviana's standards. You may leave that place lickably (I know that's not a word) clean but there is no way you are getting out of their ridiculous move-out fees.
Additionally, the complex was ALWAYS noisy. I like to sleep with my window open but never could because there were always people outside yelling and running around.
Seriously, for the price you pay to live at Aviana, you might as well get a house with a yard. I rent a three bedroom, 2.5 bath 2-story house with a front and backyard for $1200/month right down the street... only $120 more than what I paid at Aviana for a small, 2 bedroom apt with no view and no sunlight ever coming in my apartment. Shop around on Craigslist for all your options before you commit to this place. And beware! The apartments look great from the outside and the models and layouts look good, but it's the price/fees and the experience that makes it not worth living there.

User Responses
From: Anonymous	Date: 04/23/2009
Thank you for your review. I had the same experiences. Horrible place; horrible manager and her 2 idiots.
From: Anonymous	Date: 04/27/2009
Some months after I moved in, management gave me a spotty Xerox page that looked like unofficially redrafted housing rules on how residents need to do something vaguely related to something. Come to find, it was about cleaning out the utility ducts and how that responsibility is on the tenants (and a fire hazard otherwise). So, it was not clear, I cannot believe it was intended to be clear (to gouge on the exit cleaning bill), and irregardless of any fire hazard(s) (as it was all about money to management, not safety or health even though it was intended [before any interesting redrafts] to be all about health and safety). Then, when I moved in, they shampooed the rugs that very morning; and, I had to move into the unit with completely wet rugs. Everyone knows when rugs dry, all remaining stains from the shampoo appear later . . . no brain science needed to know all prior tenant(s) rug stains are now made as my responsibility (and not managements, of course). Bet they??????ve made some good money on recycling dirty rugs. Finally, when the batteries died in the smog detectors that are too high to reach without a ladder, I had to insist, repeatedly, for over 20 minutes, in management's office the batteries needed to be replaced same day, not after the weekend or when the work crew got around to it after management got around to placing the work order. The detectors buzz until a live battery is in place; and, management is just fine with causing tenants to live with shrill buzzing every 15 minutes for d-a-y-s unless management is repeatedly threatened with fire code violation reports. I am certain other codes are out of place here as well as fire hazards. Have a fire policy and a retainer to afford moving out if you want to live here.
From: elle1983	Date: 04/27/2009
You know come to think of it I also remember having the same problem with the smog detector in my room. The battery was draining and although I put in a work order request right away, it kept beeping and beeping for days! Of course the dumb girls at the office didn't care because the beeping wasn't driving THEM crazy!

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