Truckee River Terrace
#19,779 #29 #241

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Truckee River Terrace

501 W 1st Street, Reno, NV 89503
(36 Reviews)
$970 - $1,270/mo
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Floor Plans & Pricing

Studio

The Villa & The Skyline

Studio, 1 Bath | 218 - 393 sq. ft.

$970 - $1,015

See Floor Plan Details

The Imperial

Studio, 1 Bath | 319 - 472 sq. ft.

$1,020 - $1,085

See Floor Plan Details

1 Bedroom

The Horizon

1 Bed, 1 Bath | 315 - 624 sq. ft.

$1,220 - $1,270

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Truckee River Terrace Reviews

(36)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

Resident ā€¢ 2020 - 2023

9/27/2023

Disturbance

I been here 2 years itā€™s a starter place dope heads walk around at night sleep pee and do do in the stair case. I really donā€™t have any problems the staff this time is trying they best. But I was hear -------- has aā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2021

    3/17/2021

    Not Too Too bad if your just starting out , the staff are pretty nice from my few & very brief encounters with them . It is a higher traffic place during the day and there are some loopty loos that roam around from timeā€¦Ā See More >
      Manager

      10/27/2021

      Truckee River Terrace
      Hello Anonymous, Thank you for reviewing Truckee River Terrace. We are happy to hear that you are enjoying the location and our included utilities. If you experience any suspicious activity, please contact the security dispatch so we may address the concern. We appreciate your feedback and will use your input to improve our community. Please feel free to contact us at 775-324-1092 or at admin@kromerinvestments.com with any additional questions or concerns. Thank you.
      Review Author Icon

      anonymous

      Resident ā€¢ 2017

      6/25/2018

      This place was awful. I moved into it in the Summer of 2017 and only lasted a month and a half. I was robbed while I lived there and witnessed first hand the conditions of some of my surrounding neighbors apartments, which were DEPLORABLE! Iā€¦Ā See More >
        Manager

        6/28/2018

        Truckee River Terrace
        Hello, Thank you for taking the time to write this review. We apologize for your experience. We do not make profits on our residents leaving. We are in the business of retaining our residents. We take cleanliness very seriously, so we take extra steps so that all of our apartments are certified to be pest-free before move-in. If you have any concerns regarding your security deposit, please call us at 775-324-1092 to resolve any unresolved issues.
        Review Author Icon

        Regina_R

        Resident ā€¢ 2016 - 2017

        1/15/2018

        Don't live here. The court yard was never open the entire time I lived there. The fitness facility has three machines and the first time I went there there were a pair of pants with poop in them sitting in the corner next to someā€¦Ā See More >
          Manager

          1/17/2018

          Truckee River Terrace
          Hello Regina, Thank you for writing us and expressing your concerns. The courtyard has indeed been a process to repave, and we apologize that you were not able to enjoy the space. What you experienced in the fitness center and hallways is very unfortunate, but our staff works very hard every day to maintain cleanliness throughout our community. In regards to the move-out charges or other concerns, please give us a call at 775-324-1092 if you have any questions. We value your input very much.
          Review Author Icon

          anonymous

          Resident ā€¢ 2017

          11/3/2017

          Great location and all inclusive. I have read where WI-FI has been a problem, but I never have had a problem. Staff is friendly and helpful. I feel very secure. The apartment has been remodeled and is clean and has great views of the Truckeeā€¦Ā See More >
            Review Author Icon

            erekat

            Resident ā€¢ 2016

            7/27/2016

            Great staff! Charming units and nice tenants. I'm glad I decided to move here. I have a super studio and I love it! Affordable price too.ā€¦Ā See More >
              Manager

              7/28/2016

              Truckee River Terrace
              Thank you, erekat for taking the time to write a great review for Truckee River Terrace! If you need assistance please call us at 775-324-1092 or email us at admin@kromerinvestments.com.
              Review Author Icon

              samiandblake

              Resident ā€¢ 2016

              7/27/2016

              Great staff and property. The staff care about their residents. Great value for the price. So happy we moved here.

                Manager

                7/28/2016

                Truckee River Terrace
                Thank you samiandblake for taking the time to write a great review for Truckee River Terrace! If you need assistance please call us at 775-324-1092 or email us at admin@kromerinvestments.com.
                Review Author Icon

                coolmomma

                Resident ā€¢ 2015 - 2016

                7/15/2016

                Don't live here! It is very common that the coin laundry does not work. They refuse to give your money back for it. It's common place to have homeless people sleeping in the halls, dig deal in the building, police are called theā€¦Ā See More >
                  Manager

                  7/18/2016

                  Truckee River Terrace
                  Hello coomomma, firstly I'd like to thank you for taking the time to write a review for the Truckee River Terrace. It is unsatisfying to hear that your time at your community hasn't been the best. Your recommendations and concerns have been passed along and taken into consideration. If you need help with a service order or something not getting fixed in your apartment, please call for further assistance. 775-324-1092 or email us at admin@kromerinvestments.com.
                  Review Author Icon

                  Riddles

                  Resident ā€¢ 2015

                  7/1/2015

                  Friendly Staff. well informed

                    Manager

                    8/3/2015

                    Truckee River Terrace
                    Thanks Riddles for the great review! If you ever need anything else stop by the office or give us a call at 775-324-1092.
                    Review Author Icon

                    Robertsuterko

                    Resident ā€¢ 2015

                    4/25/2015

                    I am a new resident at Truckee River Terrace and needed help with a computer and Amber Martinez went out of her way to help me and she always gives great customer service. Thank you Robert Suterko

                      Manager

                      4/27/2015

                      Truckee River Terrace
                      Hello Robert, Thank so much for taking the time to write us such a great review. It's great to hear that our staff is treating you with such care and excellent customer service. If you ever need anything else, please do not hesitate to call 775-324-1092.
                      Review Author Icon

                      roundwire

                      Resident ā€¢ 2014 - 2015

                      3/20/2015

                      I've been renting for over 20 years now and the staff here are hands down the best I have dealt with. Always friendly and helpful. Maintenance is prompt and trustworthy, and issues are resolved the first time and correctly. What caught me off guard theā€¦Ā See More >
                        Manager

                        3/25/2015

                        Truckee River Terrace
                        Hello roundwire, Thank you for taking to time to write us such an awesome review. We are very happy to hear that our staff is doing the best they can to ensure you are satisfied with your home at Truckee River Terrace. If you ever need anything else, or have some more great ideas, feel free to stop by the office or give us a call at 7775-324-1092.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2010 - 2015

                        3/14/2015

                        Not a good place, they can't get rid of their bed bugs had them like 4 years ago claimed gone but they have an epidemic going around again. The new manger is no good he doesn't care what's going on with his apartments. It's wentā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2014

                          10/6/2014

                          Just moving in is a plus! Management does everything to make it easy and hassle-free. They do this by ensuring the unit meets health inspection requirements and that all appliances are functional and sanitary. Convenience is exactly what you are provided at the terrace. Itā€¦Ā See More >
                            Manager

                            10/8/2014

                            Truckee River Terrace
                            Hello anonymous! Thank you for writing such an awesome review. Glad to hear that Truckee River Terrace is a great place to call home for you! We will be sure to let Eugene, Ashleigh, and Jackie know that they did an amazing job at welcoming you and making your move in nice and smooth. If you ever need anything, be sure to stop by the office at Truckee River Terrace or give us a call at 775-324-1092.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2008 - 2014

                            7/27/2014

                            Lived here for 5 years, much longer then i wanted to stay. The Units are small less than 300sq feet or about at that for a studio. 550/month all Utilities payed for. Units are clean and neat. Pest control comes through every 4 months orā€¦Ā See More >
                              Review Author Icon

                              Ronni66

                              Resident ā€¢ 2009 - 2015

                              8/13/2015

                              My name is Ronnette A. and I have a one bedroom apartment on the second floor , courtyard view and am submitting this review on the Truckee River Apartments. This is my second review since living here for the last 5 or so years.ā€¦Ā See More >
                                Manager

                                4/15/2014

                                Truckee River Terrace
                                Hello Ronni66, We wanted to thank you for writing such a great review! We appreciate all the detail and description you gave to our readers. We are very happy to read that our efforts are not unnoticed and will continue to provide you with service you have become accustomed to. If you ever need our assistance please contact us at admin@kromerinvestments.com or call us at (775) 324-1092. Thanks Again!
                                Review Author Icon

                                allencourt.ra

                                Resident ā€¢ 2013 - 2014

                                3/17/2014

                                What a GEM!! The staff is professional, caring, and friendly. I have a one bedroom and it has a great floor plan and view. The downtown location is walking distance to grocery shopping, casinos, bus routes (local and Greyhound), and the Truckee River. The rentā€¦Ā See More >
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                                  jettrocks1

                                  Resident ā€¢ 2014

                                  1/23/2014

                                  Just moved in . I love the staff and my studio.

                                    Review Author Icon

                                    RJINNOCALI

                                    Resident ā€¢ 2013

                                    12/26/2013

                                    Let me start off with the staff is great and very helpful, we moved in on 12-8-2013. We moved here after having a bad experience at our previous place, the difference is like night and day. We were sleeping on the floor when we movedā€¦Ā See More >
                                      Manager

                                      1/28/2014

                                      Truckee River Terrace
                                      Hello RJINNOCALI, We just wanted to say thank you for taking the time in writing this review. We appreciate all your nice comment and will continue providing great customer service. Please remember if you ever need our assistance you can contact us at (775) 324-1092 and thanks again!
                                      Review Author Icon

                                      robster458

                                      Resident ā€¢ 2010 - 2013

                                      12/4/2013

                                      Well first off I would like to say they're staff is great. Not to mention the location. Right across the street from a beautiful park and along side runs a gorgeous river. I've lived here for 3 yrs and I recently decided to try anotherā€¦Ā See More >
                                        Review Author Icon

                                        RichardandDebra

                                        Resident ā€¢ 2013

                                        3/27/2013

                                        We are now signing our 4th year lease if that tells you anything about the apartment complex. I love the location, (downtown but just a few blocks away from all the event distractions)which we walk to when we want to attend... My wifeā€¦Ā See More >
                                          Manager

                                          4/3/2013

                                          Truckee River Terrace
                                          Hello Richard and Debra, We are very happy to read you love living at Truckee River Terrace. We also believe the location is perfect because it is just a couple blocks from the Wingfield Park, Aces baseball stadium, and all the casinos. We hope to continue making your stay with us an enjoyable one. If you ever need our assistance please do not hesitate to call us at (775) 324-1092 or e-mail us admin@kromerinvestments.com. Thanks Again!
                                          Review Author Icon

                                          DuitsmanChris

                                          Resident ā€¢ 2013

                                          2/23/2013

                                          MOVED IN ABOUT A MONTH AGO, STAFF IS EXTREMLEY VERCATILE AND FRIENDLY, MAKES LIVING HERE FEEL SAFER AND MORE RELAXING. NEIGHBORS ARE FRIENDLY, ALWAYS GREETING ME AND STRIKING CONVERSATIONS. NOISE LEVEL IS DIMMED, JUST OUTSIDE NOISES THAT ARE CLOSE TO A BOTHER, NOTHING ANYONE CANTā€¦Ā See More >
                                            Manager

                                            4/17/2013

                                            Truckee River Terrace
                                            Hello Duitsmanchris, Thanks for the good and informative review. We wanted to ask how you think we could improve the laundry rooms at Truckee River Terrace. We always try to get our residents perspective in ways we can improve in any of our services. Maybe you have a good idea that can be feasible for us to accomplish. Let us know by replying or you can always give us a call at (775) 324-1092 or write us a quick e-mail at admin@kromerinvestments.com. Thank Again!
                                            Review Author Icon

                                            tikirider

                                            Resident ā€¢ 2012

                                            12/5/2012

                                            I've lived here a couple of months and love it. The staff is wonderful, always very helpful. My studio is nice for the age of the building. The rent is good, seeing as utilities are included. I wanted to live in this area and foundā€¦Ā See More >
                                              Review Author Icon

                                              sotonicholas446

                                              Resident ā€¢ 2012

                                              9/20/2012

                                              ME AND MY SON HAVE BEEN LIVING AT TRUCKEE RIVER TERRACE SINCE 2011 AND I LUV LIVING THERE THE STAFF AND MANGER ARE EASY TO WORK WITH AND ARE ALWAYS WILLING TO HELP SOLVE ANY PROBLEMS I HAVE. PLUS THE LOCATION IS GREAT.

                                                Manager

                                                9/21/2012

                                                Truckee River Terrace
                                                Hello sotonicholas446, We just wanted to thank you for your positive feedback. The Truckee River Terrace management team loves to read that their hard work and customer service makes a difference. We are always happy to know our residents are being taken care of and are happy. Please do not hesitate to contact us at (775) 324-1092 or e-mail us at admin@kromerinvestments.com. Thanks Again!
                                                Review Author Icon

                                                at4334

                                                Resident ā€¢ 2010 - 2012

                                                8/21/2012

                                                Moved from Sacramento to escape the traffic, been here since 2010, the Truckee River Terrace is a collage of Reno residents - good bad and indifferent. The perks, everyone minds their own business, everyone is very cordial presentable and polite, location location location, lowā€¦Ā See More >
                                                  Manager

                                                  9/14/2012

                                                  Truckee River Terrace
                                                  Hello at43_1, We just wanted to thank you for taking the time in writing this review. We really appreciate your honesty and the description you gave on one of our favorite properties. If you ever need to contact us do not hesitate to call us at (775) 324-1092 or e-mail us admin@kromerinvestments.com. Remember you can also put work orders online through our website at www.kromerinvestments.com in case you cannot make it to the office or just in a hurry :)
                                                  Review Author Icon

                                                  renonanapam

                                                  Resident ā€¢ 2011 - 2012

                                                  7/24/2012

                                                  We have a lived here for just a year and we couldn't be happier. We would recommend Truckee River Terrace to anyone we know. Kristy and her staff are just the greatest bunch of people you could every hope to know.ā€¦Ā See More >
                                                    Manager

                                                    7/24/2012

                                                    Truckee River Terrace
                                                    Hello renonanapamb, We are so happy to hear to know you are enjoying your experience with us. We hope to continue providing you with great customer service and if you ever need anything do not hesitate to contact us (775) 324-1092 or e-mail us admin@kromerinvestments.com. Thanks again for taking the time in writing this review and for your great feedback!

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Covered Parking
                                                    • Uncovered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.. Comments: Pets under 50 lbs with pet deposit.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Comments: Pets under 50 lbs with pet deposit.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Fitness Center
                                                    • Shared Garage
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Come and see the amazing changes we've made to our wonderful community!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 08:00 AM - 05:00 PM
                                                    • Wednesday: 10:00 AM - 05:00 PM
                                                    • Thursday - Friday: 08:00 AM - 05:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Kromer Investments Inc.

                                                    C
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                                                    Communities
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                                                    Questions & Answers (2)

                                                    Jk'_J
                                                    Asked on: 05/04/2019
                                                    Q:Ā can I rent 4 months
                                                    Michele_B484
                                                    Asked on: 11/18/2017
                                                    Q:Ā Can u have dogs..?

                                                    Frequently Asked

                                                    Based on 36 number of votes by renters, Truckee River Terrace is currently rated 3.7 out of 5 stars.
                                                    Truckee River Terrace is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Truckee River Terrace is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Truckee River Terrace is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Truckee River Terrace is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Truckee River Terrace is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Truckee River Terrace is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Kromer Investments Inc.
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Comments: Pets under 50 lbs with pet deposit.
                                                    Cats Allowed
                                                    Comments: Pets under 50 lbs with pet deposit.
                                                    1 Bed, 1 Bath
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Truckee River Terrace

                                                    March 2024

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                                                    Truckee River Terrace is a 218 - 624 sq. ft. apartment in Reno in zip code 89503. This community has a 1 Bed, 1 Bath, and is for rent for $970 - $1,270. Nearby cities include Sun Valley, Sparks, Verdi, Virginia City, and Incline Village.

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