The walls and floors are paper thin. The apartments were built so quickly and so cheaply that after only 3 years the place is falling apart. I took very good care of my apartment and the floor is still pealing up, the counters are pealing up and the fixtures are all malfunctioning. And FORGET about maintenance - they don't come and when they do they rarely fix the problem. My "complimentary heat" wasn't working so they brought be a stupid space heater after nagging them for weeks to do something about it which jacked up my electric bill (which I had to pay). Next, my air-conditioning was broken and I put in work orders for a MONTH and the problem was never fixed. The one bedroom apartment I lived in for 2 years had a burn in the carpet of the bedroom which I was told multiple times (after putting in multiple work orders started the day I moved in) would be fixed never was. Eventually I was told that they weren t going to fix it because they didn t want to go back to the prior tenant for the money.
I came home froma week of vacation to find that my apartment had been left unlocked for who knows how long after maintenance that I didn't even know was scheduled to happen. Which, wouldn't have been AS BIG of a deal if the security system that locks the ENTRANCE to my building hadn't also been malfunctioning for weeks so ANYONE off the street could have gotten into my place. When I approached the staff about the problem they more or less told me it couldn't have been their fault and turned me away - no apology. Did I mention I live alone? And coming home to an unlocked apartment was more then unnerving?
Now that I have finally left my refund I was owed to me for leaving early is over $100 less then I was promised and it has taken me (no joke) over a MONTH to get anyone to call or email me back. In fact, I'm still waiting for an answer. I've given these people so much money and paid them faithfully for 3 years and I can't even get a call back on an issue like this?
With that said, the first two were not so bad, but this last year has been a nightmare. This place went downhill FAST. I probably would have stayed if things hadn't gone so horribly wrong. Maybe a year ago this was the place to live but don't waste your time and especially your money living in this crap hole now.