Autumn Creek Apartments
5 Autumn Creek Lane, East Amherst, NY 14051
716-689-3300  save favorite
AVERAGE RATING
recommended by:
33%

overall rating:
2.5
3.2
3.17 Parking:
2.7
2.73 Maintenance:
2.6
2.63 Construction:
2.9
2.93 Noise:
2.7
2.73 Grounds:
3.2
3.23 Safety:
2.4
2.37 Office Staff:
< | >

The worst apartment complex we ever lived in

From: -Anonymous-
Date posted: 10/1/2005
Years at this apartment: 2003 - 2005
User Response is available. 4 responses
 
I have lived in numerous luxury apartments in my life and if luxury is what you are looking for at Autumn Creek, be sure to look elsewhere. There are two major problems with this apartment complex: shoddy construction and horrible (and I mean HORRIBLE) customer service.

Where do I even begin' The paint they use is extremely cheap. After barely touching it, it causes scratch marks. Ask for touch-up paint and they give you the wrong color (after waiting two weeks for it and making numerous calls). Light bulbs go out (that are their light-bulbs) and they ask you to buy the replacements. The ovens are horrible because they don't heat up properly. It can take three hours to attempt to bake a cake and it still won't be cooked right at that point. The toilets do not work correctly and we chronically had low water levels in ours.

As another reviewer correctly stated, the landscaping is terrible. Large swaths of grass are brown. In one spot, there is a bulldozer with a flat tire, with the shovel head pierced and embeeded in the asphalt. The little pond they have is filled with green muck and is never maintained. There is once maintenance person for 240 units.

Some people I know have had flodding due to cheap and inefficient piping. The rooms are poorly ventilated. We actually had to buy a radiator for one room because it was freezing in it, no matter how high we put the heat. The pool is rarely cleaned. They put a ceiling fan over the place where you would have a kitchen table, but no where else. Who wants a celing fan there' How but putting one in the den or master bedroom'

Have a complaint about any of these things' Don't bother because the complex is run by an obnoxious and tyrannical woman who blames the customer first. Pipes broke' It's your fault. Lightbulb out' You fix it. Calling too much for maintenance' We're going to charge you extra. It's literally a total disgrace.

Do not be fooled by the fake smiles you get when you ask for a tour. It is all show. Want to know what it is really like before making a committment' Ask some people around there. They will all pretty much tell the same story. So please, do yourself a favor, prevent high blood pressure, don't waster your money, and go anywhere else but Autumn Creek.

P0MtU6TIdDkM23RTonAS

Recommended: NO
Overall Rating
1 out of 5
Parking:
4 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 1 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: 10yrsrenting Date: 04/25/2007
Amen Amen!
From: Anonymous Date: 05/09/2007
i agree 100%. I lived there for a year and a half and they were horrible. The women are jerks. They made up reasons not to give me my deposit back. I never got it back, she refused. There was nothing wrong with my apartment. They are nice when they are showing you an apt, once you move in, they dont help you with anything. There are better apartments around here!! Don't waste your time or breathe with autumn creek.
From: consumer14051 Date: 06/13/2007
Funny, I have lived there for 6 months, and I have had a great experience. I KNOW there is more than 1 maintenance man, and come on....the pool ??? please, if the pool wasn't maintained, wouldn't the health department be notified by "raging renter girl" I bet if you checked with the Health Dept. you would find out the real story. Here's an idea... why know go there and speak w/ current renters in the evening ???
From: ragingrentergirl Date: 07/09/2007
Why would I notify someone about the pool that we didn't use? :P I agree, go talk to current tenants. Better yet, walk around the pet buildings barefoot and discover the good clean healthy environment for yourself.
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