The Reserve at Glenville
#19,037 #2 #344

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The Reserve at Glenville

100 Reserve Court, Glenville, NY 12302
(30 Reviews)
$2,518/mo
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Floor Plans & Pricing

3 Bedrooms

3 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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The Reserve at Glenville Reviews

(30)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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lodgecolleen62@gmail.com

prospective ā€¢ Visited 2023

6/1/2023

Not good business ethics

Very disappointed that we were denied, 3weeks ago. Still waiting for a copy of the tenant denial credit report which they said they sent out. We didn't receive it. I have text them several times. Still waiting. I talked to my lawyer, we are eachā€¦Ā See More >
    Review Author Icon

    anonymous

    prospective ā€¢ Visited 2017

    7/5/2017

    I put a large deposit down on an apartment but did not sign the lease yet. I declined on the apartment. It's been 2 weeks and I still have not received my deposit back..... I did not rent the apartment. Another words they're taking their timeā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2012

      7/5/2012

      Way over priced. Maintenance does not keep the grounds clean they sit around watching TV doing as little as possiable. Staff is nice in the office.

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        anonymous

        Resident ā€¢ 2009 - 2012

        3/15/2012

        The review at "STAY FAR AWAY FROM THIS PLACE!" is a fairly accurate review.ā€¦Ā See More >
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          Kylejb2663

          Resident ā€¢ 2011 - 2012

          1/12/2012

          I have been living at The Reserve at Glenville for about 7 months now and I have to say it is by far one of the best places I have lived. Whenever I had an issue with something, they consistently are there on timeā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2008 - 2011

            5/26/2011

            I am sure that there are some people who find living at The Reserve a very pleasant experience, but the vast majority will agree that while the living was not perfect before, it is far from perfect now that the new management company has takenā€¦Ā See More >
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              arichardson6

              Resident ā€¢ 2009 - 2011

              5/26/2011

              My mother has lived at the Reserve for a little over 2 years and has never been happier than when the new management came into the picture. We were both appalled to read the other reviews. The apartment is lovely, the neighbors areā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2010 - 2011

                3/20/2011

                I have lived here for about a year, and it has been nothing but problem after problem, whether it's my rude neighbors, the terrible management, or just problems with the apartment and parking in general. I'm sorry that this is long, but I wantedā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2008 - 2011

                  3/16/2011

                  I have lived at the Reserve for over 2yrs now and when my lease is up in June I'm out of here. This place has had a host of problems including: piss poor parking situation (my driveway is constantly blocked by neighbors or movingā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2010 - 2011

                    2/23/2011

                    Looking for low maintenance and closer proximity to many places, I moved to the Reserve last year. Under the management of Albany Partners, things got fixed (sometimes slower than I would've liked) but they weren't rude and did what they could and were always willingā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2008 - 2011

                      2/18/2011

                      I've lived at The Reserve at Glenville for over 2 years, and it has a lot of problems already covered by other reviewers (extremely poor construction, huge bug problem especially in summer, it was built on a swamp and improperly insulated so there is standingā€¦Ā See More >
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                        CaffeineChic

                        Resident ā€¢ 2011

                        2/18/2011

                        I've lived at The Reserve at Glenville for 2.5 years, and it has a lot of problems already covered by other reviewers (extremely poor construction, huge bug problem especially in summer, it was built on a swamp and improperly insulated so there is standing water,ā€¦Ā See More >
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                          glenvillerenter1

                          Resident ā€¢ 2008 - 2010

                          11/11/2010

                          I guess it proves only the complianers put their input on here.

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                            smixon

                            Resident ā€¢ 2008 - 2010

                            7/5/2010

                            The accommodations, facilities, and staff at The Reserve were absolutely wonderful. My wife and I took possession in June 2008 and completed our 2nd lease term in June 2010. I give nothing but the highest marks to The Reserve and proudly recommend this development toā€¦Ā See More >
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                              anonymous

                              Resident ā€¢ 2010

                              5/19/2010

                              Apartments are very poorly built. We had black mold problems not sure if it was the toxic type but we moved out. The bathrooms constantly have a musty/mildew odor that did not go away regardless of what I used or how often I cleaned it.ā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2010

                                4/18/2010

                                Overall very average. Definately not Luxury. Granite counter tops are really laminated wood. Appliances are mediocre, not top of the line. Previous tenants put up two hooks in kitchen. Mgmt used as updated sales pitch. All floor material carpet, tiles, bottomā€¦Ā See More >
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                                  lovelady564

                                  Resident ā€¢ 2009

                                  4/4/2010

                                  We lived here for just over 6 months following a move from UK. The managers were v.helpful in helping us to settle in i.e. were to shop, how to get discounts etc. They take a lot care in maintaining high quality apartments andā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2010

                                    3/2/2010

                                    We lived there for 4 months and moved out before our 6 month lease was up. To preface, we moved here after selling our house and still had not found another to move in to. We chose this complex because 1.it was brand new-soā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2009

                                      10/6/2009

                                      I moved here with promises of "luxury" accomodations. I realized shortly after moving in this is not the case. Right off the bat I noticed bugs in and around the apartment that I have never seen before, as well as some of the biggestā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2009

                                        10/6/2009

                                        I can't believe the bad reviews I am reading here about the Reserve at Glenville. This is a great place to live. I have never heard a neighbor from within the apartment. My place is clean, quiet, and comfortable. The management is responsive and so farā€¦Ā See More >
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                                          gfbaseball22

                                          Resident ā€¢ 2009

                                          9/18/2009

                                          I'll apologize in advance for the length of this review but I am trying to be as detailed as possible for prospective tenants. After completing my Bachelor;s degree at UAlbany, myself and two roommates found the Reserve at Glenville and decided to enter into a sixā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2008 - 2009

                                            9/6/2009

                                            loved this place at first now i just want to get out! damn bugs, mold, musty smell, crap carpet, flooring sucks, door stoppers all just about broken, pet receptacle smells, nasty neighbors, parking sucks, not enough chairs at pool, crap that should have been movedā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2008 - 2009

                                              7/2/2009

                                              Bugs, noisy neighbors, cheap fixtures and materials, some inept staff, so what keeps me here? It is the overall location, three bedrooms, attached garage, full size washer and dryer, and pool. The bugs are horrendous; each season seems to bring something else that eitherā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2008 - 2009

                                                3/13/2009

                                                my husband and myself moved here about 8 months ago, as i read the comments on here, some upset me but others do have a point. oh boy was there a spider problem, within a few days the managemnet fixed that problem, they did haveā€¦Ā See More >
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                                                  RCordone

                                                  Resident ā€¢ 2012

                                                  2/16/2012

                                                  My wife and I have been here since November 2008 ,no major complaints or issues though I think the management's description that these are luxury apartments is a stretch. My criticisms are the appliances are bottom of the line Frigidaire, Doors and windows are cheapā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 30 number of votes by renters, The Reserve at Glenville is currently rated 2.8 out of 5 stars.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Reserve at Glenville is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    The Reserve at Glenville

                                                    March 2024

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                                                    The Reserve at Glenville is an apartment in Glenville in zip code 12302. This community has a 3 Beds, 2 Baths, and is for rent for $2,518. Nearby cities include Scotia, Niskayuna, Schenectady, Ballston, and Rexford.

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