Presidential Estates
1600 Pennsylvania Avenue,
Guilderland,
NY
12084
518-452-0042 save favorite
518-452-0042 save favorite
AVERAGE RATING
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Structurally Sound; Atrocious Management
From: -Anonymous-Date posted: 8/15/2005
Years at this apartment: 2005 - 2005
Construction-wise this complex is great. However, the management leaves leaves a great deal to be desired...
The tactic by management was "bait and switch" to say the least. Many things explained during the walkthrough and tour turned out to be false upon move in.
Since the day I moved in there has been a constant laundry list of maintenance issues. The requests for repairs have not been ignored, but certainly have not been addressed in the most efficient manner.
The on-site management hours are weak (10 am - 2 pm at best), leaving messages yields no return phone calls, and I am often returning home from work to find that my home has been entered by management and/or maintenance for seemingly no reason and with no note of explanation.
The management company (Park Hill/Park Lane) seems to be professional and have their act together. The best I can guess is that they have no idea what is going on at their other property.
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