Sunset Garden Apartments
45 Birch Street,
Kingston,
NY
12401
845-336-4175 save favorite
845-336-4175 save favorite
AVERAGE RATING
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The Worst Customer Service Ever
From: -Anonymous-Date posted: 8/12/2009
Years at this apartment: 2007 - 2009
DON'T RENT HERE unless you want the worse experience of your life. Unfriendly management staff, poorly trained maintenance workers and unkept interior & exteriors are why you do not want to live here! My wife and I will not be renewing this year -can't wait till the lease expires or we find a sucker to sub-let to. The 2 workers in the office rarely return phone calls or reply to your needs. It typically takes 10 calls to handle a simple maintenance request. The assistant in the office use to be the friendly and helpful one, but she now has been poisoned and has a bad attitude. All but one of the maintenance staff was fired so they could bring in new staff, however they are dumb as a post and have no clue as to what they are doing. Snow removel is a constant battle as the snow is not removed but coutinually piled on top each storm leaving many parking spaces unacessable. The present manager does not inspect work by others or in general walk the property to see the poor condidtionds. However when it comes to high rent increases they tell you all the nice amenities (like a swiming pool they just started repairs on July 6th). If you are a dummy and choose to rent here, most washers and dryers are broken and so filthy you will need to go to a laundry matt. Nothing but problems here!
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