Candlelight Lane Apartments
#19,643 #8 #354

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Candlelight Lane Apartments

4475 Candlelight Lane, Liverpool, NY 13090
(45 Reviews)
$324 - $1,205/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Candlelight Lane Apartments Reviews

(45)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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david_l360

Resident ā€¢ 2021 - 2023

9/13/2023

Apts are delapitated

The apts at candlelight lane are in very poor condition renting a one bedroom all the electrical sockets cant hold a plug into the socket kitchen cabinets are in poor condition neighbors blast their stereos to all hours the garages are a complete mess missingā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2015 - 2021

    1/29/2021

    I wouldn't recommend anyone to step foot onto candlelight lane apartments property!!! and here's why everything that they say on their website is a complete lie the STAFF don't care about us. there have been multiple complaints about people tampering with other people car's orā€¦Ā See More >
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      anonymous

      Resident ā€¢ 2020

      6/30/2020

      I like these apartments because of the low rent and that is it. everything is included which is also nice. But past that they are the worst maintenance crew in THE WORLD. They get around to it when they feel like it. And I understandā€¦Ā See More >
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        LaDoya_J

        Resident ā€¢ 2012 - 2018

        10/22/2018

        The assistant property manager is very unprofessional. Her conduct is bad. She talked to me in a very nasty disrespectful way and she harasses me by putting notes on my door before the 5th of the month to pay rent. Everyone else is great toā€¦Ā See More >
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          Karen_M235

          Resident ā€¢ 2011 - 2018

          1/29/2018

          so here is why I would NOT suggest anyone to live here!! there are several fireman in this complex and they are always on call for here due to the faulty wiring and many other issues like no hot, lack of heat .. which isā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2016 - 2017

            11/17/2017

            Staff smokes Marijuana on duty. Lazy, inefficient, dangerous. We've been without hot water for days because the managers refuse to replace the boilers that Maitenance openly tell us they've been saying have been dangerous for months. No one returns your calls. The cops are calledā€¦Ā See More >
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              anonymous

              Resident ā€¢ 2014 - 2017

              11/14/2017

              I? would NEVER suggest this place to move to anyone. After 3 years of living here I? had nothing but problems. The office staff is rude and can care less. It took them over a year for them to replace my dishwasher. The police areā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2017

                10/6/2017

                I would NEVER recommend anyone to live here. People in my building have had bed bugs, the kids are so loud and people are just careless. The neighbors aren't friendly (not in my building at least) and the staff is not very friendly either. Oneā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2017

                  7/17/2017

                  My fiancĆ© and I moved into a two bedroom in January 2017. We were placed on the third floor, which is unfortunate since I requested a lower floor being that I was 6 months pregnant at the time. Being here, so far I've had toā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2014 - 2016

                    7/13/2016

                    Run... run... run!!! Dont even stop to look. Police should seriously have an office there. Break ins all the time (one guy came in through a window on the lower floor and took a womens tv while she was in the apartment), drug trafficing (one ledā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2014 - 2016

                      7/13/2016

                      This place is a dump I have lived here for two years. I was shocked by how disgusting it is. They bait you with low move in costs. They raise the rent on each individual tend to every year. Also while I pay $900ā€¦Ā See More >
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                        anonymous

                        prospective ā€¢ Visited 2016

                        5/21/2016

                        Do not even apply here. I specifically stated to these office douchebags that I was actively looking all over the place and was not about to settle there because it's not a great place. So they talk me into a "holding" fee so that ifā€¦Ā See More >
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                          SweetMama716

                          Resident ā€¢ 2015

                          11/1/2015

                          We moved in a couple months ago and love it here! We have a 2 bedroom deluxe, which is huge! All new energy efficient appliances. The staff have been very helpful so far. Maintenence installed a chain lock (that I purchased) on my door theā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2006 - 2009

                            2/3/2015

                            Office staff are very rude, ------. Maintenance takes a while to respond and often doesn't fix anything. Very ------. Noisy. Reeks of marijuana and musty water. Items left by ups and/or FedEx often stolen, mail stolen, roaches, mice. I lived near the park and itā€¦Ā See More >
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                              IdaJaniin

                              prospective ā€¢ Visited 2013 - 2014

                              4/15/2014

                              Im going to tell you something people WORST PLACE to live EVER!!!!!!!! I know people that lived here too and they think the same way i do. Million problems happened in that place and I don't even know how to start! Our room ā€¦Ā See More >
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                                cocodeville

                                Resident ā€¢ 2009 - 2010

                                4/4/2014

                                I lived in a spacious basement "Deluxe"(so a step up) apartment and it was very nice for an apartment...however, neighbors across the hall were very loud & ------. I was reading my 2 year old a book at bedtime in her room and aā€¦Ā See More >
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                                  anonymous

                                  prospective ā€¢ Visited 2011 - 2013

                                  12/4/2013

                                  My friend lives at Candlelight and I feel I need to write this for her she is on section I and her rent is 716 a month when people in exactly the same apartment not on section 8 only pay 628, theycharge a higherā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2009 - 2012

                                    10/17/2013

                                    Im not sure what the people who also reviewed are talking about. I lived at Candlelight for 3 years before I had to move for family reasons. If not Id still be living there. All the staff members were really nice to me and myā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013

                                      3/8/2013

                                      Do not ever move to Candlelight! The employees are rude and condecending, the maintenence has no cl what they are doing and they never fix anything unless you hark on them for weeks. Drug activity everywhere, poorly kept grounds and animals inside the heating vets!!!ā€¦Ā See More >
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                                        runfromcandlelight

                                        Resident ā€¢ 2010 - 2012

                                        11/27/2012

                                        Dont ever move in there, it is awful. Drug activity everywhere. God forbid if something breaks, it wont get fixed. The offiuce staff is mean and nasty. Trissa is the "big boss" and she has no peopleskills and treats peopledifferent. Some Apts have 10ā€¦Ā See More >
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                                          crazycassie

                                          Resident ā€¢ 2000 - 2010

                                          9/2/2012

                                          I lived there for many years and the first 5-7 years were okay. The buildings are old and are showing their age. Windows need to be upgraded as they no longer fit properly and allow a great deal of cool air in. Speaking of theā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2012

                                            3/5/2012

                                            say you owe rent when you don't

                                            They post notices on your door saying you owe rent when you don't, they don't believe in envelopes. I am thinking about sueing them for slander. My rent was paid up to date and I had a THREE DAY NOTICE put on my door. Ifā€¦Ā See More >
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                                              cmk1234

                                              Resident ā€¢ 2003

                                              9/16/2011

                                              Most AWFUL experience of our lives!!!

                                              My husband and I moved to this complex when we first got married!When applying for the apt. it was such a hassle to get in so I thought that was a good thing that they were so strict with who they took!! Now Id likeā€¦Ā See More >
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                                                anonymous

                                                prospective ā€¢ Visited 2011

                                                1/29/2011

                                                This place SUCKS

                                                I am actually going to a lawyer about this place..I filed out an application and gave them a 99$ money order..I called the office after I was rejected the apartment to get my refund as it states in my paper work- you will get youā€¦Ā See More >
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                                                  moldeen

                                                  Resident ā€¢ 2009 - 2011

                                                  6/9/2011

                                                  Nice Place for a Decent Rate

                                                  I like my apartment. Maintenance has always been extremely helpful whenever I have an issue. They are prompt and polite during interactions. They clean the hallways regularly and keep everything up. My only problem with these apartments is how very oldā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 05/30/2018
                                                    A:Ā yes you can!! anytime they come in or out or walk around. don't move there everything they say is a lie. they just had a fire in one of the buildings and their maintenance group was called and they told the fire dept they didn't have anyone to come help them right now but they can come in the morning. with 3 buildings being woken up to make sure the fire didn't spread. worst place to live

                                                    Frequently Asked

                                                    Based on 45 number of votes by renters, Candlelight Lane Apartments is currently rated 2.3 out of 5 stars.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Candlelight Lane Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath

                                                    Check Availability

                                                    Candlelight Lane Apartments

                                                    March 2024

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                                                    Candlelight Lane Apartments is an apartment in Liverpool in zip code 13090. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,205. Nearby cities include North Syracuse, Cicero, Mattydale, Syracuse, and Camillus.

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