This is a horrible complex owned by CNY Management. They also run The Willows and The Braeside. The office staff and Rental Manager, Maryanne are unfair in thier business practices and evict excellent tenants. They do not want you to complain or question them because if you do, they will treat you like garbage and refuse to renew your lease. When you ask them to explain themselves when they are unclear, they refuse. They rent out apartments with issues that you don't see while doing your very quick walk-through because you are inconvencing Maryanne. They lie to you and refuse to address your concerns. Thier snow removal is horrible and I have fallen twice while pregnant so far. Thier carpets are in terrible shape, the woodwork is awful and chewed by previous tenants animals as well as the housekeeping both interior and exterior being terrible. They should consider themselves Slumlords for the way the treat people. If you choose to live there, I have been told after the first year, they consider you "old news" and no longer need to charm you by being polite occassionaly. This is not a good complex by any means. I am sure you would feel this way too if you were an excellent tenant who practically had a perfect payment record, good friends with the neighbors and only complained when there was a serious issue or false accusation. Save yourself, go elsewhere.

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