Avalon on the Sound
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Maintenance and customer service sucks!
From: -Anonymous-Date posted: 2/12/2009
Years at this apartment: 2008 - 2009
1 response
1 photo
I have been here for a year. The maintenance always uses short cuts to repairs and in a few days you have to ask the maintenance to come and fix the same problem! It is pretty annoying.
The manager, don't know if there is one, does not bother with the renters satisfaction or complaints. The customer service makes sure you never have a chance to talk to any person higher up.
On one side of the building there is some hydraulic machinery and we can always hear a humming noise night or day in the whole apartment! Also we have mold issues in our bedroom from water damage. Attached is a picture of the second bedroom which the maintenance never tested for any mold or fungus but offered to paint over it!
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User Responses |
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| From: embyra0904 | Date: 05/04/2009 |
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Are there any better apartments that you could recommend in the New Rochelle area? I looked at Avalon but was concerned because of the management. I'm looking for a studio or 1 bm that is convenient to the Metro-North. Any ideas?
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