The staff is the worst. How they still have their jobs is beyond me since the majority of the tenants have complained about their rude and indifferent behavior. They are nice and friendly ... until you sign your lease.
Security gates and doors to the building are always broken. So don't be fooled by their promotion of this being a high security building.
Four of the six elevators have been broken since Monday. Usual occurrance.
Elevator in garage is out of service more than in service.
Tenants cars are towed randomly from garage.
If there's a maintenance problem - faggidaboutit!!!
They are so desperate for cash that they are now requiring renters to pay rent with automatic payments from your bank account --- or be charged a $35 monthly fee to write a check (they are calling it a processing fee). DON'T trust them. There's been a drop box for rent in the building. Seems illegal to me to change the term of the lease during the course of the lease.
So many reasons not to move here, i could write a book!!!
Can't wait for my lease to be up. Anywhere but here. OH one good thing is that its extremely close to metro north but not worth staying for.

User Responses
From: jbkmn	Date: 03/31/2008
You are right that what they are doing is very illegal. Please email me so we can take action. We are trying to work with city officials, and other leaders in the community to take corrective action. My email address is newrochelleavalonresident@yahoo.com
From: Anonymous	Date: 04/03/2008
About the $35 fee- are you sure this is correct? I think you may be mistaken, because in my lease it says they charge $35 only if you pay with a credit card (which makes sense, because you get points/miles if you pay with a credit card). It's free if you pay with a check, OR if you do a debit from your checking account. You can do either. This makes sense.
From: Anonymous	Date: 04/13/2008
Why would getting points or miles warrant a $35 fee. That makes absolutely no sense. Do they charge extra fees in restaurants or department stores when using your credit card? Do you not receive points/miles then as well? Totally illogical!
From: avalonnightmare	Date: 05/29/2008
I've lived here almost a yr. I am so ANGRY i will do whatever it takes to expose this place to the proper officials. All of us should come together and make this public. This place is a complete --------. Excuse my language but that is how bad it really is. EVERYTHING YOUR READ IT TRUE.
From: Anonymous	Date: 08/31/2008
DO NOT, I repeat DO NOT stay in Avalon on the Sound OR Avalon on the Sound East, or any of the Avalon communities for that matter. They nickel and dime you for every single thing that they can get you for. And the service is HORRIBLE! For the record , I am staying at Avalon on the Sound, but I have friends and coworkers who are staying at Avalon on the Sound East, and also one in Long Island. I will give you some examples. I met a nice couple who had been renting with Avalon on the Sound for 5 years. Their rent was around 2000 dollars a month for a 2 bedroom apartment. When they told the leasing office that they just wanted to spend one more month after their lease was up, the leasing office decided to make the rent for the last month 3500 dollars!!!! There was nothing they could do. On top of that, they had to pay the amenities fee (which covers pool and gym and barbecue area) for 600 dollars!!!!! Does that sound fair at all? To screw an honest, hardworking couple who had been a loyal customer for 5 years straight??? Also, they are very shady when you try to ask them what a typical monthly utilities expense will be. The leasing office will NEVER give you a straight answer. Go ahead and try and ask. Some months, it will be 50-60 dollars. Quite normal right? Then, the next month it shoots up to 200 dollars!!! And you look just look at the bill, and wonder, how in the world did they figure this math out?!?! Also, the elevators are constantly breaking down. Gym machines will break down (that's normal) but it will be left unfixed for weeks. Repair requests take forever. I still have a problem with my refrigerator and it's now going on 2 months and no nothing. And please do not fall for the leasing associates tactics. They have a smile on their face and act like you're the most important person in the world. Then, once you are a resident and sign that 13 month lease, all of a sudden they forget you and you are a nobody. and your problems are pushed to the way side. They are so fake. They also have lied about certain things. I do not want to get into it because it's going to take all night. But I just want you all to know that I do not usually complain about things. And this situation that I have here is so messed up, that I felt the need to warn people about it. Word to the wise. Beware of Avalon!!!!!!! Please look elsewhere. You'll be glad you did.

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