10 Hanover Square
10 Hanover St, New York, NY 10005
212-747-0010  save favorite
AVERAGE RATING
recommended by:
48%

overall rating:
3.2
2.5
2.5 Parking:
3.4
3.39 Maintenance:
3.2
3.2 Construction:
3.0
2.96 Noise:
3.6
3.62 Grounds:
4.0
3.95 Safety:
3.4
3.36 Office Staff:
< | >

Terrible Management!

From: -Anonymous-
Date posted: 9/10/2007
Years at this apartment: 2006 - 2007
User Response is available. 1 response
 
We've been living here for almost a year..and the place, like everything in life has its pros and cons.

Pros :

The Gym downstairs is fantastic and so convenient
The doormen and valet staff are extremely friendly
The place is very modern and clean with great amenities :sundeck,entertainment room, gym etc.
Quiet area
Great location - refreshing to be near the water

Cons:

The Management is extremely unprofessional..especially the girl who works at the leasing department. She is very unfriendly, unhelpful and just plain rude. When you pay a lot of money to rent a place, you expect that great service comes along with it.Whenever we have had a problem, they have been very reluctant to help etc.

Our place was dirty when we moved in.

Constant drainage problems

Can hear everything next door - the toilet flushing, people arguing etc. I woke up one morning to someone throwing up next door - not a great way to start the morning

Bathroom fuse is constantly blowing.

Other than that..we do enjoy living here..you have to take the good with the bad!
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Recommended: YES
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 4 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: StaffModerator Date: 03/11/2008
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