33 West End Avenue Apartments
33 West End Avenue, New York, NY 10023
212-582-0030  save favorite
AVERAGE RATING
recommended by:
37%

overall rating:
2.5
2.7
2.67 Parking:
2.3
2.33 Maintenance:
2.7
2.67 Construction:
2.4
2.42 Noise:
2.6
2.58 Grounds:
3.3
3.33 Safety:
3.2
3.17 Office Staff:
< | >

RUN AWAY... Here's the list of problems if you're interested...

From: -Anonymous-
Date posted: 4/8/2009
Years at this apartment: 2008 - 2009
User Response is available. 2 responses
 
Nothing gets fixed around here and the building is slowly sinking because of the horrible foundation. There are cracks in my ceiling, the windows are not airtight anymore as I can feel cold air coming in at certain parts, the heating make a horrible loud clicking noise like it's about to fall apart, the closet doors are warped, AC will not come on for the most part, the advertised "prewired for high-speed" is a lie since I was told by a Verizon tech that the building used old cables in the walls (we had to run a cable through the length of our apartment all exposed), frequently the hot water and heat shuts down because the boiler shuts down and needs to be reset (which the lazy building manager and a specific concierge (JOEL) ignores), and the parquet floors are falling apart ( I have to pull splinters out of my dog's paws all the time!). This is the only "luxury" building that we've seen that doesn't have lights in the living area or the bedroom. A few other problems worth mentioning are: The laundry room as an exposed/open water disposal pipe that makes the whole room smell like mildew ( and is actually not up to code), the card machine for the laundry room makes you insert a 10bill (and only a 10) when you need a card to operate the machines so be prepared to run out for change (no, it doesn't accept cards), there's always at least one dryer and washer each that's out of order. The insulation sucks. I hear dogs barking, and neighbors making noises on either side and on top of me; one of which likes to use his apartment as a workshop so I'll hear a skill-saw and hammering all day and alllllll night, and by night I mean 3 o'clock in the morning. The ONLY good thing is... with the exception of Joel the concierge, ALL the other concierges are amazing; probably some of the nicest, hard-working people in the building. That's why I hate it here because from the mouth of several concierges, Knickerbocker Management underpays them. They're also guilty of bait and switch since they hired two concierges for "full-time" and once they were hired gave them part time paid; and these are the nice people who don't get paid for holidays or overtime even though 9 out of 10 times they're the ones working on holidays and doing overtime. Everyone that lives here knows that the management company sucks and the building manager is a lazy jerk. **exhale** There's probably more but I'm just beat... here's my long list... hope it drives away people that deserves to be treated well. P0MtU6TIdDkM23RTonAS

Recommended: NO
Overall Rating
3 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 2 of 5
Noise:
1 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
4 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 07/08/2009
I totally agree...... This is the worst apartment I have ever lived. Knickerbocker Management has to do thier job.
From: Anonymous Date: 08/21/2009
Yes, the management sucks. Charles Brown (building manager) does absolutely nothing to solve problems. The boiler was constantly broken last winter which was very annoying, especially if you had a baby. It doesn't help that the street is still (2nd year in a row) under construction. God knows if it will ever be finished! However, Joel is a very nice guy and always very professional.
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