Gateway Battery Park City
#14,372 #52 #234

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Gateway Battery Park City

389 South End Avenue, New York, NY 10280
(161 Reviews)
$2,524 - $7,264/mo
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Floor Plans & Pricing

Studio

Studio, 1 Bath

$3,238

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1 Bedroom

1 Bed, 1 Bath

$4,100

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2 Bedrooms

2 Beds, 1 Bath

$2,524

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2 Beds, 2 Baths

$7,264

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D+
D+

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.5

Safety

4.0

Office Staff

5.0

Maintenance

4.5

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

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Gateway Battery Park City Reviews

(161)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2023

9/26/2023

Just moved in less than a month, so far so good

I was interested here because of location to where I and my family need to go on a daily basis. One visit sold me because of the beautiful water view, and relatively clean and organized building with good appliances. The forms that needs to be… See More >
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    anonymous

    Resident 2023

    9/21/2023

    Gateway apartments

    I just moved into our apartment about a month ago. Thanks to the help of Kireolos we were able to look at the apartment within a timely manner and fell in love without from the beginning. The process was made so easy because of the… See More >
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      anonymous

      Resident 2021 - 2022

      12/3/2022

      Management only wants to make money

      We’ve dealt with a leak with no help. They keep painting over the water stains but they don’t want to fix the actual problem. Now they’re trying to make us move so they can resell the unit to someone else. The management company only wants… See More >
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      anonymous

      Resident 2022

      11/3/2022

      Pounding bass from party boats and events

      The noise from party boats (sometimes until 4 am) and local events is unbearable. Our leasing agent sold us on the concrete walls when we asked about noise, but I wish we had known about all of the exterior music in the evenings and into… See More >
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        Ejachimiak

        Resident 2019 - 2021

        6/25/2021

        I would absolutely recommend not living here. If you can find any other place, even if it is more expensive and smaller - do it! The management is extremely rude, the upkeep is poor and you will end up with some problem that they cannot… See More >
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          anonymous

          Resident 2021

          6/17/2021

          We moved in to find bugs, a leaky toilet, a broken kitchen drawer, dirty panels in the kitchen, an inoperable power outlet, no sink plug, squeaky doors, and a stuck door, amongst other issues. There is a persistent cannabis odor that comes into our apartment… See More >
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            anonymous

            Resident 2020 - 2021

            4/5/2021

            Lived in 395 building for a year. Great location, cooperative leasing office but terrible management company once you try to renew the contract and/or move out. Units were pricey for the real quality (you really understand once you live in...) but after the pandemic they… See More >
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              BarrySharp

              Resident 2016 - 2020

              10/8/2020

              Well, don't need to say much more than what has already been posted here from past tenants... Just look at the LIST of complaints over the past few months. That gives you enough information on deciding if this place is worth your time or not.… See More >
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                anonymous

                Resident 2014 - 2020

                9/10/2020

                You pay a huge amount of money and it is like living on a construction site where hammering and drilling start basically every day well before 8am. When you ask for assistance from the management, they don't really care. Only the pandemic kept us here,… See More >
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                  Andrés J. Garcia

                  Resident 2020

                  1/9/2020

                  We lived in the corner of the 17th Fl, overlooking the Hudson river and the Statue of Liberty to the left and the WFC to our right The best place we have lived ( and we are lucky to have lived in many good places… See More >
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                    anonymous

                    Resident 2019

                    9/18/2019

                    The people at gateway are very friendly and very respectful. The staff is super nice and helpful, and timely when I'm need of apartment maintenance. The area is very quiet and calm, location is great.… See More >
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                      Mandi_L778

                      Resident 2019

                      9/11/2019

                      I recently moved into Gateway, and I have been loving my apartment and the surrounding area. Gateway is right on the water in Battery Park City, and has an entrance straight to the pier. My apartment was recently renovated and has all brand new appliances.… See More >
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                        anonymous

                        Resident 2019

                        6/14/2019

                        Absolutely wonderful experience living at Gateway plaza! From having an excellent location, friendly community, great doormen, accessibility to multiple subways lines and a Citi Bike station right next door, this apartment complex checks several boxes. From a management perspective, they are very professional and communicative.… See More >
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                          lisaweinerintrator

                          Resident 2018

                          12/25/2018

                          I have lived at Gateway for 24 years, and have just signed a lease to move my mom, who is a senior, to an apartment on my floor. I am grateful for the support that I have received, particularly from Nico Brunschwig in leasing, who… See More >
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                            anonymous

                            Resident 2018

                            11/1/2018

                            The apartment is beautiful, bright and spacious. More space than I would have expected in NUC. wiI love being home. Friendly neighbors are a plus and dog friendly for my puppy. Dog park right around the corner is also extremely convenient, plus tons of restaurants… See More >
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                              anonymous

                              Resident 2018

                              5/2/2018

                              The apartment is so beautiful. There is more space than I even know what to do with and I love being home. Me and my girlfriend are not at all cramped. The only problems that we face is that at random times, the bathroom smells… See More >
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                                jmohit

                                Resident 2016 - 2017

                                3/8/2018

                                I wish I had read this Yelp review before I had signed a lease at Gateway. Move on. This is not the place you want to live even if you are a budding Goldman analyst looking to be close to the office. First of all,… See More >
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                                  Rashmi_J

                                  Resident 2014 - 2017

                                  11/18/2017

                                  Great job on quick turn around on complaints. Doormen are the best - greet us, take great care of packages. Wish the rents were reduced this year, given it's a renters' market. Rent increases by $100-$200 annually. Easy access to water front, PATH and subways… See More >
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                                    anonymous

                                    Resident 2017

                                    9/3/2017

                                    Great maintenance, amenities and location. I feel apart of a community! The location is convenient and the maintenance time is immediate and friendly.

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                                      anonymous

                                      Resident 2009 - 2017

                                      6/20/2017

                                      What a terrible organization! The apartment we moved out of had a horrible smell as it was close to one of the trash rooms. We tried everything - even putting glade in the trash room but nothing helped. if you do move… See More >
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                                        anonymous

                                        Resident 2017

                                        5/9/2017

                                        Jus removed in and am loving the building so far. Big dogs are appreciated! Only downside is the slow elevators. I was very impressed with how fast manintence responded to my request to fix the bathroom sink.

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                                          anonymous

                                          Resident 2017

                                          4/12/2017

                                          Gateway provides a true sense of "community." From leasing, management, engineering, doormen & neighbors, all are warm and extremely courteous. The grounds are tranquil. Some construction due to renovations, but this "is" New York (expect it). Though I'm a dog owner, it's disturbing to… See More >
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                                            anonymous

                                            Resident 2014 - 2017

                                            2/28/2017

                                            I would not recommend living here. How low can I rate this place? There is no sense of community at all. Tenant Assn mtgs are full of angry seniors yelling at local government about keeping their low rent and local government telling… See More >
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                                              anonymous

                                              Resident 2010 - 2016

                                              2/22/2017

                                              We had many happy years here -- but they were largely in spite of the building, rather than because of it. It has a great location, certainly--improved all the more over the last five years with new commercial development in the area. But don't think… See More >
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                                                Lee Regal

                                                Resident 1993 - 2017

                                                2/20/2017

                                                A nice place to live. I oughtta know. I've been here since 1993 - my kids grew up here. There's an active Tenants Association, a great gym, a pool, friendly neighbors and great staff. It's not perfect but for the price, I've never found… See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Pets
                                                  • Dogs Allowed
                                                    Restrictions: Breed restrictions apply.. Comments: Two pets max per unit. Some rules may apply, please call office for more information.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Comments: Two pets max per unit. Some rules may apply, please call office for more information.
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • Community Center
                                                  • Fitness Center
                                                  • Pool
                                                  • Shared Garage
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                                                  Leasing

                                                  Located in Battery Park City along the Hudson River Esplanade, Gateway is a private gated community offering 24 hour doorman and concierge services, on-site parking, central laundry rooms, a fitness center and a pool. The spacious residences feature granite counter-tops, stainless steel appliances, generous closet space and amazing river views. Visit our website: www.gatewayny.com for availability and to a schedule an appointment.
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                                                  This community is managed by

                                                  Marketing-PR c/o Realty Operations Group

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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 161 number of votes by renters, Gateway Battery Park City is currently rated 3.1 out of 5 stars.
                                                  Gateway Battery Park City is rated 4.5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                  Gateway Battery Park City is rated 4.5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                  Gateway Battery Park City is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                  Gateway Battery Park City is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Gateway Battery Park City is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                  Gateway Battery Park City is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                  Marketing-PR c/o Realty Operations Group
                                                  Dogs Allowed
                                                  Restrictions: Breed restrictions apply.
                                                  Comments: Two pets max per unit. Some rules may apply, please call office for more information.
                                                  Cats Allowed
                                                  Comments: Two pets max per unit. Some rules may apply, please call office for more information.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  Gateway Battery Park City

                                                  March 2024

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                                                  Gateway Battery Park City is an apartment in New York in zip code 10280. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $2,524 - $7,264. Nearby cities include Manhattan, Mount Morris, Queens, Long Island City, and West New York.

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