Gateway Plaza
375 South End Avenue, New York, NY 10280
212-267-1114  save favorite
AVERAGE RATING
recommended by:
48%

overall rating:
3.0
2.7
2.73 Parking:
2.9
2.93 Maintenance:
3.0
2.96 Construction:
3.7
3.67 Noise:
3.2
3.15 Grounds:
3.8
3.78 Safety:
2.5
2.49 Office Staff:
< | >

Horrible management

From: -Anonymous-
Date posted: 1/29/2007
Years at this apartment: 2006 - 2007
User Response is available. 2 responses
 
I responded to an earlier comment, but basically I was moving out this past weekend. And the management office messed up and did not put me on the "list" to move out, to haev a driveon van to take my furniture out. I myself am vacating the premises on January 31st as is my roommate, but I needed the weekend to actually have time to move out furniture. Suffice to say, i was able to get on the list, but "Teddy" in building 100, the doorman there, took my key from me, saying he woudl give it back when i was doen moving my stuff out, which did not make sense, but I didnt want to argue, as he was irrate. He left at 4 (ish) when his shift was over, and no one else who took over knew where my key was. And no one would look. They "called" Teddy and he did not (he says he called back, but I think that is BS as no one ever came to tell me he called back). The next day a secutiry guard named "Saharid" (I thnik that is his name) interjected as i went to talk to Teddy to get my key and subsequently upset my brother. Teddy went on to yell at my brother and then "called" the police, which it turns out he didnt actually do (eventhough he dialed SOMEONE and was talking to SOMEONE), because the police were THERE in the plaza a little while later and i stopped them to talk to them and they had never received a call from buildilng 100 (they were there for something in buildilng 300). Teddy panicked, came over to talk to them and lied, flat out lied, about what happened and said he was so nice, etc. I have a LITERAL video recording on my phone about how horrible he is. After about 20 minutes of people screaming, me standing in the middle just wanting my key, Bi-Polar Teddy went and got my key. So, if this is the sort of stuff you like to deal with, i.e. poor management, miscommunication among staff, TEDDY, and incompetent/disrespectful security guards, then by all means live here. OH and my neighbor on my floor actually smoked IN THE HALLWAY outside of his apt. The only nice thing about this apt, was the view from the 35th floor.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 2 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 5 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: heavenk Date: 02/23/2007
I have never heard of such a thing happening in this building. All of my doormen are respectful and polite to me and to those coming to visit my apartment.

Something similar happened to me (i.e. I needed to move furniture out and I wasn't on the list). I was dealt with in a profesional manner and was able to proceed with little to no problems.

Your post raised a couple of red flags...first of all, there is not a 35th floor in the 100 building. If you lived in another building, why would you not have been dealing with any of those staff members? Also, why in the world would you even agree to hand over your key? Why did you not go directly to management?

The above post is VERY suspect in my opinion.
From: Anonymous Date: 11/26/2007
I too live in builing 600, and although "teddy" is no longer on the property, this was a common event. I have personally experienced the doorman situation and must admit that while i usually recieve decent service, about the time of the holidays, the service ramps up and the doors are opened for you. I don't doubt the above entirely, there have been unpleasant moments at Gateway.
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