Gateway Plaza
375 South End Avenue, New York, NY 10280
212-267-1114  save favorite
AVERAGE RATING
recommended by:
48%

overall rating:
3.0
2.7
2.73 Parking:
2.9
2.93 Maintenance:
3.0
2.96 Construction:
3.7
3.67 Noise:
3.2
3.15 Grounds:
3.8
3.78 Safety:
2.5
2.49 Office Staff:
< | >

Bombproof...HORRIBLE Management

From: ChewableC
Date posted: 1/3/2009
Years at this apartment: 1998 - 2009
User Response is available. 1 response
 
Yes: Gateway is ugly, huge and definitely NOT luxury (as they try to advertise), but the concrete apartments are fairly large, soundproof and bombproof. My only problem after 10 years is the management office (NOT doormen, servicemen, etc.), as numerous service requests for, example, cracked windows, leaking sinks and window frame air leakage go unanswered unless you make a complaint with the city. Honestly, Gateway management is as reliable and caring as, well, the MTA or union lifers at New York public hospitals.
Residents are nice, and the apartments are well-constructed compared to the neighborhood's later suburbia-inspired additions. Only move here if you are a do-it-yourself-er and get a good view (views vary: I have the Hudson, the other direction gets the garbage trucks at 7:30 am few times a week!).
Look around, in other words!

Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
2 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
2 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/07/2009
I agree - the Management office is quite possibly the rudest most disrespectful people around. And the attitude problem starts at the bottom and goes all the way to the top with James Heller, the General Manager. There's a reason why there are so many vacancies now. They are trying to charge premium rents for concrete walled apartments. Live here at your own peril.
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