Gateway Plaza
375 South End Avenue, New York, NY 10280
212-267-1114  save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.0
2.7
2.73 Parking:
2.9
2.94 Maintenance:
3.0
2.95 Construction:
3.7
3.66 Noise:
3.1
3.14 Grounds:
3.8
3.76 Safety:
2.5
2.48 Office Staff:
< | >

GATEWAY PLAZA HORRIBLE MANAGEMENT

From: -Anonymous-
Date posted: 1/25/2009
Years at this apartment: 2008 - 2009
User Response is available. 7 responses
 
I moved here a few months ago and I am appalled. My apartment is freezing. The heating units are antiquated. The windows seep in cold air. My electricity meter jacks up the usage, and we are unable to use Con Ed and have no choice but to use the inflated price electricity. My electric bill is enormous. I could not have on my microwave and bedroom halogen lamp at the same time without shorting the circuit breakers. The building management is deaf and resists helping at all. The maintenance staff shrugs their shoulders and says "it's the way it is around here". The building materials are fairly shabby. Services are poor. The doormen/concierges allow anyone in without announcing them. The hallways on each floor are void of any style at all and are bland and look cheap.

Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
1 of 5
Construction: 1 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 2 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 01/26/2009
The mantaince staff, under the guise of repairing ac/heat units...stole $500.00, a starter pistol, and my passport. Manager did nothing but, deny, deny, deny.
From: Anonymous Date: 01/27/2009
Has anyone had any luck complaining about the drafty windows? Does maintenance do anything to fix the situation?
From: Anonymous Date: 01/27/2009
Is the electric bill really that jacked up? I am in the process of signing a lease and wouldn't want to get ripped off. I am in 200 building.
From: ChewableC Date: 01/27/2009
As a 10 year Gateway resident and reviewer on this site, I have experienced all these problems and testify: yes! they do happen! My de facto cracked bedroom window was the only thing that got anyone to respond to my maintenance request, most likely because all sorts of litigation could have befallen management too easily from things falling through/being cut on the window. Despite this, the broken tension springs, numerous energy-/heat-wasting gaps in the window and air conditioner framing and general disrepair of the entire housing were--I honestly paraphrase my maintenance helper--"...not a serious issue and not broken, anyway." So, I have taken to using (and buying!!) all manner of gap fillers and insulation to plug the holes that an up-to-date, properly-sealed window/air conditioner housing would have made unnecessary. Otherwise, I would face an electric heating bill (severely and mysteriously inflated, as others testify) easily exceeding $250 a month. Through my own effort, I keep it under $80 a month--without heavy sweaters. I am particularly disgusted that--in this time of scarcity and environmental peril--LeFrak will not help its residents, our city and this country to conserve energy and money. Instead, LeFrak chooses to increase their profit (we write electric checks to them, not ConEd, remember) through inaction, rationalizing their way ("...it's not really broken...") away from tenants' needs for warm, well-sealed apartments and--they should note--from tenants' goodwill. I wish Gateway would simply fix this problem. We ARE paying their salaries. One thing I realized when I grew up was that ignoring a problem makes it larger, thus creating new problems that take even more of one's energy to ignore. And fix.
From: Anonymous Date: 02/04/2009
Ok, I live in building 400, 1 bedroom apartmemt. My husband and I both work and yet, our electric bill averages 400 in the winter. HOW IS THIS POSSIBLE? We're not even home half the day. This is the only place I've lived where air conditioning is cheaper than heat. WTH???
From: Anonymous Date: 02/06/2009
We just moved 2 month ago to the 200 building and our last electric bill is $440 !!!!! insane...we lived in more than one building in the city and it never ever got above $150. The apartment is cold all the time with 3 AC units working non stop in the living room and the 2 bedrooms. The hallway is always smelly from the shooter. I can't wait for the lease to end and we will be out of here...this place is as bad as it can get.
From: Anonymous Date: 02/23/2009
Get in touch with Sheldon Silver's office. This politician is fully aware of the rip-offs happening here at Gateway and his office is hearing an earful from many tenants and has an active and open file of issues they are investigating. Ask for Paul or Camden.
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