Ocean
1 West Street,
New York,
NY
10004
212-742-0201 save favorite
212-742-0201 save favorite
AVERAGE RATING
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Terrible Service
From: cohenlisaDate posted: 10/30/2002
Years at this apartment: 1998 - 2002
The Ocean is a very beautiful apartment. When I first came to see the apartment, I was just amazed at its finishings. However, after living there for a couple of months, I came to realize the truth. The management and the staff at the Ocean are very unprofessional. In addition to the fact that there is not a good communication between the management and the staff.
When I first moved in two years ago, the apartment was not yet painted, the floors were dirty, the bedrooms lights did not function... It was awful. Although they said that someone will come to fix it, no one did. Eventually, my husband and I cleaned and changed the light bulbs (on a high ceiling) by ourselves.
Additionally, although you would expect to receive exceptional service at a place like this, service is extremely poor. The Front Desk staff and the Mailroom staff are very unhelpful and rude.
I would not recommend this place to anyone. There are other better places in Battery Park City than the Ocean.
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