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Riverbank

560 West 43rd Street, New York, NY 10036
(347 Reviews)
$3,584 - $7,295/mo
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Floor Plans & Pricing

Studio

B Line Floors 3-11 (Studio)

Studio, 1 Bath | 411 sq. ft.

$3,584

1 Available Unit

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B Line Floors 12-37 (Studio)

Studio, 1 Bath | 386 sq. ft.

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L Line Floors 3-11 (Studio)

Studio, 1 Bath | 413 sq. ft.

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1 Bedroom

E Line Floors 3-37 (1 Bed )

1 Bed, 1 Bath | 681 sq. ft.

$4,554

1 Available Unit

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H Line Floors (1 Bed)

1 Bed, 1 Bath | 642 sq. ft.

$4,589

1 Available Unit

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L Line Floors (1 Bed)

1 Bed, 1 Bath | 619 sq. ft.

$5,130

1 Available Unit

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C Line 38-44 (1 Bed PH)

1 Bed, 1 Bath | 702 sq. ft.

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G Line Floors 12-37 (1 Bed)

1 Bed, 1 Bath | 619 sq. ft.

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J Line Floors (1 Bed)

1 Bed, 1 Bath | 686 sq. ft.

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A Line Floors 3-11 (1 Bed)

1 Bed, 1 Bath | 564 sq. ft.

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D Line Floors 12-37 (1 Bed)

1 Bed, 1 Bath | 686 sq. ft.

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F Line Floors 3-37 (1 Bed)

1 Bed, 1 Bath | 642 sq. ft.

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C Line Floors 12, 30-37 (1 Bed)

1 Bed, 1 Bath | 667 sq. ft.

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M Line Floors 3-11 (1 Bed)

1 Bed, 1 Bath | 513 sq. ft.

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2 Bedrooms

K Line Floors 12-37 (2 Bed)

2 Beds, 2 Baths | 1,046 sq. ft.

$7,295

1 Available Unit

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A Line Floors 38-44 (2 Bed PH)

2 Beds, 2 Baths | 1,041 sq. ft.

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K Line Floors 3-11 (2 Bed )

2 Beds, 2 Baths | 945 sq. ft.

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D Line Floors 38-44 (2 Bed PH)

2 Beds, 2 Baths | 981 sq. ft.

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C Line Floors 14-29 (2 Bed)

2 Beds, 1 Bath | 667 sq. ft.

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E Line Floors 38-44 (2 Bed PH)

2 Beds, 2 Baths | 991 sq. ft.

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B Line Floors 38-44 (2 Bed PH)

2 Beds, 2 Baths | 978 sq. ft.

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3 Bedrooms

C Line Floors 3-11 (3 Bed)

3 Beds, 2 Baths | 892 sq. ft.

$7,218

1 Available Unit

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D Line Floors 3-11 (3 Bed)

3 Beds, 2 Baths | 1,126 sq. ft.

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J Line Floors (3 Bed)

3 Beds, 2 Baths | 1,126 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

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The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

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Riverbank Reviews

(338)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

1/27/2023

Exceptional customer service

Exceptional staff. Quickly answered any and all of our questions. Were very flexible and warm. Showed the units and the amenities with care and tact. Would definitely recommend this process to others.

    Review Author Icon

    LeoLor

    Resident ā€¢ 2017 - 2022

    5/10/2022

    Best Building in Hell's Kitchen

    I have lived in this building since 2017, this is my 3rd apartment in the building and I simply love it. The staff is fantastic and the building is great. Everyone that works there has the best attitude, from the management team to the porter.ā€¦Ā See More >
      Review Author Icon

      ekng08

      Resident ā€¢ 2019 - 2021

      3/8/2021

      The building is awesome, I love Riverbank, the Office is excellent and the entire staff is great, excellent and make us feel at home. JP and Diego are the best always completing the work orders right away.

        Manager

        5/1/2021

        Riverbank
        Dear Ekng, Thank you for your high rating! We strive to deliver an excellent experience, and are glad you found this to be the case. JP and Diego are amazing, very well rounded team members who strive to ensure that every resident's needs are addressed with professionalism and a smile. We hope to be of service to you again in the future. If you ever need anything else from us, please feel free to give us a call or stop by. Have an great day! Rudy Gonzalez General Manager, Riverbank Bozzuto Management
        Review Author Icon

        Resident 606849

        Verified Resident ā€¢ 2018 - 2019

        2/21/2019

        Great location, great amenities, awesome staff. will definitely recommend friends to live here. Apartments feels cozy feels home. Breakfast and shuttle bus offered everymorning. Valet service is great idea

          Manager

          3/11/2019

          Riverbank
          Dear Resident, We are pleased to hear that you we checked all the boxes and that you will recommend us to your friends. Please keep in mind that we offer $1500 for every friend or colleague that you refer to our building. So please continue to spread the good word and if you have any issues at all please let us know. Thank you, Riverbank General Manager
          Review Author Icon

          Resident 606809

          Verified Resident ā€¢ 2018 - 2019

          2/21/2019

          The price for the apartment and the building is great, every one is friendly, amenities are great and well maintained. Location is really good. I will definitely want to renew my lease if my price stays the same.

            Manager

            3/11/2019

            Riverbank
            Thank you again for taking the time to let us know how we are doing. It is always good to hear that our staff is friendly and our amenities are great! We look forward to you renewing with us. Rudy Gonzalez Riverbank General Manager
            Review Author Icon

            Resident 594886

            Verified Resident ā€¢ 2001 - 2019

            1/20/2019

            What??ā„¢s the quality of the building and the quality of the staff are excellent. I really consider the building to be family. It??ā„¢s location is excellent for my interest and I get a lot of satisfaction out of entertaining frequently here.ā€¦Ā See More >
              Manager

              1/23/2019

              Riverbank
              Thank you again for taking the time to let us know how we did. We are very proud of providing excellent customer service and very glad to hear that the location works for you. Please continue to let us know how we are doing as that is very important to us. Thank you, Rudy Gonzalez General Manager
              Review Author Icon

              Resident 593977

              Verified Resident ā€¢ 2018 - 2019

              1/17/2019

              We like the apartment and the view and the terrace. The apartment was nicely renovated and updated prior to our move in. The lobby and maintenance staff are very nice and remember our names. There is a bike room, which is good.ā€¦Ā See More >
                Manager

                3/11/2019

                Riverbank
                Dear Resident, Thank you for the feedback, it is very important for us to hear what is working and what we can improve upon. The staff is very nice and we are very lucky to have them on our team! Many of maintenance team members have been with on this property for many years and are very good at what they do. We are completing our hallway renovations in September 2019. I will address the trash/ recycle control mechanism with our resident manager. If you like you can email me directly so we can find out what floor is not working properly. We are very pleased with how our amenities turned out and with regards to the gas grill charge we will be looking to revise the policy for this upcoming year. The property has steam rooms and saunas but unfortunately we do not have a hot tub. Good to hear that you are glad you moved here! Regards, Rudy Gonzalez General Manager
                Review Author Icon

                Resident 593554

                Verified Resident ā€¢ 2018 - 2019

                1/16/2019

                The amenities are great, the rooms are great quality and the staff are very nice and welcoming. Overall, it has been a great experience living here. Everything is very clean and whenever we have a problem in the apartment, maintenance comes immediately which is aā€¦Ā See More >
                  Manager

                  3/11/2019

                  Riverbank
                  Dear Resident, Great to hear that you are having a great experience at Riverbank. Bozzuto is very happy to hear that we have a made a difference in managing the property. We hope to continue to and build upon our success here! Thank you very much! Regards, Rudy Gonzalez General Manager
                  Review Author Icon

                  Resident 593514

                  Verified Resident ā€¢ 2017 - 2019

                  1/16/2019

                  A very comfortable apartment with excellent river views and adequate amenities. The apartment has 2 balconies and a washer and drier in the unit. All appliances and the facilities have been completely updated when we moved in.

                    Manager

                    3/11/2019

                    Riverbank
                    Dear Resident, Thank you for taking the time to let us know how we are doing. The views are excellent in this building and the fact that we have a terrace in nearly all of our of apartments is also a great feature! We have done significant renovations to the building and glad that our residents are enjoying them. Regards, Rudy Gonzalez General Manager
                    Review Author Icon

                    Resident 588586

                    Verified Resident ā€¢ 2018

                    12/31/2018

                    Living in Riverbank has been an amazing experience. I enjoy the sense of friendship, personal service, attention to details, and sense of community. The apartments are great and I would definitely renew my lease.

                      Manager

                      1/21/2019

                      Riverbank
                      Thank you again for taking the time to let us know how we did. It is very important for us to receive feedback from our residents, it lets us know how we are doing and allow us the opportunity to improve. Additionally, we do take pride on our customer service and we make sure that the details are taken care of as well. I am very glad to hear that you feel as this is a community as that is one of our goals. Hopefully, you will get to call Riverbank your home for very many years to come. Best Regards, Rudy Gonzalez General Manager
                      Review Author Icon

                      Resident 585196

                      Verified Resident ā€¢ 2018

                      12/19/2018

                      Good overall experience. In the area too much traffic for a quiet living. Sauna and Turkish bath do not work properly sometimes. Improve rent payment system (credit card). Shuttle bus in the evening would be appreciated.

                        Manager

                        3/11/2019

                        Riverbank
                        Dear Resident, Glad to hear that you are having a good overall experience. If you like to further discuss your concerns please feel free to contact me personally at 212-564-4200. Bozzuto Management Riverbank Rudy Gonzalez, General Manager
                        Review Author Icon

                        Resident 585115

                        Verified Resident ā€¢ 2018

                        12/19/2018

                        The views from the complex and the staff at Riverbank are the best I have experienced in New York City. The amenities are spectacular. However, relevant resident complaints should be addressed but management only seems to care about addressing certain issues and leaves others inā€¦Ā See More >
                          Manager

                          12/20/2018

                          Riverbank
                          Thank you again for taking the time to let us know how we are doing. I am glad to read that the staff and the complex are spectacular. We'd like to think that every complaint is important to us and should be addressed equally and with the same level of care. If you feel that we have missed any complaints or not communicated clear and effective messages to the property please feel free to call me directly at 212-564-4200. We are always looking to improve on our service. I would love to take the time to meet with you and address your concern in person. Appreciatively, Rudy Gonzalez General Manager
                          Review Author Icon

                          Resident 575173

                          Verified Resident ā€¢ 2017 - 2018

                          11/25/2018

                          Great, no hassle, very communicative and accommodating. Friendly staff and very responsive maintenance and leasing staff. Location is the worst part but that??ā„¢s not even that bad. Great place to live, would recommend if commuting near Times Square. All spaces are well maintained and roomsā€¦Ā See More >
                            Manager

                            3/11/2019

                            Riverbank
                            Dear Resident, We really appreciate the positive review! We are definitely trying to be more communicative and transparent as we feel that is very important to us. Please continue to let us know how we are doing. Thank you, Bozzuto Management Riverbank Rudy Gonzalez, General Manager
                            Review Author Icon

                            Resident 575129

                            Verified Resident ā€¢ 2017 - 2018

                            11/25/2018

                            Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events. Great building. Love those events.ā€¦Ā See More >
                              Manager

                              11/26/2018

                              Riverbank
                              Thank you again for taking the time to let us know how we are doing and thank you for letting everyone know about how great our building is and what a wonderful community we have here at Riverbank. Hope to continue to host great events and provide excellent service to all of our residents. Thank you very much! Rudy Gonzalez General Manager
                              Review Author Icon

                              Resident 570717

                              Verified Resident ā€¢ 2008 - 2018

                              11/13/2018

                              It is a great property with a good price/quality balance. It is well maintain and it is very accomodating. The renovation made this building outstanding. The new entrance makes this building to stand out. Staff is friendly.

                                Manager

                                3/11/2019

                                Riverbank
                                Dear Resident, We are very proud to hear that our renovations have made the property outstanding. We are definitely proud of the new courtyard/ entrance as feel that we have created a welcoming, inviting entrance for all our residents to enjoy. We are very proud of our staff and glad to hear that you are too!. Thank you, Bozzuto Management Riverbank Rudy Gonzalez, General Manager
                                Review Author Icon

                                Resident 532511

                                Verified Resident ā€¢ 2016 - 2018

                                8/25/2018

                                The reception, package and maintenance staff are fantastic. They??ā„¢re one of the main reasons I like living here. The apartment is great too - good layout and balcony space. Management inconsistencies are hopefully a thing of the past now, along with the renovations. All I??ā„¢mā€¦Ā See More >
                                  Manager

                                  8/29/2018

                                  Riverbank
                                  Dear Resident, Thank you for your feedback, at Bozzuto we strive to provide excellent customer service to all our residents. We are glad to hear that our staff is fantastic, I will be happy to inform them that their service is recognized by our community. All renewal rents are carefully thought out before they are sent to our residents. If you have any concerns when you receive your renewal please don't hesitate to speak with a member of our management team. Thank you Rudy Gonzalez General Manager
                                  Review Author Icon

                                  Resident 528699

                                  Verified Resident ā€¢ 2018

                                  8/17/2018

                                  It is a beautiful property with entrances on both 42nd and 43rd streets. The amenities and aesthetic are gorgeous. The apartments are spacious and beautifully updated. Maintenance staff is very responsive. Cannot recommend enough. Living here is a total stress reduction and I am alwaysā€¦Ā See More >
                                    Manager

                                    9/19/2018

                                    Riverbank
                                    Thank you again for taking the time to let us know how we did. We hope to continue to provide excellent customer service and a positive living experience. Thank you, Rudy Gonzalez General Manager
                                    Review Author Icon

                                    Resident 528679

                                    Verified Resident ā€¢ 2017 - 2018

                                    8/17/2018

                                    I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on my renewal letter. I've been living here for 4.5 years, and now I am going to be priced out. Still waiting on myā€¦Ā See More >
                                      Manager

                                      8/27/2018

                                      Riverbank
                                      Dear Resident, Thank you for your feedback, we would like to thank you for making Riverbank your home for the past 4 years and hopefully we can come up with a possible solution to help you continue to call Riverbank home. Your renewal offer will be sent shortly. We would welcome the opportunity to speak with you in person to discuss any and all possible options for you. Best Regards, Rudy Gonzalez General Manager 212-564-4200
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2016 - 2018

                                      8/6/2018

                                      Riverbank is by far the worst building to live in. Leasing office is extremely incompetent and the amenities are sub par. You will always receive mixed messages from the leasing office and have to deal with their disorganization throughout your stay.

                                        Manager

                                        3/11/2019

                                        Riverbank
                                        Dear Resident, I am sorry that you feel the way, we feel strongly that your experience was a one off with one of our former employees and if you are still experiencing any issues to please come speak with me Rudy Gonzalez. Regards, Bozzuto Management Riverbank Rudy Gonzalez, General Manager
                                        Review Author Icon

                                        Resident 516119

                                        Verified Resident ā€¢ 2018

                                        7/20/2018

                                        Riverbank is wonderful. The staff is top-notch and immensely friendly. I feel extremely valued. All requests are taken care of almost immediately. Our unit, which was just renovated, is fantastic and very tasteful. The space we have, as well as the balcony with north facingā€¦Ā See More >
                                          Manager

                                          3/11/2019

                                          Riverbank
                                          Dear Resident, Thank you again for taking the time to let us know how we are doing! Very pleased to hear that Riverbank is wonderful! We appreciate the wonderful review. Balconies and Views!! Can't change that! It is a great feature in our almost all of our apartments. Please let continue to let us know so we can continue to build on our accomplishments at RIVERBANK! Regards, Bozzuto Management Riverbank Rudy Gonzalez, General Manager
                                          Review Author Icon

                                          Resident 504110

                                          Verified Resident ā€¢ 2017 - 2018

                                          6/23/2018

                                          Riverbank West has been a wonderful home and community for us over the last year. The apartment was newly renovated, which really elevated our experience as a whole. The leasing process was simple, and the staff is incredibly friendly. Despite a lot of construction goingā€¦Ā See More >
                                            Manager

                                            3/15/2019

                                            Riverbank
                                            Thank you again for taking the time to let us know how we did. Glad to hear that the process was simple and staff were friendly.Very happy to hear that you are happy to call Riverbank home and we hope that you can call it home for many years! Regards, Bozzuto Management Rudy Gonzalez General Manager
                                            Review Author Icon

                                            Resident 502618

                                            Verified Resident ā€¢ 2018

                                            6/20/2018

                                            The building is well maintained. And the staff at the concierge is very friendly. This is what I like most. I experience only once the maintenance request but it was not good. The problem is not solved.

                                              Manager

                                              3/15/2019

                                              Riverbank
                                              Thank yo for taking the time to let us know, we definitely try and keep the building well maintained. With regards to your maintenance request not being solved please call us at (212) 564-4200 so we can work towards a solution. Thank you and have a great day. Regards, Bozzuto Management Rudy Gonzalez General Manager
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2017 - 2018

                                              6/9/2018

                                              Don't believe the good reviews - they're fake. Here are a few things that have happened, just in the last few months. Building management (run by a company called Bozzutto) lies constantly about what they will deliver, and when. The building and grounds have beenā€¦Ā See More >
                                                Manager

                                                3/15/2019

                                                Riverbank
                                                Please reach out to us at (212) 564-4200. We would like to listen to your feedback to see how we can do better and turn your experience with around! Regards, Bozzuto Management Rudy Gonzalez General Manager
                                                Review Author Icon

                                                sam2018

                                                Resident ā€¢ 2018

                                                4/23/2018

                                                I just moved into a 1 bedroom. There are no blinds or curtain rods on the window! The management refuses to install blinds or have the building staff help me with installing curtain rods. The building is priced like a luxury building but the serviceā€¦Ā See More >
                                                  Manager

                                                  3/15/2019

                                                  Riverbank
                                                  Dear Sam, Thank you so much for taking the time to review us. We are disappointed to see your low star rating and would like to talk with you more about your experience with our community and team. Please give us a call at 212-564-4200 to discuss. Regards, Bozzuto Management Rudy Gonzalez General Manager
                                                  Review Author Icon

                                                  Resident 471220

                                                  Verified Resident ā€¢ 2018

                                                  4/3/2018

                                                  I believe most of the negative reviews about this apartment were written awhile ago. The current management team is very friendly and they care about the residents concerns. Many reviews complained about the construction but from living here for 2 months, I have never encounteredā€¦Ā See More >
                                                    Manager

                                                    3/15/2019

                                                    Riverbank
                                                    Dear Resident, We always strive to provide top quality service to every resident and guest and we are so thrilled to hear that the construction has not been an inconvenience. We strive to over communicate and be transparent with regards to the construction so no one is caught off guard. We hope that you can continue to provide us feedback so we can improve on the wonderful things that Bozzuto is doing at Riverbank! Regards, Bozzuto Management Rudy Gonzalez General Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Rent: $40. Size: Large,Medium,Small,Tiny. Restrictions: Please contact the Leasing Office for additional details on restricted breeds. The weight limit is 50 lbs. If more than one dog resides in the apartment home, it is a combination weight of 50 lbs.. Pet Limit: 2. Comments: Maximum of two pets per apartment home.
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                                                    • Cats Allowed
                                                      Rent: $40. Size: Medium,Small,Tiny. Pet Limit: 2. Comments: Maximum of two pets per apartment home.
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                                                    Other
                                                    • Bike Storage
                                                    • Concierge
                                                    • Conference Room
                                                    • Door Attendant
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gaming Area
                                                    • High-Speed Internet
                                                    • Housekeeping
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Outdoor Veranda Terrace and Grills
                                                    • Package Receiving Service
                                                    • Pet Wash Stations
                                                    • Pool
                                                    • Public Transportation
                                                    • Resident Lounge
                                                    • Sauna
                                                    • Shuttle
                                                    • Smoke Free
                                                    • Steam Room
                                                    • TV Lounge
                                                    • Wi-Fi Access
                                                    • Yoga Studio with Fitness on Demand
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                                                    Leasing

                                                    Newly renovated studio, one, two and three bedroom luxury apartment homes. Not only is the whole world at your door and out your window, but within your home. The things you covet most : serenity, amenities, service and beauty, along with the room to move, stretch and live in style. Are all here for you to enjoy, every day and night. Riverbank offers authentic satisfaction . A gracious home, in a supremely livable building, with the amenities you want and the services you need. Beside the Hudson. Beyond Satisfaction.
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                                                    Office Hours

                                                    • Sunday: 12:00 PM - 05:00 PM
                                                    • Monday - Tuesday: 09:00 AM - 06:00 PM
                                                    • Wednesday: 11:00 AM - 06:00 PM
                                                    • Thursday: 09:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 05:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bozzuto

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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Can you hear your neighbors?
                                                    Anonymous
                                                    Answered on: 06/09/2018
                                                    A:Ā Yes - the walls aren't very thick (although the floors and ceilings seem fine).

                                                    Frequently Asked

                                                    Bozzuto
                                                    Dogs Allowed
                                                    Rent: $40
                                                    Size: Large,Medium,Small,Tiny
                                                    Restrictions: Please contact the Leasing Office for additional details on restricted breeds. The weight limit is 50 lbs. If more than one dog resides in the apartment home, it is a combination weight of 50 lbs.
                                                    Pet Limit: 2
                                                    Comments: Maximum of two pets per apartment home.
                                                    Cats Allowed
                                                    Rent: $40
                                                    Size: Medium,Small,Tiny
                                                    Pet Limit: 2
                                                    Comments: Maximum of two pets per apartment home.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Riverbank

                                                    March 2024

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                                                    Riverbank is a 386 - 1,126 sq. ft. apartment in New York in zip code 10036. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $3,584 - $7,295. Nearby cities include Manhattan, Mount Morris, Queens, Long Island City, and West New York.

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