Riverbank West

Riverbank West is recommended by:
33.0%
Overall Rating
2.35 out 5
Parking:
2.67 of 5
Maintenance:
2.56 of 5
Construction: 2.71 of 5
Noise:
2.49 of 5
Grounds: 3.13 of 5
Safety: 3.29 of 5
Office Staff:
2.41 of 5

560 West 43rd Street
New York, NY 10036
212-564-4200
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Yo!

New Management Horrible

From: kindrenterguy
Date posted: 8/16/2007
Years at this apartment: 1999 - 2007
User Response is available. 1 response

 
New management horrible, been a tennant for approx 8 yrs.
long term tennant treated like bum off the streets, they constantly strip away the amenities.
Access to health club through building now closed
Bicycle parking now removed
luggage storage suddenly removed
valet/dry cleaning service changed radically
short term parking in driveway now given as long term parking for mantenance and employees
the hallways and carpets are constantly dirty and trash is left everywhere from
new tennants as the bar to rent here gets lower and lower (as the price rises)
once luxury style now turning to flop-house

Manager and subordinates do not show for Community activities that they insist tennants attend to meet the new staff.
Manager knows policy, not people.
Manager does not respect time or input from tennant, even after solicitation for it.
Manager does not know how to address situations uniquely or problem solve.
Manager is not accomodating for anything beyond policy.
Subordinates very confrontational and difficult of hearing.
Subordinates do not think to accomodate change

The concierge and valet and doormen are all exceptional.
The management is rude, and has no idea how to respect their tennants.
Not worth the headache.

Recommended: NO
Overall Rating
1 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 2 of 5
Safety: 3 of 5
Office Staff:
1 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 08/24/2007
This Yahoo Brian Sanchez (make sure you say it with a french accent like he does) needs to give in his resignation ASAP. This company is clueless.... Over heared the New Manager talking to one of the big bosses in Jersey saying this building was for the trailer park trash of NY. Real nice. Yeah they love their residents..... I'd take Marni and the old crew anytime. THey actually knew what they were doing atleast.
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