Riverbank West
560 West 43rd Street, New York, NY 10036
212-564-4200  WEBSITE save favorite
AVERAGE RATING
recommended by:
13%

overall rating:
2.4
2.7
2.7 Parking:
2.6
2.64 Maintenance:
2.8
2.75 Construction:
2.5
2.55 Noise:
3.1
3.13 Grounds:
3.3
3.29 Safety:
2.5
2.47 Office Staff:
< | >

It's incredible how bad the management is in this building!

From: -Anonymous-
Date posted: 3/17/2009
Years at this apartment: 1996 - 2009
User Response is available. 4 responses
 
I've lived in this building for many years and the management is as bad as ever! They keep 'losing my rent checks', but it's really a scam to charge me late fees. Also, they promised me, in writing, that I would get a rent concession for renewing my lease. But, now they refuse to apply the credit to my account. They even threatened to evict me if I didn't pay the full month's rent. Now, I have to file a complaint against them with the housing authority!
Do yourself a favor, DO NOT MOVE INTO THIS BUILDING!

Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 03/18/2009
I guess I'm not surprised to hear I'm not the only one having problems. I really think you should file a complaint. If enough complaints are filed against them, maybe they'll be forced to get their act together.
From: Anonymous Date: 03/20/2009
We don't want to file a complaint because we're afraid they'll really come down on us. It's bad enough as it is. If we complain and they know it's us - that will make our lives miserable.
From: Anonymous Date: 08/03/2009
I'm not surprised either. RB management is one of the worst I've seen. They all seem to be bad no matter where you live, but this one takes the cake. I wouldn't worry about filing a complaint. These people are freaking idiots in the management office - every single one of them. Mel Silvia is the worst one - she is so incompetent and should not have that job - and can I say the most fake phony person I've ever met. She's about as smart as a boston fern and I say that kindly.
From: Anonymous Date: 09/15/2009
agreed! they charge a 10% late fee which is absurd! I've heard of $50 late fee but 10% is ridiculous. Mel Silva and the rest of the team at Riverbank West are here to scam people so be careful!!! I would suggest to NOT move into this building at all.
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