560 West 43rd Street, New York, NY 10036
212-564-4200  WEBSITE save favorite
AVERAGE RATING
recommended by:
30%

overall rating:
2.4
2.7
2.71 Parking:
2.7
2.74 Maintenance:
2.8
2.8 Construction:
2.6
2.6 Noise:
3.1
3.13 Grounds:
3.3
3.28 Safety:
2.6
2.56 Office Staff:
< | >

I loved the building, but it really devolved last 2 years or so.

From: -Anonymous-
Date posted: 10/23/2009
Years at this apartment: 2009-01-01 - 2009-01-01
User Response is available. 3 responses
 

I lived at Riverbank west from 2002 until 2009. When ----- was there, she worked with me and found me an apt. on a lower floor for the same rate, even though this was a few years before the financial crisis we are in at this time.

This spring, I tried to work with the management; initially, they tried to raise my rent -- good luck with that one. People were moving out of the building on a daily basis. Then, when I gave my resignation letter, --- called me two days later and said, "Hey, we had a meeting, and we mulled it over( not her vocabulary, but allow me creative license,) and we decided that if we're giving new tenants these great deals, why not work with existing tenants? Wow, what a novel idea! Work with a generous, reliable tenant, who has had a good reputation in the building for 7 years! You're a genius!

I told her I wanted a 2 bedroom for close to $3,000, and she said that was impossible in this neighborhood,and that there was no way I could find anything lower than $4200; she then offered to lower my rent by two hundred dollars. Well, not only did I get an apartment twice the size on the same block;but, it's a corner apartment with two bedrooms and two bathrooms with views of the Hudson and downtown on a higher floor, and guess what -- it's $3,000 per month. The staff there is fantastic, and I actually really miss them. They were genuinely kind and warm, and they are what make the building. Other than that, there are far better deals in "the neighborhood."

Last updated: 10/23/2009


Recommended: NO
Overall Rating
2 out of 5
Parking:
3 of 5
Maintenance:
5 of 5
Construction: 3 of 5
Noise:
3 of 5
Grounds: 5 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: Anonymous Date: 10/25/2009
Like everyone says they don't give a crap about you sign the lease and the rent increases are horrible. rented a 1 bedroom for 2000 and after 5 years they wanted over 3000 for what they call a luxury building. by no means should it be categorized that way. it's simply just okay and the managment sucks since ----- left. went down hill from there. i'm sooooo happy i got out of there. there are so many nicer places around. don't know how the person above found a 2 bedroom for 3000, now that's a steal. furthermore, --- -----------------** who doesn't have a clue about dealing with people or running a building rental. don't know who she slept with to get that job. i've never dealt with such incompetence from any place i've rented from in my lifetime. do yourselves a favor and find a better deal elsewhere and save yourself the headaches.
From: Anonymous Date: 10/26/2009
First - I had a nightmare about this place last night which is why I checked back here. Now my review. I don't get what they're doing either. We also moved out after they wouldn't budge and we also found a much nicer place for a lot less money. They don't get it and that's why people are moving out. Unless they know something we don't-which I almost have to assume is the case because it's almost as though their trying to get rid of the people that live there
From: Anonymous Date: 01/15/2010
Yeah, I couldn't agree more with this set of posts. --- ----- is one of the most vial, dishonest individuals I've ever dealt with. She is as dumb and vapid as her ----------------- title would say. The staff is so amazing that it is such a shame that the people in the office ruin such a wonderful building. The reason why --- ----- has to do person motivation during the weekend to try to help people out is cause during the week she is such a horrible human being that she has to make up for it somehow. --- ----- pushed sweet --------, who used to work in the office ,out cause she didn't want to screw over the tenants of the building on renewals who had been CREDIT tenants. Talk about no understanding of the New York real estate market. --- ----- had told another tenant who I had spoken to that "she couldn't possibly keep 1,000 tenants straight" in the building. Uh, correct me if I'm wrong but that is what an Operations Managers job is....directly. I'd avoid this building, and --- ----- like the ------ that she is.
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