The Chelsea Apartments
#9,917 #38 #144

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The Chelsea Apartments

160 West 24th Street, New York, NY 10011
(66 Reviews)
$5,019 - $23,200/mo
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Floor Plans & Pricing

Studio

S3-R

Studio, 1 Bath | 523 sq. ft.

$5,541 - $11,969

1 Available Unit

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1 Bedroom

A8

1 Bed, 1 Bath | 560 sq. ft.

$5,019 - $9,345

1 Available Unit

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A7-R

1 Bed, 1 Bath | 549 sq. ft.

$5,159 - $8,758

1 Available Unit

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A3-R

1 Bed, 1 Bath | 535 sq. ft.

$5,214 - $9,625

1 Available Unit

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A1-R

1 Bed, 1 Bath | 517 sq. ft.

$5,304 - $8,998

1 Available Unit

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A12-R

1 Bed, 1 Bath | 577 sq. ft.

$5,604 - $10,394

1 Available Unit

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A22-B

1 Bed, 1 Bath | 713 sq. ft.

$5,616 - $11,619

1 Available Unit

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A19-R

1 Bed, 1 Bath | 672 sq. ft.

$6,181 - $12,734

1 Available Unit

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A23-R

1 Bed, 1 Bath | 715 sq. ft.

$6,296 - $15,342

1 Available Unit

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A18-R

1 Bed, 1 Bath | 663 sq. ft.

$6,576 - $12,162

1 Available Unit

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A16-R

1 Bed, 1 Bath | 657 sq. ft.

$6,681 - $16,677

1 Available Unit

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A27-R

1 Bed, 1 Bath | 773 sq. ft.

$7,226 - $13,328

1 Available Unit

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2 Bedrooms

B2-R

2 Beds, 2 Baths | 948 sq. ft.

$7,841 - $23,200

3 Available Units

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B3-R

2 Beds, 2 Baths | 1,010 sq. ft.

$8,381 - $19,358

1 Available Unit

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C+
C+

Renter Ratings

B-

Review Ratings

Noise

2.0

Grounds

3.0

Safety

3.0

Office Staff

3.5

Maintenance

3.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

2

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

183.5 days

View Community Timeline
View Community Timeline

The Chelsea Apartments Reviews

(66)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1133099

Verified Resident ā€¢ 2023

4/20/2023

I wish I had better things to say, but this building is terrible. Itā€™s so noisy I was unable to sleep or work (I wfh). If you care at all about quality of life at home, this is not the building for you.ā€¦Ā See More >
    Manager

    10/18/2023

    The Chelsea Apartments
    Hi Verified Resident 1133099, we regret to hear that you are displeased with your recent experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
    Review Author Icon

    Resident 1131680

    Verified Resident ā€¢ 2023

    4/15/2023

    Been here 1 month and overall great! Amenties are A+, staff is great and welcoming, and the area is overall extremely nice. We look forward to the weather improving and being able to use the terrace!

      Manager

      10/18/2023

      The Chelsea Apartments
      Verified Resident 1131680, thank you for your kind review; we are happy to pass along your comments to the team here at The Chelsea! We hope to be of service to you again in the future. Best wishes, The Chelsea
      Review Author Icon

      MohsinNYC

      Resident ā€¢ 2022 - 2023

      1/2/2023

      Wonderful staff

      The staff here are wonderful and responsive to our needs. The building is very friendly and homely. We just moved to the city and feel so lucky to have found this little community in the heart of Chelsea. Ally's warmth and energy reflect that ofā€¦Ā See More >
        Manager

        10/18/2023

        The Chelsea Apartments
        Hi Mohsinnyc, thank you so much for your positive comments about The Chelsea! We hope to be of service to you again in the future. Best wishes, The Chelsea
        Review Author Icon

        Resident 1083380

        Verified Resident ā€¢ 2021 - 2022

        11/9/2022

        the doormen are lovely especially thomas and kenny - they always talk to us on arrival and are super friendly and helpful gym is super nice and kept well clean laundry room was the best i've toured in the city

          Manager

          10/18/2023

          The Chelsea Apartments
          Hi Verified Resident 1083380, we are very happy to have provided you with such a positive experience!
          Review Author Icon

          Resident 1080859

          Verified Resident ā€¢ 2022

          11/2/2022

          My experience, while short, has been very satisfactory. I like the amenities and upkeep of everything in the building. All the staff is very communicative and friendly. I would definitely recommend the building to future possible tenants.

            Manager

            10/18/2023

            The Chelsea Apartments
            Thank you again for taking the time to let us know how we did. We hope you have a great day!
            Review Author Icon

            Resident 1065119

            Verified Resident ā€¢ 2022

            9/11/2022

            The staff at The Chelsea really made leasing and move-in a delightful surprise. Ally, the leasing agent, helped me from initial contact and still is very helpful two weeks in. I highly recommend this building.

              Manager

              9/14/2022

              The Chelsea Apartments
              Hello! Thank you for taking the time to leave a positive review. We are so happy to hear you have had a positive experience with Ally and that your move in has been a great experience. Please reach out if you have any questions directly to our office at thechelsea@greystar.com at 212.627.8377. Sincerely, The Chelsea Management Team
              Review Author Icon

              Resident 1042599

              Verified Resident ā€¢ 2019 - 2022

              7/7/2022

              The staff is really the highlight of this building. Between the super and doormen, they make living here stress free! Theyā€™re reliable, efficient, friendly and professional. Best of any building Iā€™ve lived in across NYC!ā€¦Ā See More >
                Manager

                3/10/2023

                The Chelsea Apartments
                Hello! Thank you so much for taking the time to leave such a positive review. We are so happy to hear you are having a positive experience with our wonderful staff! We pride ourselves on being able to offer the best in the neighborhood. Please reach out to our office if you have any further question s at thechelsea@greystar.com or 212.627.8377. Sincerely, The Chelsea Management Team
                Review Author Icon

                Resident 986909

                Verified Resident ā€¢ 2021

                1/7/2022

                I have greatly enjoyed my time at the Chelsea so far. The building and apartments are beautiful, the staff is elite, and there is nothing that I view as needing improvement within the building or staff.

                  Manager

                  1/8/2022

                  The Chelsea Apartments
                  Hello! Thank you so much for taking the time to leave a review of our community. We appreciate your thoughtful response and kind words. We are happy to hear you have had a positive experience with our staff. Please reach out if you have any other questions or comments directly at thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                  Review Author Icon

                  Resident 976519

                  Verified Resident ā€¢ 2021

                  11/29/2021

                  Very happy with my unit, the building, and its location. Amenities including 2 rooftops, 2-story office space, movie room and gym are wonderful. Staff and overall community is very friendly. Built in 1989, with several recently renovations. Very well maintained.

                    Manager

                    11/30/2021

                    The Chelsea Apartments
                    Hello, Thank you so much for taking the time to leave a positive review of our community. We are so happy to hear you are having a positive experience in your apartment and that you are enjoying the amenities! Please let us know if there is anything else we can do for you to ensure you are satisfied by reaching out to thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                    Review Author Icon

                    Resident 975456

                    Verified Resident ā€¢ 2020 - 2021

                    11/24/2021

                    Very positive experience and great location. I love my fellow residents and the building is very dog friendly. My only concern is being priced out with large rent increases each year. There seems to be recent high turn over.

                      Manager

                      11/27/2021

                      The Chelsea Apartments
                      Hello! Thank you so much for taking the time to leave a review of our community. We are pleased to hear that you are having a positive experience! Our renewal process is based on market trends, but we are happy to answer any questions or concerns you may have about your apartment at thechelsea@greystar.com. We look forward to hearing from you! Sincerely, The Chelsea Management Team
                      Review Author Icon

                      Resident 970918

                      Verified Resident ā€¢ 2021

                      11/13/2021

                      The Chelsea goes above and beyond to make you feel at home! I love the service and the quality of amenities are unbeatable. My move in was so seamless and the leasing department helped me understand the building even 3,000 miles away!

                        Manager

                        11/16/2021

                        The Chelsea Apartments
                        Hello! Thank you so much for taking the time to leave a positive review. We know moving is never easy, especially across the country. We are so happy to hear our team made it a positive experience for you and that you are feeling right at home. Please reach out if you have any other questions or comments directly to our office at thechelsea@greystar.com or 212.627.8377. Sincerely, The Chelsea Management Team
                        Review Author Icon

                        Resident 959232

                        Verified Resident ā€¢ 2021

                        10/8/2021

                        All the residents and staff have been so friendly and helpful. I love that the building is very dog friendly and the amenities are also amazing. The staff keeps the building incredibly clean and in great shape.

                          Manager

                          10/13/2021

                          The Chelsea Apartments
                          Hello! Thank you for taking the time to leave a review! We are happy to hear you have had a positive experience in our community. We love our furry friends at The Chelsea. If you have any other questions or comments, please reach out directly to thechelsea@greystar.com! Sincerely, The Chelsea Management Team
                          Review Author Icon

                          Resident 922250

                          Verified Resident ā€¢ 2021

                          6/29/2021

                          Very nice apartment and great doormen. Convenience / access to grocery stores and subway is unbeatable. Feels like the building is growing into itself though. Elevators are a bit on the slow side but its nothing unmanageable.

                            Manager

                            7/8/2021

                            The Chelsea Apartments
                            Hi there, We are delighted to hear you are happy with your home at The Chelsea. Please don't hesitate to reach out to us if there's anything more we can do!
                            Review Author Icon

                            Resident 905598

                            Verified Resident ā€¢ 2021

                            5/18/2021

                            Staff is outstanding! A special thank you to Tim for being so attentive during move in! And a HUGE SHOUT OUT to Azad who runs the maintenance team so efficiently and effectively! On top of it all he is warm, personable and trustworthy. He isā€¦Ā See More >
                              Manager

                              5/19/2021

                              The Chelsea Apartments
                              Hello, Thank you so much for taking the time to leave such a lovely review of our staff. We appreciate the kind words and sentiments and will definitely pass this along to our team members, Azad and Tim! We are so happy to hear you had a great move in. Please reach out if you have any other questions or comments to thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                              Review Author Icon

                              Resident 899090

                              Verified Resident ā€¢ 2021

                              5/2/2021

                              Beautiful building, great views and great location. Love the updated apartments and W/D in unit. The rooftop and amenities are also very nice. People who live in the building are also very friendly, which is rare in NYC.

                                Manager

                                5/4/2021

                                The Chelsea Apartments
                                Hello, Thank you so much for taking the time to leave a positive review of our community. We are so happy you are enjoying the building and it's amenities, but also your lovely neighbors. Please feel free to reach out if you have any questions at thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                                Review Author Icon

                                Resident 895541

                                Verified Resident ā€¢ 2021

                                4/20/2021

                                The street noise is crazy but I guess it's not something the building can do about it. I wish they were double windows or something. Also, the water is sometimes rusty brown which is scary considering that I'm drinking it. There are some elevator challenges butā€¦Ā See More >
                                  Manager

                                  4/21/2021

                                  The Chelsea Apartments
                                  Hello, Thank you for taking the time to leave a review of our community. We appreciate the thoughtful feedback and are happy to address these concerns. We do offer CitiQuiet windows in our renovated apartment homes and would be happy to set up a time to show you these options. Additionally, the brown water you may be experiencing is a result of sediment in the pipes. Please reach out to our leasing office at thechelsea@greystar.com and we can have our Service Manager take a look! We are happy to hear you have had a great experience with our staff. We look forward to hearing from you! Sincerely, The Chelsea Management Team
                                  Review Author Icon

                                  Resident 893730

                                  Verified Resident ā€¢ 2021

                                  4/15/2021

                                  Service and staff are excellent. Everyone is incredibly friendly and helpful. I really appreciate how easy the management team and staff made finding an apartment and moving in. So far, everything has exceeded expectations

                                    Manager

                                    4/21/2021

                                    The Chelsea Apartments
                                    Hello! Thank you so much for taking the time to leave a positive review of our community and staff. We are so happy to hear about your positive experience and that we have exceeded your expectations. Should anything arise, please feel free to reach out to our leasing office directly at thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                                    Review Author Icon

                                    Resident 893383

                                    Verified Resident ā€¢ 2021

                                    4/14/2021

                                    From viewing apartments, to signing the lease, moving in and adjusting to a new building, the management, concierge and maintenance staff has been incredible. I've lived in NYC for over 5 years in 4 different apartments and this is by far the best experience. Asā€¦Ā See More >
                                      Manager

                                      4/14/2021

                                      The Chelsea Apartments
                                      Hello! Thank you so much for taking the time to leave a positive review on our community and team. We will make sure to relay the positive feedback and that you have had such a positive experience! If you have any other concerns or questions, please feel free to reach out to thechelsea@greystar.com. Sincerely, The Chelsea Management
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2019 - 2021

                                      4/10/2021

                                      Management is horrible - this building is not worth the money. Everyone we know in the building is moving out over the next year. The leasing office is atrocious, (you wouldnā€™t believe how hard it was to get them to respond to emails and callā€¦Ā See More >
                                        Manager

                                        4/14/2021

                                        The Chelsea Apartments
                                        Hello, Thank you for providing feedback on our community and staff. We sincerely apologize for not meeting our goal of complete satisfaction for all of our residents. We would be happy to address and resolve any outstanding concerns you have if you reach out to thechelsea@greystar.com or call us directly at 212.627.8377. We want to ensure you have a better experience while living in our community! We look forward to hearing from you. Sincerely, The Chelsea Management Team
                                        Review Author Icon

                                        Resident 876215

                                        Verified Resident ā€¢ 2020

                                        2/26/2021

                                        It has been good, but the elevators and lack of ventilation in apartments are a problem. The building is well located, but there is zero community. There are virtually no get togethers or anything. The building feels dated on the inside in locations.

                                          Manager

                                          2/26/2021

                                          The Chelsea Apartments
                                          Hello! We are so sorry to hear that we have not met your expectations as a resident in the building. We are current working on a re-modification of our elevators which will help to improve them overall! Additionally, we are trying to do as many virtual events as possible due to Covid-19. We are hopeful when things begin to return to normal, we will be able to restore in person resident events to help build a stronger community in our building. Please reach out if you have any further questions or concerns! Sincerely, The Chelsea Management Team
                                          Review Author Icon

                                          Resident 855481

                                          Verified Resident ā€¢ 2020

                                          12/20/2020

                                          Its been so far, so good! Especially, everyone working here is so friendly and professional! I really appreciate their help. Also, this building is always clean and I feel safe. I would definitely recommend this apartment to our friends!

                                            Manager

                                            12/23/2020

                                            The Chelsea Apartments
                                            Hello, Thank you so much for taking the time to leave a positive review. We are so happy you are having a positive experience here with your apartment and our staff! Additionally, we are so happy to happy to hear that you feel the building is always clean and safe and would recommend the community to your friends. If you have any questions or further comments, please reach out to our leasing office at thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                                            Review Author Icon

                                            Resident 854469

                                            Verified Resident ā€¢ 2020

                                            12/16/2020

                                            Since the day we moved in, the staff at the Chelsea have made our lives easy. Tom and Jeremy (the doormen) are great. The maintenance team addresses all concerns promptly. The leasing office answers all questions.

                                              Manager

                                              12/22/2020

                                              The Chelsea Apartments
                                              Hello, Thank you for taking the time to leave a positive review! We are so happy to hear you have had a positive experience since moving in. Our entire time is happy to help in anyway we can. If you have any questions or concerns around noise at the community, please feel free to reach out to thechelsea@greystar.com and we will do our best to address it! Sincerely, The Chelsea Management Team
                                              Review Author Icon

                                              Resident 853350

                                              Verified Resident ā€¢ 2020

                                              12/15/2020

                                              I have only been a member of the community for a couple of weeks. The staff is polite and helpful. The noise coming from other apartments is louder than I expected, but no significant issues. Overall, a positive experience.

                                                Manager

                                                12/22/2020

                                                The Chelsea Apartments
                                                Hello, Thank you for taking the time to leave a review! We are so happy to hear you have had a positive experience with our staff since moving in. If you have any questions or concerns around noise at the community, please feel free to reach out to thechelsea@greystar.com and we will do our best to address it! Sincerely, The Chelsea Management Team
                                                Review Author Icon

                                                Resident 848230

                                                Verified Resident ā€¢ 2020

                                                11/30/2020

                                                Great building with excellent management. The Chelsea is my favorite building in NYC. The location is also ideal, right next to the 1 Train and across the street from Whole Foods. I would highly recommend living here!

                                                  Manager

                                                  12/22/2020

                                                  The Chelsea Apartments
                                                  Hello, Thank you so much for leaving a positive review. We truly appreciate you taking the time out of your schedule to leave such kinds works on our management team and the building itself. Please let us know if there is anything else we can do for you to make your living experience the best possible! You can reach us directly at thechelsea@greystar.com. Sincerely, The Chelsea Management Team
                                                  Review Author Icon

                                                  Resident 839390

                                                  Verified Resident ā€¢ 2020

                                                  11/3/2020

                                                  Love the building and love Greystar. Got a newly refurbished apartment and its fantastic and nice and clean. The staff and front desk are very friendly and always quick and willing to help with anything you need. 5*

                                                    Manager

                                                    11/11/2020

                                                    The Chelsea Apartments
                                                    Hello, Thank you so much for taking the time to leave us a review. We truly appreciate it and that you are enjoying your renovated apartment! Please reach out if you have any other questions or concerns to thechelsea@greystar.com. Sincerely, The Chelsea Management

                                                    Features & Amenities

                                                    Laundry
                                                    • 24-Hour Laundry Facility
                                                    Parking
                                                    • Temporary Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Animal type not listed Allowed
                                                    Other
                                                    • 24-Hour Door Attendant/Concierge
                                                    • 24-Hour Fitness Center with Yoga Room, Spin Studio and Pilates Machine
                                                    • 24-Hour Pet Salon for Cats and Dogs
                                                    • Balcony
                                                    • Classic Apartment Homes
                                                    • Coffee Bar
                                                    • Conference Room
                                                    • Event Space
                                                    • Furnished
                                                    • Garden Terrace with Lounge Chairs
                                                    • Hardwood Flooring
                                                    • Hotel Style Lobby
                                                    • In-house Management Office
                                                    • Live-in Superintendent
                                                    • Premium Apartment Homes
                                                    • Resident Study Lounge with Workstations, TV and Wi-Fi
                                                    • Storage Space
                                                    • TV Lounge
                                                    • Terrace with Grilling Stations
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                                                    Leasing

                                                    The Chelsea is a boutique-style residence offering condominium-quality apartments and hotel-inspired services and amenities in the heart of Chelsea. Enjoy premium amenities including terraces, a study lounge, a pet salon, and a state-of-the-art fitness center. All this while being just moments away from some of the best restaurants and cultural attractions the city has to offer.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 11:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 66 number of votes by renters, The Chelsea Apartments is currently rated 4.2 out of 5 stars.
                                                    The Chelsea Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    The Chelsea Apartments is rated 3/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                                                    The Chelsea Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Chelsea Apartments is rated 3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    The Chelsea Apartments is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    The Chelsea Apartments is rated 3.5/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 183.5 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Pet Limit: 2
                                                    Animal type not listed Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    March 2024

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                                                    The Chelsea Apartments is a 517 - 1,010 sq. ft. apartment in New York in zip code 10011. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $5,019 - $23,200. Nearby cities include Manhattan, Mount Morris, Queens, Long Island City, and West New York.

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