The Helena

601 W. 57th Street, New York, NY 10019
212-262-6500  save favorite
AVERAGE RATING
recommended by:
52%

overall rating:
3.2
3.4
3.37 Parking:
3.5
3.47 Maintenance:
3.2
3.21 Construction:
2.8
2.79 Noise:
3.4
3.42 Grounds:
3.2
3.21 Safety:
3.0
3.0 Office Staff:
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Unprofessional management, not worth your money

From: -Anonymous-
Date posted: 9/15/2009
Years at this apartment: 2008 - 2009
User Response is available. 1 response
 

The management/leasing office & resident services staff is very unprofessional.

They treat you like they are doing a big favor by even talking to you.

Was not worth the money and I so regretted moving into The Helena.

I was a former tenant and vacated the apartment long time back.

I am still waiting to get my security deposit back.

After a string of excuses, they started hanging up if you call about it.

I am so frustrated that I am thinking of complaining to the Attorney General's office about the security deposit.


http://www.oag.state.ny.us/bureaus/real_estate_finance/pdfs/rent_security.pdf


Recommended: NO
Overall Rating
3 out of 5
Parking:
3 of 5
Maintenance:
3 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 3 of 5
Safety: 3 of 5
Office Staff:
3 of 5
I'm the author!
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User Responses

From: Anonymous Date: 01/23/2010
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