West River House

From: -Anonymous- Date posted: 3/21/2007 Years at this apartment: 2004 - 2007 1 response   Building in decent condition in convenient location. Staff mostly indifferent. Management has no recognizable concept of tenant service and is cheap cheap cheap. No concierge so building personnel have to announce visitors/deliveries. Result is they are often too distracted to open the door. Packages stored in back so after hours you need building personnel to vacate the lobby but they have to man the lobby...it gets complicated and very frustrating. Staff know it's a joke - they'll laugh along with you. The catch is you're paying through the nose for uneven, often substandard services (slow elevators; loud a/c units; no building storage). It comes down to a good location and management who can't be bothered. Leasing department is a complete joke. Don't ever expect assistance or anything useful from them. But then why should they (or for that matter building personnel) provide service if management itself could not care less' At these prices you can do much better elsewhere in the area!

Recommended: NO Overall Rating

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