The women who work in the office are the absolute rudest people in the world. I went in to rent and they had me sitting in the waiting room for half an hour. When I questioned waiting, the manager told me "we're allowed to take bathroom breaks- so you have to wait??. During my long waiting time, I had the chance to overhear phone conversations. The receptionist refused to help someone on the phone who requested to change an appointment, stating that once appointments are set they can??t change the schedule and that the residents would just have to rearrange their schedule in order to come in. What ever happened to the customer is always right'''' These women need a reminder that the residents living there and paying rent is what pays their salary- so they should really appreciate the residents!!!!!!

User Responses
From: still_looking1263	Date: 09/20/2006
I have been in this situation with a friend who has an apartment there. She did not have to wait for the bathroom..she had to wait until this russian lady finished talking about her upcoming appt with another person in the office. Then when asked for tokens the way they talked to my friend was so unfriendly. It was like "you interrupted my conversation to ask for tokens?" She also got this russion speaking women on the phone one day to ask about a service call with hot water. She was given this strong attitude like she could not be bothered. This really makes it hard to want to live here. Ya...the rent is ok since it includes electric...but is it worth it when you need something from them and after you sign a lease they treat you like this? I dont think so. My friend has dealt with many issues with the management team that she has given up on because of the stress.

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