Penbrooke Meadows
351 Penbrooke Drive,
Penfield,
NY
14526
585-377-6200 save favorite
585-377-6200 save favorite
AVERAGE RATING
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Shoddy construction and rude staff
From: -Anonymous-Date posted: 8/29/2008
Years at this apartment: 2004 - 2007
Absolutely horrible, I'm so happy to be free from this place. The maintenance staff is a complete joke, we had water from a broken pipe dripping from our living room ceiling but they didn't come to fix it until part of the ceiling fell down. Then they didn't even fix the pipe, they just patched the hole. So of course it continued to leak and we had to continue to call them. The maintenance people have keys to every apartment, which of course they need, but they NEVER knocked before coming in even after we asked them several times to knock first. Our electricity often didn't work, and sparks would come out of the sockets that did work when we tried to plug appliances in.
The last straw came one day when my car was missing. At first the office staff denied knowing what had happened to it, then admitted that it had been towed because they claimed they didn't know who it belonged to. I had lived there for two years, and registered my vehicle with the office when I moved in. I had to pay around $130 to get my car from the towing company and never even received an apology from the office.
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