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Imperial Manor Apartments

1773 Stone Road, Rochester, NY 14615
44%
29
Reviews
44%
% Recommended
64%
City Average
05/06/14
Resident

PLEASE STAY AWAY!!! I HAVE NOT HAD MANY ISSUES AND WAS FAIRLY SATISFIED UNTIL I FOUND A BEDBUG ON MY WALL. i JUST WENT THE WORST EXPERIENCE WITH THE LEASING OFFICE AND THEM LYING ABOUT WHAT THEY CAN AND WILL DO.… Full Review ▶

11/19/13
Resident

Hey guys, i currently live here and i have mixed feelings...they seem to be treating me alright. The trick to not having your stuff messed with (as i saw in a comment) is to own a few large snakes, only one… Full Review ▶

02/20/13
Resident

STAY AWAY! Yes the rent is cheap but this place is not worth it. I don't even know where to start about how bad this place is. I rated everything 1-2 stars for my reasons stated below..... Parking, is poorly designed.… Full Review ▶

02/18/13
Resident

I would not recommend this apartment complex. When I signed my lease, the manager neglected to mention that the apartment complex is bank owned. As such, they cannot replace the constantly broken washer and dryer (I mark no laundry facilities due… Full Review ▶

09/17/12
Resident

This place is horrendous. the hallways are disgusting i think the cleaning lady came 3 times the whole year i lived here and she only vaccumed never once cleaned the dead bugs or dirt off the wall. there were spiders all… Full Review ▶

07/12/12
Resident

I have been living here for 10 months and the dryer has broke almost every month they keep repairing it instead of replacing it, the worst part is you don't find out its broken til you put your money in. I… Full Review ▶

01/16/12
Resident

I have been here for 2 years and will sign another renewal in just 3 months. Since its winter I will tell you that their snow plowing is the best they come all the time and I never have a problem… Full Review ▶

01/15/12
Resident

The management and staff have been very pleasant. The tenants are very polite. Everyone seems to respect each others space and privacy. There was one instance a while back regarding a somewhat noisy tenant. However, once I notified the management staff,… Full Review ▶

10/23/11
Resident

I have been living here for 3 years and I read comments all the time. Some say its the office staff or manager responding to comments. Managers can't respond, this is only for residents! There can be said good and bad… Full Review ▶

09/30/11
Resident

i LOVVVVVVVEEE Imperial Manor! At first I was a little skeptical about the place because of the bad reviews. I have been living here for a little bit over a month. Nice neighbors, apartments and close to all your needs. I… Full Review ▶

08/04/11
Resident

Ok, let me start by saying that I NEVER writes reviews. But, I was very satisfied with the service I've received at Imperial Manor that I felt it was important to share with others. I just started renting at Imperial Manor.… Full Review ▶

02/28/11
Prospective Resident

I am very interested in renting from Imperial Manor and would like to know if the apartments are in the same shape as past reviews state. Are they safe to live in? I don't care about bugs and such... I don't… Full Review ▶

12/28/10
Resident

THIS PLACE IS HORRIFICE TO RENT..THEY OFFICE STAFF IS LIARS THEY DONT FIX ANYTHING AND THE HALLWAYS LOOK LIKE CRAP..PLEASE DONT RENT THIS PLACE IS ISNT WHAT IT SEEMS..------ IS THE OFFICE MANAGER (-----------------------)!! SHE IS A LIAR AND THE WORST… Full Review ▶

09/14/10
Resident

Walking into the enclosed space to get into the actual apartment hallway in summertime is an absolte nightmare!! BUGS EVERYWHERE...moths, spiders on steriods, all you can think of, and its because the doors do not close all the way,and let all… Full Review ▶

02/15/10
Resident

PLEASE!!!, Do not let the old reviews sway you. Kick out the old....bring in the new!!! I have lived here for the past 7 years and have lived on both sides of the complex(Stone Road). I must admit, the former owners… Full Review ▶

10/23/09
Resident

We first rented an apartment in 2003. That was on the west side of Stone Rd, a one-bedroom that we left because the upstairs neighbor had a live-in boyfriend that was a complete a**hole. Otherwise we had very few complaints during… Full Review ▶

12/05/08
Resident

I have been calling speaking to JILL for months now. The cleansliness of Imperial Manor is a joke!!!! They have the worst maintenance crew I have ever seen. Jill is very rude and per say I taped our conversation so that… Full Review ▶

06/18/08
Resident

Wow, where do I start? I have lived here for bit over a year and I can not believe how much worse it has become. I have so many complaints that instead of writing a story I will make it easier… Full Review ▶

02/22/07
Resident

Imperial is wonderful, on site staff owner is hands on, they keep the place quiet, safe and are always doing nice things for us tenants, the people who complained about the kids are probably the kids who were always causing trouble… Full Review ▶

01/30/07
Resident

Imperial Has always treated me well and I have been here 12 years. Jason has always been attentive and has always kept his word with me. As far as these negative reviews---the children who lived here were absolute criminals who Jason… Full Review ▶

12/08/06
Resident

I have three young boys who are very active and, I agree, there really isn't anywhere for them to play! How funny that the previous poster is being harassed about her child playing when my neighbors were off the wall with… Full Review ▶

12/07/06
Resident

We originally moved here when a very nice gentleman named Jason (not the owner Jason) worked here. He was a very freindly man who genuinely cared about the tenants. The grounds were always maintained, the snow was removed, and the grass… Full Review ▶

08/17/06
Resident

I have Lived At Imperial for 2 Years And Iam very happy here. Vey Nice staff, and love the new owners . Thank you Imperial Manor Full Review ▶

05/27/06
Resident

they have some good deals going on right now. i just moved in with a friend of mine and we like it there. BTW the people working in the office are really nice and help you out. They are always hanging… Full Review ▶

04/10/06
Resident

Can never get a hold of anyone in that office other than the message taker. Problems everywhere. I do not recommend. Full Review ▶

11/28/05
Resident

thanks for the memories Imperial Manor, after 17 YEARS WE FINALLY BOUGHT A HOUSE, WE LOVED IT AND YOU WERE GREAT Full Review ▶

11/18/05
Resident

We lived there for 2 years. Was a great experience. Great staff, friendly neighbors. Only left cause we wanted to get a dog. Full Review ▶

11/15/05
Resident

Management is corrupt. Place smells like feces. Horrid place. Do not live here. Full Review ▶

10/11/05
Resident

Great Staff, very accomodating, excellent service very happy at Imperial Manor Full Review ▶

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