Long Pond Shores Townhouses & Apartments
700 Pond View Hts, Rochester, NY 14612
585-225-3490  save favorite
AVERAGE RATING
recommended by:
47%

overall rating:
3.0
3.4
3.42 Parking:
3.1
3.12 Maintenance:
2.5
2.54 Construction:
3.2
3.25 Noise:
3.3
3.29 Grounds:
3.3
3.29 Safety:
3.1
3.08 Office Staff:
< | >

New Management is a blessing

From: -Anonymous-
Date posted: 9/6/2008
Years at this apartment: 2008 - 2008
User Response is available. 2 responses
 
We have lived here for over 12 years. We were a little nervous with the new company take over, but now we see how things are supposed to be done. They have stuck to there word on making this a better community for its residents. They actually respond to request and repairs. They fix the problem not just bandage it. The new pool was worth the wait, my kids can actually walk on the deck with tripping on cracks. The office staff is friendly but very professinal and consistant. Maintenace takes the time needed (which sometimes is alot of time fixing the old companies poor workmanship).Issuses that we have asked to be addressed for years are now finally getting taken care of. These people really do care about the community and the people who live here. I would diffinately recommed this place to everyone! And we can finally get a dog!

Recommended: YES
Overall Rating
5 out of 5
Parking:
5 of 5
Maintenance:
5 of 5
Construction: 4 of 5
Noise:
5 of 5
Grounds: 5 of 5
Safety: 5 of 5
Office Staff:
5 of 5
I'm the author!
Lived here?


User Responses

From: quork Date: 12/08/2008
Did you get your new windows as promised? How about the new door? Do you own a cat? If so, did you pay the new, $250 pet deposit and the $25/month pet rent? Do you like your new neighbors? Looks like this is the new complex of choice for the Social Services Department. Did you mention that they didn't open the pool until late September? Did you forget to mention the extremely rude personnel?
From: Betty2286 Date: 12/09/2008
I did recieve my new windows, they are wonderful! Most of the place is complete now. I do own a cat and yes I did pay the deposit, I did shop around to see if it was normal and most places do charge the fee. I have had the same neighbors for a while and we are all pretty happy so far. Social Services are no longer accepted by the new management that was an old management rule these guys have standards. the pool did open late but that was because of years of negelct by prior owners and what a beautiful change. I think maybe people should do some research into the company before they decide that they are bad. They have a great reputation and are only trying to make this a more desirable place to live.
Your thoughts? Post a response to this review.
Display my response: with my username anonymously
Responses appear below reviews and one response per user is permitted.
   Free estimates on moving trucks      Find apartment share/roommates
What's New On OH MY APARTMENT

   How to Make Your Rental Application Stand Out - Dec 20
   How to Choose Decorations for Living Room Spaces - Dec 20
   Innovative Wall Decorating Ideas - Dec 20
   How to Adapt Home Decoration Tips for Apartment Units - Dec 20
   Lease Termination and the Proper Steps to Take - Dec 20
   10 Things Smart Renters Know About Apartment Hunting
   How to Break Your Lease Legally



Up to: Long Pond Shores Townhouses & Apartments
          Rochester apartments

Disclaimer: No attempt has been made to verify or assure the accuracy of the claims made by the author of this opinion or responses. You must judge the truthfulness of any review and accept responsibility for your use of this information.

tracking gif