Clarendon Heights
#19,249 #6 #348

What is epIQ?

Clarendon Heights

508 Ivy Ridge Road, Syracuse, NY 13210
(132 Reviews)
$1,058 - $1,300/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 1.5 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

4.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Clarendon Heights Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Lon_W

Resident 2022 - 2024

1/7/2024

Absolutely horrible.

We moved in April of 2022. In our first apartment we had to completely clean when we moved in because the maintenance people are too busy putting bandaids all over the property. The neighbors above were very loud. Walking in heels, having parties, playing loud… See More >
    Review Author Icon

    anonymous

    Resident 2020 - 2021

    2/24/2021

    I currently live here, this is the loudest complex I could have imagined. I live under 15-20 people, in a 2 bedroom apartment and it doesn’t matter how much noise they make because there is no actual solution for the issue. You will be told… See More >
      Review Author Icon

      anonymous

      Resident 2019 - 2020

      6/1/2020

      PLEASE TAKE MY ADVICE! This place is great, but don't forget one thing - noise. If you are moving in here, ask the staff to give you a full, honest review of the apartment you are moving into (especially for noise!). Also, ask them to… See More >
        Review Author Icon

        Erin_L

        Resident 2016 - 2018

        2/4/2018

        I'm a graduate student at SU, and the summer before I started my program, I only looked at Clarendon Heights apartments due to it's proximity to my department. I'm so glad I did! The property manager at the time, Amanda, was pleasant, helpful and accommodating.… See More >
          Manager

          2/9/2018

          Clarendon Heights
          Dear Erin, Thank you for taking the time to express your thoughts about Clarendon Heights Apartment Homes. We pride ourselves with ensuring all residents are taken care of. If there are any suggestions or additional thoughts that you would like to share with us, feel free to contact us in the leasing office at your convenience. Sincerely, A. Edwards
          Review Author Icon

          wangjue9489

          Resident 2018

          1/31/2018

          This is a very nice apartment, and my apartment has a separate washer and dryer. Home facilities are also good, there is no damage problem. Rent office staff are very warm, usually the courier will be sent to the office and notify the residents to… See More >
            Manager

            2/9/2018

            Clarendon Heights
            Dear Resident, We appreciate you taking the time to share your thoughts about Clarendon Heights Apartment Homes. If there is anything that we can do for you to enhance your living experience at Clarendon Heights, feel free to contact us in the leasing office at your convenience. Regards, A. Edwards
            Review Author Icon

            Syrgrad2018

            Resident 2017 - 2018

            1/28/2018

            I feel so lucky to have found Clarendon Heights. I signed a lease before ever coming to Syracuse and therefore didn't get to see the community beforehand - and it was even better than I could've hoped for. The community is quiet and very safe,… See More >
              Manager

              2/9/2018

              Clarendon Heights
              Dear Resident, Thank you for the feedback concerning your moving experience at Clarendon Heights Apartment Homes. We are please to know that you are happy with your apartment home and the community. We look forward to continuing to serve you during your tenancy here. Best regards, A. Edwards
              Review Author Icon

              marlenewong21

              Resident 2013 - 2018

              1/24/2018

              The only negative to this place is they allow tenants to smoke inside their apartments. So the smell travels to other apartments in the building, which is very unfortunate. They accept packages for their residents, which is nice.

                Review Author Icon

                B-P

                Resident 2017 - 2018

                1/24/2018

                I am so glad I moved into this apartment complex. My last place was horrible but the staff at Clarendon were so helpful through the entire process. They made everything very clear and easy. The complex is beautiful and my apartment was well kept when… See More >
                  Review Author Icon

                  Trishna_T

                  Resident 2017 - 2018

                  1/24/2018

                  I moved in during the winter of Jan 2017. The apartment has been a warm place since then. Management, gym, pool, other facilities have all been well-maintained. Concerns were met with and cleared immediately. A safe place to be in and a cozy nest to… See More >
                    Review Author Icon

                    Laura Anne_H

                    Resident 2017

                    12/19/2017

                    My husband and I have lived at Clarendon since 2015 and every little problem we've had has been solved quickly by the maintenance team. The staff in the office are friendly and available. Decent rent and good service!… See More >
                      Manager

                      12/22/2017

                      Clarendon Heights
                      Thank you so much for taking the time to share your experience with us! We are thrilled to hear that our maintenance and management staff have been able to make your time at Clarendon Heights enjoyable. If there is anything we can do to improve your experience don't hesitate to reach out to us. Thank you again and Happy Holidays!
                      Review Author Icon

                      Felicia.W.

                      Resident 2017 - 2018

                      1/24/2018

                      I love this community because they are very warm and welcoming.The property manager is absolutely incredible,and understanding.The rent is extremely reasonable and the gym and pool is included.If your looking for an amazing apt with respectable tenants.Apply now!!! :) You won't be disappointed.… See More >
                        Review Author Icon

                        Harvey2247

                        Resident 2017

                        5/7/2017

                        The office team was very helpful the location is perfect very welcoming I'm very happy with my move… See More >
                          Review Author Icon

                          Lib85

                          Resident 2017

                          5/5/2017

                          Experience here has been great! Apartment is very large and completely renovated. Staff is friendly and takes great care of tenants. Been an awesome place to live.

                            Review Author Icon

                            anonymous

                            Resident 2017

                            5/5/2017

                            I just moved in last month in a renovated one bedroom and I immediately fell in love with the place. It's absolutely beautiful. The staff is great. Maintenance responds quickly. Clarendon Heights does an amazing job to make you feel welcome. I've lived at… See More >
                              Review Author Icon

                              ccg1394

                              Resident 2017

                              4/26/2017

                              After living in an outdated, run-down apartment with everything from leaky ceilings, faulty appliances, flaky management and neighbors who damaged our property, it was such a relief coming to Clarendon Heights. Amanda and Nekeia restored our faith in apartment living and welcomed us right away.… See More >
                                Review Author Icon

                                mkielar

                                Resident 2016 - 2017

                                2/13/2017

                                Such great staff-and an enjoyable community to live in!

                                  Review Author Icon

                                  diradoma

                                  Resident 2014 - 2017

                                  2/7/2017

                                  The Clarendon Heights complexes have made me feel super comfortable in Syracuse. I haven't lived in many other apartment complexes before, but I have visited many of my friends complexes for comparison. I would have given all ratings 5 stars, but it isn't uncommon to… See More >
                                    Review Author Icon

                                    Kaitlyn0214

                                    Resident 2017

                                    1/20/2017

                                    I've recently moved into Clarendon Heights, and so far its been nothing but a positive experience. From the moment I first called to seek an apartment back in November, to when we got our keys in the beginning of the month, everyone has been extremely… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2016 - 2017

                                      1/14/2017

                                      ClarendonHeights is an excellent complex to live at if you want quiet, safety, friendly people, cleanliness, and managers that make signing a lease to making sure you are comfortable when you move in. Never had a winter in Syracuse, NY and WOW the snow! The guys… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2017

                                        1/9/2017

                                        I felt welcome the second i arrived. The property managers are extremely nice and helpful and make you feel at home. My apartment was very clean when i arrived. I am overall very happy that i chose Clarendon Heights.

                                          Review Author Icon

                                          alexagreenberg

                                          Resident 2015 - 2016

                                          12/23/2016

                                          I've lived in Clarendon Heights for about a year and a half now and overall have had a great experience. My apartment was recently renovated right before I moved in and I loved how open the apartment feels. You can hear the neighbors at times,… See More >
                                            Review Author Icon

                                            ashleymenard222@gmail.com

                                            Resident 2014 - 2016

                                            12/20/2016

                                            Clarendon Heights is great! Well kept and great maintenance.

                                              Review Author Icon

                                              natalieazeez

                                              Resident 2016

                                              12/7/2016

                                              Clarendon Heights is the ideal apartment community for anyone. The staff within the office at Clarendon Heights is not only professional, but very welcoming and friendly as well. Maintenance is available whenever you need them and they are very responsive. Regardless of the extent of… See More >
                                                Review Author Icon

                                                AdaM9514

                                                Resident 2016

                                                12/6/2016

                                                I am a college student and happy to call Clarendon Heights home! A very nice neighborhood that's tucked away out of the city. The apartments are very nice even the nonremodeled ones, which is what I have. The staff is very nice, this includes… See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2016

                                                  11/29/2016

                                                  Great community, relatively safe. Very good landscaping and maintenance assistance. Quality staffers and spacious apartment.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Parking
                                                    Other
                                                    • Fitness Center
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Storage Space
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    It s Time to Come Home! Clarendon Heights We are not just apartment buildings we are a community. Minutes from downtown Syracuse and Syracuse University Spacious, updated apartments with gorgeous views surrounding the city of Syracuse Several different styles of 1 or 2 bedroom apartment floor plans Situated in a private location tucked away from the bustling city life Just minutes to the major hospitals Close to Armory Square, the OnCenter, Alliance Bank Stadium, the Carrier Dome & Destiny USA Pet Friendly (cats) Full-time maintenance with emergency service On-site Professional management 24-hour emergency maintenance
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    DLH Properties, Inc.

                                                    C
                                                    C
                                                    Communities
                                                    27

                                                    Questions & Answers (2)

                                                    Anonymous
                                                    Asked on: 07/05/2018
                                                    Q: Is there an in-unit washer and dryer in every apartment or just certain ones?
                                                    Manager

                                                    07/06/2018

                                                    Clarendon Heights
                                                    A: There is a laundry room with washers and dryers in each building, but they not inside the units. Let us know if you have any other questions!
                                                    Anonymous
                                                    Asked on: 02/15/2018
                                                    Q: For people who have lived here for more than one year, does your rent increase each time you renew your lease?
                                                    Manager

                                                    02/16/2018

                                                    Clarendon Heights
                                                    A: Hello, Thank you for your inquiry. Rents tend to increase based upon the market rent in the surrounding area. There have been times where rent has not increased upon renewal. Should you have any further questions, feel free to contact us in the leasing office at your convenience. Thank you. A. Edwards

                                                    Frequently Asked

                                                    Based on 132 number of votes by renters, Clarendon Heights is currently rated 4.2 out of 5 stars.
                                                    Clarendon Heights is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Clarendon Heights is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Clarendon Heights is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Clarendon Heights is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Clarendon Heights is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Clarendon Heights is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    DLH Properties, Inc.
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths

                                                    Check Availability

                                                    Clarendon Heights

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Clarendon Heights is an apartment in Syracuse in zip code 13210. This community has a 1 - 2 Beds, 1 - 1.5 Baths, and is for rent for $1,300. Nearby cities include Mattydale, Baldwinsville, Jamesville, East Syracuse, and North Syracuse.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.