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High Acres Apartments

5111 Ball Road, Syracuse, NY 13215
9%
42
Reviews
9%
Apartment Rating
37%
City Average
03/13/14
Resident

Its a nice property, but its run by the rudest bunch of "customer service representatives" you will likely ever encounter. I have lived at the property for just over two years and my biggest complaint stems from the office staff and… Full Review ▶

01/24/14
Resident

I hate this place with a passion! So glad I got out! Office staff is horrendous especially Melissa the manager and peter the maintenance guy. Very rude making inappropriate comments when they think no one is listening. Dogs are allowed out… Full Review ▶

11/24/13
Resident

I love living at high acres but the rent is crazy. been here 2 years n am now moving to Manlius to another townhome at least 200$ cheaper a month. if the rent wasn't so high I wouldn't think of leaving.… Full Review ▶

03/16/13
Resident

My family (three adults) moved into High Acres two years ago. Like many of the posters on this site, it looked nice, felt safe, and was close to everything. We are now in the process of moving. Why? 1. Although background… Full Review ▶

02/14/13
Resident

I moved into High Acres 6 months ago, and absolutely love it! I see that other posters/reviewers don't recommend it, but my personal experience has been positive. I am a young woman and live alone, and have never once felt unsafe.… Full Review ▶

12/23/12
Resident

We moved here because it looked like a very nice community. Now being here for a little over a year. We would DEFINITELY MOVE OUT! The only reason we stay here is because of the school district. Plus they have nice… Full Review ▶

12/03/12
Resident

The property has lots of potential but that potential is wasted under current management. The units are quite small for the price they are asking, and you can literally hear every word of your neighbors phone calls because the walls are… Full Review ▶

11/19/12
Resident

I Lived In High Acres For a Year and It was The worst Experience of My life I Lived There with Four of My Friends From College The Super would Come into Our Apartments To Let us know we were Making… Full Review ▶

10/04/12
Resident

High Acres is a waist of money! Within 5 months of living there one out of two of the dryers in the basement stopped working and instead of fixing it they just slapped a sign on it stating that it didn't… Full Review ▶

03/01/12
Resident

WOW...how WONDERFUL to be OUT of High Acres, and JUST in the nick of time, as I am now reading in the newspaper (and you can check for yourself on syracuse.com - just type in "High Acres") THAT THERE ARE HOME… Full Review ▶

09/06/11
Resident

When we first moved here, we were very excited because it was better then what we used to have. However this is now changed. Just a few examples, we have a dog and we are told we couldn't have her on… Full Review ▶

08/10/11
Resident

I have to agree with previous reviewers --- what was once the best place (bar none) to live in the area, has now become an adjunct dormitory for Onondaga Community College students....students are continually moving in and out -- they are… Full Review ▶

08/03/11
Resident

We rented a nice townhome and it was really nice when we lived there up until the about the last year. College students moved in and had loud parties and took our assigned parking spot! And they would refuse to move… Full Review ▶

07/05/11
Resident

We moved into this property some years ago and things were good. Nice and secluded, quiet clean, however the property manager is a downfall. She is unprofessional and apparently anyone with money in their pocket are allowed on the property. So… Full Review ▶

05/26/11
Resident

I lived here from 2005-2008. Looks like it's gone downhill. It was okay when I lived there. The walls/floors are VERY thin. You can hear your neighbors' talking. Luckily I lived in a building with older, mature folks. Sounds like a… Full Review ▶

05/19/11
Resident

I have been going through living hell for the past 8 months. The tenants upstairs are young punk lacrosse players who play ball in the apartment, have parties ALL NIGHT EVERY NIGHT and slam the slider in their bedroom directly above… Full Review ▶

10/23/10
Resident

I'm shocked and saddened reading how HAA has declined over the yrs. My ex and I lived there just after we were married. I remember the pool, grounds, apts were lovely plus we had no problem w/parking. I think we paid… Full Review ▶

10/07/10
Resident

I am a current resident and I must say since Morgan took over the property it has been going downhill. We were just told that we not longer have assigned parking and its free for all. Also its full of Noisy… Full Review ▶

09/23/10
Resident

I loved living here but every year they upped the rent by 25 per month... burining my basic 2 bedroom town house to 1000/month. Do not expect to be paying 800 as displayed on the website. Also when you move out… Full Review ▶

08/30/10
Resident

I have lived at High Acres since 2006. At that time, it was a WONDERFUL place to live. HOWEVER, when Morgan Communities bought this property in 2007, I was WARNED to GET OUT! I did not...I stayed. The decline was slow… Full Review ▶

08/29/10
Prospective Resident

Watch out for this place, they will get you when you move out. Very unprofessional management. Full Review ▶

10/05/09
Resident

After living at High Acres for over a year, I would not recommend this housing community to anyone. They are friendly and pleasant to get you in the door, but once you sign the least you're just a another number and… Full Review ▶

06/29/09
Resident

I have lived in a townhouse in High Acres for 1 year. We are moving to a new city, otherwise would renew my lease. I have enjoyed the quiet location, and great neighboors that we have. I see reviews about car… Full Review ▶

04/11/09
Resident

I've lived in a townhouse at High Acres for 6 months now and have been extremely happy with the facilities and the maintenance. The leasing manager is very helpful even after I signed the lease. The snow is normally removed by… Full Review ▶

03/18/09
Resident

I have lived here for 2 months. Maintenance does a pretty good job and usually responds quickly to calls. They come often when you first move in due to older appliances. Snow removal is a problem if you must wake up… Full Review ▶

02/01/09
Prospective Resident

I lived here for a year now.. I can tell you this place really looks cool from inside and office staff is really friendly but once they have you sign the lease, they are not helpful at all. IT is very… Full Review ▶

01/01/09
Resident

The following are some of my observations that may help prospective renters looking at this place, make an educated decision: a. Walls are paper thin, so hope that you will have quiet neighbors. b. The basement floods when it thaws or… Full Review ▶

12/21/08
Resident

Today is Sunday December 21, 2008 and it is 2:12pm in the afternoon. I just found a tenant that lives in my building, that is in her eighties, shoveling snow from my buildings entrance way because the management here does a… Full Review ▶

11/23/08
Resident

I've lived here 8 years. Since the complex was purchased by a group of venture capitalists the place has been going down the tubes. They'll rent to anybody so the complex is becoming full of loud drunken college students who drive… Full Review ▶

10/10/08
Resident

It seems that management is letting college kids destroy our peice and quiet! These little bastards are starting to pop up everwhere being noisy and just plain disgusting. I really don't think they have standards for living here anymore. I think… Full Review ▶

01/02/08
Resident

Things are changing this year as the new management comes in. It's unclear whether the changes will be mostly positive, negative, or what. One change that affects a lot of tenants is that they abolished trash pickup at the apartment doorfronts,… Full Review ▶

11/15/07
Resident

I was generally happy at High Acres...until I moved out. It took 4 months to get back my security deposit. After about 10 phone calls I received my deposit. When I did get it I was charged $250 for "cleaning" on… Full Review ▶

11/05/07
Resident

It is really too bad that management is renting to anybody who thinks they want to live here. When I originally moved here it was hard as heck to be signed for a lease being younger than most of the tenants… Full Review ▶

08/28/07
Resident

A roommate and I rented a place at High Acres after falling in love with how the complex looked on the outside. Please don't make the mistake I did. To be fair, here's the good things: The grounds are well kept.… Full Review ▶

04/02/07
Resident

Once you sign your lease don't expect any great level of service. They do a good job with the cosmetics but the mechanicals (especially the awful AC units), cabinetry and bath fixtures are 30 years old and show it. If you… Full Review ▶

11/21/05
Resident

Full Review ▶

07/12/05
Resident

Maintenance and staff are very professional and very courteous whenever there is a problem. Nice neighbors, no crime at all!!
No noise problems. Great location!! Full Review ▶

11/02/04
Resident

I've been here almost a year, and will gladly renew. It's a lovely location - even if it's somewhat inconvenient to some things. The staff are very friendly and professional. I've called maintenance twice because of broken tokens in the washing… Full Review ▶

06/07/03
Resident

Full Review ▶

03/08/03
Resident

High Acres seemed like a dream locale after living in a downtown apartment with crime problems. The location is beautiful. However, we encountered crime here as well. Our car was burglarized twice, the first time the stereo was stolen. We encountered… Full Review ▶

02/05/03
Resident

This place is the biggest joke I have ever seen I don´t know what is worse getting your storage room robbed or your car.If it´s not the vandalism is, maybe it´s getting your faucet fixed wrong 5 times before you get… Full Review ▶

12/27/02
Resident

I´ve never dealt with such profesionalism, outstanding service and committment to tenants. The management and staff have been extremely accomodating, pleasant and ALWAYS available with the quickest most efficient service I´ve ever experienced. The premisis is beautiful, and the apartments, townhouses… Full Review ▶

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