They use false adverstisement as a way to lure people into signing their lease. The leasing agent expressed to me that the building I was moving into included heat. They had me sign a lease under false pretince. Well a month later I get a heat bill in the mail. I go into the leasing office and talk to the leasing agent that showed me around. She admitted to me that it was her mistake and that she would tell her manager. Well Amy, the new manager said that it wasnt'anything that they could do....--------!! I 've tried contacting the regional manager and corprate office and no one has yet to respond..what type of professional buisness is this...DON"T MOVE HERE....THESE NEW KARAM PEOPLE ARE RUDE, UNPROFESSIONAL AND DON'T ACCOMODATE THEIR TENNATS!!

User Responses
From: Anonymous	Date: 12/12/2007
All the negativity surrounding Williamsburg and Karam is scary. I have not had the bad experience(s)that so many speak about. I booked my apartment under towne but did not move in until Karam. I like others was not told that I had to pay for water. Then I was told I would get a monthy bill. Then I was told that I must include the water payment with my rent. Okay, well that increased my expenses real quick. Needless to say, thus far I like Williamsburg but I feel I need to brace myself for the big let down. Please prove all these negative people wrong about your company!
From: Anonymous	Date: 12/27/2007
Karam IS horrid. I MISS Nikki, she used to handle any issue I had almost immediately. This new management crew is both rude and obnoxious, plus they can't seem to handle anything unless you threaten a lawsuit.
From: 2210williamsb	Date: 01/23/2008
It's a shame that the agent made the mistake with the heat...it would have been a good gesture to perhaps split the diffence or come up with a compromise. First of all, I AM NOT AN EMPLOYEE OF KARAM but am a 2 1/2 year resident of Williamsburg. While I must admit, I was not too happy with the way Karam came rolling in tearing the place apart without giving us, the residents, notice.....the results are great! The old dead trees are gone (which makes it safer to walk around by the way), painting is being done and I just got my new windows a few days ago! I hope the improvements continue! I must however, agree with many of the comments about the customer service of the office/management people. When one walks into the office, there are no smiling faces to greet you....no one picks up the phone 5 minutes before it's time for them to go home....you can hear in the girls' voices, that they don't know how to give good service to us (their customers).....and let's not forget about the "fun" functions that we used to have every so often....what happened to those? Karam, if you're reading this..."Kudos" for the improvements, but you need to work on your employees' customer service skills and attitudes and communicate upcoming changes to our community in advance and allow for feedback from your residents.

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