Brookstone Village

What is epIQ?

Brookstone Village

3515 Brookstone Drive, Cincinnati, OH 45209
(234 Reviews)
$1,312 - $1,925/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Managerā€™s Review Engagement

N/A

Percentage of reviews responded to

N/A

Managerā€™s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Brookstone Village Reviews

(234)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

John_K804

prospective ā€¢ Visited 2022

4/15/2022

It has been an absolute nightmare living here. Staff in the front office are very rude and money-hungry and lying about everything. Maintenance takes months and months and only got completed because I had to call and check up on it. Inside the apartment isā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2016 - 2018

    1/5/2021

    I moved out in August of 2018 due to mold. I was told my account was paid in full and I even received a refund due to damages and living in mold for months with a very small child. I was then sent to collectionsā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2020

      6/9/2020

      2 -star after living here for 8 months. Management has not been good, it has been frustrating. Really want to love this place, but they're making it hard. AC still not fixed after 2 requests and 2 weeks. Often submit the same requests 3-4 timesā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2020

        6/8/2020

        Do yourself a favor and find somewhere else to live. I can identify with just about all other negative reviews. Half your things wont work on move in.The leasing office is a joke. Maintanence people are nice enough, but never timely or effective rather whenā€¦Ā See More >
          Review Author Icon

          anonymous

          Resident ā€¢ 2019 - 2020

          5/31/2020

          Where do I even begin. If I wasn't in such a rush to move last minute this definitely wouldn't have been my place of residence. This place is far from worth $1600 a month and the fact that I can go across the street andā€¦Ā See More >
            Review Author Icon

            anonymous

            Resident ā€¢ 2017 - 2020

            3/30/2020

            My family loves it here! Resort living at its best. We have the Kensington and it's perfect for our family. I love the gym, kids love the pool and my wife loves the updated kitchen. They have a great clubhouse with barbecues and plenty toā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2019

              3/21/2019

              Awesome place to live! I live in a one bedroom with my dog. It's a great apartment and the area is beautiful. The complex itself looks really nice too. Always clean and feels grand pulling into home every time. The location could not be better.ā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2017

                11/3/2017

                Absolutely dreadful. The management here is useless. My contract guaranteed me a free 40in tv. I've called and asked five times and they keep making up excuses. The maintenance takes months to get back to you. I definitely do not recommend. The management is beyondā€¦Ā See More >
                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017

                  7/16/2017

                  We've had four instances of leaks from the ceiling and the maintenance team attempted to fix it once, and has since ignored the last three maintenance requests. They will nickle and dime you with utilities (my two bedroom apartment runs me $320/month) so ourā€¦Ā See More >
                    Review Author Icon

                    MatthewLemp

                    Resident ā€¢ 2014 - 2016

                    12/14/2016

                    Rats, floods, & trash! In the three years living here at Brookstone I have had the pleasure of dealing with three water main breaks, one flood, two instances of rats, overflowing trash, broken gates, and millipedes crawling out of the faucets! Avoid this dilapidated dump if youā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2016

                      10/25/2016

                      I have lived here for about a year and I absolutely loved it for the first few months after I moved in. However, the new management is very unfriendly and not helpful. They do not take care of the surroundings at all (tall grass, overflowingā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2016

                        9/25/2016

                        If you want to live in a moldy apartment come to Brookstone! We will not do anything for you. If you make a work order we won't show up. If you tell us you have mold we will not do anything until you call ourā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2014 - 2016

                          6/29/2016

                          I lived at brookstone for 2 years. The first year I lived there was great; maintance issues were fixed almost immediately, no issues with neighbors (it has always been very quiet) and I really enjoyed having the gym on site. I never have and stillā€¦Ā See More >
                            Review Author Icon

                            reynoj5

                            Resident ā€¢ 2016

                            4/5/2016

                            Awesome community! Moved in here from a place that we did not like what so ever. The management here is very attentive to your needs and makes sure that the property is well kept. Have had no problems with the noise from neighbors either. Iā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              prospective ā€¢ Visited 2016

                              4/4/2016

                              Recently moved in and i couldn't be happier. They've been more than helpful with any of our needs! Truly happy with our move here!ā€¦Ā See More >
                                Review Author Icon

                                lpetrusha

                                Resident ā€¢ 2016

                                4/5/2016

                                I would definitely recommend Brookstone Village. Great staff, good location, and a safe community!

                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2015 - 2016

                                  3/16/2016

                                  I like apartment. So quiet. Good environment. Friendly neigbor.

                                    Review Author Icon

                                    CincyRenter5

                                    Resident ā€¢ 2013 - 2016

                                    3/14/2016

                                    Brookstone has to be one of the biggest bait and switch apartment complexes in the Cincinnati area. Using the word luxury is an absolute joke. Starting at the front gate, expect the front gate to be broken at least a few days everyā€¦Ā See More >
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2015 - 2016

                                      3/6/2016

                                      I have really had a great experience here so far. I love the location, it is very close to the freeway and pretty much everywhere you need to get to. The staff is very friendly and helpful and willing to work with you. If Iā€¦Ā See More >
                                        Review Author Icon

                                        Sanahussain

                                        Resident ā€¢ 2014 - 2016

                                        3/1/2016

                                        Convenient location, close to intestate 71 and 75, and a bunch of stores. One row of the apartments are close enough to a freight rail road which can be disturbing, but the other side is quiet. Nice quiet neighbors. ā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2016

                                          2/17/2016

                                          Staff was very helpful, great location and good moving experience

                                            Review Author Icon

                                            dkitc15

                                            Resident ā€¢ 2016

                                            2/9/2016

                                            I just recently moved to Brookstone Village but have had a great experience so far. The location is perfect with everything you need very close by in Oakley. The staff is easy to work with and are very quick with maintenance requests. I feel veryā€¦Ā See More >
                                              Review Author Icon

                                              lewald5

                                              Resident ā€¢ 2016

                                              2/7/2016

                                              I have lived at Brookstone for a short time, but in that short time, I have been incredibly pleased with the apartment complex. The staff in the office is quick to respond to emails, questions, phone calls, etc. Living alone, I feel very safe behindā€¦Ā See More >
                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2015 - 2016

                                                2/13/2016

                                                My personal experience and opinion regarding the "award-winning, luxury apartments": 1- Please notice the newly-constructed white fences near the leasing center and pool. They were constructed to hide rail road tracks and an abandoned building where homeless people live. These tracks are important to hideā€¦Ā See More >
                                                  Review Author Icon

                                                  Kmolchan

                                                  Resident ā€¢ 2015 - 2016

                                                  1/29/2016

                                                  Very nice apartments, with central location to anything in Cincinnati! Nice community with a lot of young professionals helped me feel at home and meet lots of people when moving to Cincinnati for work. Maintenance is extremely helpful and quick. The ladiesā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Brookstone Village

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Brookstone Village is an apartment in Cincinnati in zip code 45209. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,925. Nearby cities include Norwood, Dayton, Bellevue, Mount Airy, and Lakeside.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.