The Chesterfield
1801 East 12th Street, Cleveland, OH 44114
877-827-0197  WEBSITE save favorite
AVERAGE RATING
recommended by:
24%

overall rating:
2.3
2.5
2.55 Parking:
2.4
2.44 Maintenance:
2.8
2.76 Construction:
2.7
2.68 Noise:
2.5
2.53 Grounds:
2.3
2.27 Safety:
2.2
2.21 Office Staff:
< | >

A reason why no good reviews in over a year...

From: rodgerdodger42
Date posted: 6/26/2009
Years at this apartment: 2008 - 2009
 
Read and review your lease before you sign.
This place is infested with bed bugs. When you call to have them spray, you are put on a waiting list because the company already has too many places to treat that week. You are supposed to wash your clothes in hot water then, but the machines in the basement do not supply hot water. I even found a bug in the basin down there last time. No fliers or anything are posted to tenants on how to eliminate this problem as a community. Cited by the health department.
Management never returns phone calls once you sign the lease. They simply expect that you will call them back if you still have a question or problem. I do understand that a new manager has been hired within the last month though. Thank the Lord!
The whole place smells awful. The parking garage is musty, the walkway to the apartment from the garage smells of week old trash and Chinese food, the lobby is a car air-freshener and the hallways are always tainted with ethnic food.
I have never been able to play putt-putt, tennis or swim in the pool as these facilities have always been un-useable or disgusting.
The place is very noisy with the RTA, slamming of apartment doors, rowdy college students and seemingly weekly 2am fire alarms.
Quality of the apartments is questionable. My shower has a recurring leak, the cabinets never close properly, the windows leak air and shouldn't be opened since they don't have screens.
The parking garage is never well-lit, often under water on the lower level and has paint falling from the ceiling onto your vehicle.

I have never had a problem with the maintenance staff though. Things were always 'fixed' that day or the following, and nothing was every stolen from my apartment.


Recommended: NO
Overall Rating
1 out of 5
Parking:
1 of 5
Maintenance:
4 of 5
Construction: 2 of 5
Noise:
2 of 5
Grounds: 2 of 5
Safety: 1 of 5
Office Staff:
1 of 5
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