We lived here for 3 years and experience the old and new management companies. The Connor Group is the new owner and they are lousy - they say "yes" to every complaint/request but rarely follow up unless you yell at them. They have a huge turnover problem with the assistant managers and the new people have no clue what they are talking about.

The previous management was great - friendly & they followed up. Since Connor took over, my wife's car was broken into and had her stereo stolen. There was a police raid on the apartment building adjacent to ours (always a pleasant feeling to come home to). The quality of residents declined significantly with the new management - could smell pot, people stopped picking up after their dogs, beer cans were everywhere, they had to close the pool for a while because of people littering in it. Maintenance went downhill...you would receive messages the day of the repair/maintenance which is not fun when you have pets and are worried they might run out. My wife actually took a day off from work for the maintenance people and they never showed up!

Most of the lights in the parking lot didn't work and it took months of calling and complaining to fix some of them. The lights in our hallway went out several times which made navigating them in the dark very dangerous. When the big ice storm hit this past winter, they didn't clear the sidewalks EVER and I almost broke my neck a dozen times when walking the dog.

On the plus side, the apartments are nice - roomy with lots of features & big balconies with a nice view of the woods if you have a back apartment. However, that doesn't make up for the increases in rent each year and the decrease in customer service each year (call me crazy but I expect service to increase if I am paying more money).

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