Had an absolutely horrible experience living in this Casto community.

User Responses
From: cincyboy79	Date: 06/29/2005
you shouldve elaborated and gave a better description so that people could find this review helpful
From: jk5657	Date: 09/07/2005
I also feel that Casto Mgmt is really a company that I will NEVER deal with again. Their attitude is reprehensible. After living in a community for two years and never having been late with a rental payment, I was detained in Louisiana for a few days transporting troops. Upon my return and being ONE DAY late on my rent, I was confronted with a letter asking me to vacate the premesis. This also included a threat of eviction etc. etc. An absolute abomination!! No credible company treats their customers in that fashion. Not a friendly reminder, phone call or anything. Just GET OUT OF MY PROPERTY !!!! I assure you that upon expiration of my lease, that will be the end of any contact with Casto in the future.
From: superninja	Date: 02/13/2007
Hey, jk? If you don't pay your rent when it's due, they are legally obligated to give you a 3 day "pay or quit" notice. They are not obligated to give you a phone call or a reminder, you're an adult and they're not your babysitters. Sorry bout the job deal, but maybe you should've dropped off the check before you left.
From: Anonymous	Date: 02/13/2008
My friend lived here a little over a year ago and didn't have any qualms with management or anything, but I can see where jk is coming from. I have paid part of my rent a few days late before (I pay 1/2 on the first, 1/2 on the 15th), and the management company I presently have a lease with issued a 5 day pay or vacate letter crammed under my door at 5pm on the 15th. If the place you rent from (like mine) has a late rent policy, they are supposed to abide by it or the state policies, whichever is less strict. I bypassed the building management and went straight to corporate stating violation of their own contract and the fact that they were in possession of a portion of the rent, which by Illinois law at least gives the tenant the right to remain until the end of the month. If the company accepts a partial payment, they cannot issue you that pay or vacate letter, and if they have a late policy, they cannot issue that letter until the end of the "late" time frame in the policy. However, back on topic, my rent was late once because I was in the hospital for 2 weeks, and another time because I was exercising my contractual rights to withold rent until a repair request I'd put in 3 weeks prior was addressed. They issued an apology and waived the fee for when the repairs weren't addressed, and they waived the late fee for when I was in the hospital when I showed my admission/discharge papers. They're nosey, but they did their job. The only other time it was late, I deserved it. :P

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