If you hate yourself and
1. like impredictible shower that changes every minute from warn/cold...
2. like no heat in the middle of winter...
3. like management company that does not respond unless you call them multiple times
4. do not care about garage door
5. do not mind live in the building that had to be renovated decades ago...

go and live in west court...

User Responses
From: Anonymous	Date: 01/22/2008
The review in April 2004 is still accurate even though ownership changed. There is NO HEAT in this place, unless you call a constant temperature of 60 degrees heat. If you call the management, they tell you no one else is complaining. Then you talk to your neighbors, and everyone is calling them. Stay away from anything owned by AIY Properties until the get it together. This is a beautiful, convenient building but the heating system probably needs $100,000 overhaul which will never happen.
From: Anonymous	Date: 04/09/2008
The worst management one can ever have. Our apartment - West Court on lake ave, got broken into and they changed some cheap lock. Two months later my apartment got broken into. I called the emergency maintenance phone number the whole night and left at least three messages. They never got back to me that night. I had to spend one night in hotel with door open. I went to talk to the management. They blamed it on the malfunction of the locks. The ceiling is leaking when it is raining. I've been calling them at least once a month, never got any response.
From: Anonymous	Date: 04/14/2008
OMG my ceiling is leaking also i typed up a letter telling them if all my problems where not fixed i was depositing my rent with the court! You might want to try that or call the city or even go on the website for the city of lakewood and get the tenant/landlord laws.
From: vistaviewblue	Date: 04/15/2008
I also have problems with AIY. We live there because we have a dog. Its been endless - we have called to report not having heat, no response from management. We ended up heating the apt. with a space heater. When calling to request general maintenance, it normally takes a week for something routine like a sink being stopped. Management and office staff rude and often unresponsive. Our rent is ridicilous and we only tolerate spending that much because we expect someone else to deal with the maintence. Needless to say, we are saving for a house. Oh yeah, we expierence the dead body smell also. Its been a awful expierence. Just writting the check monthly is a miserable expierence.
From: Anonymous	Date: 05/15/2008
AIY is full of S---... from millie to the office staff to the management property to the entire company, its all completley bogus! i will never, ever understand them or the reason anyone would enlist them as property managers, ever!
From: Anonymous	Date: 09/02/2008
After living at West Court for 1 year, I can say that all of the above reviews are true. Heat in the winter is nonexistent. I called management, maintenance repeatedly between November and February and got no response. Finally, a tenant sent out a letter to the entire building stating our rights, etc. and our need to report the situation to the city. Office staff is rude and not helpful... feel as if you are "bothering" them if calling with a common question. Showers are a joke, dodging scalding hot water or bitter cold every 3 minutes. Don't do it!
From: Anonymous	Date: 11/12/2008
I have lived at the Westcourt for 2 years, and recently bought a house in Strongsville. Although I do understand all of the concerns with no heat and maintenance issues, I feel AIY was a good property owner, and I say this because I had little problems there. What people don't realize is after owning a house how much work and money is put into that, and from the view point of a property owner and the amount of buildings they owned they were trying to be cost effective. If you want to live in a new updated building that you control your heat, then spend the money to do so. Also, you have to take into consideration that these are old buildings, almost over 100 years old, and to do updates would cost so much!!! Again I understand heat issues and maintenance issues but once you own a home, you may understand that these complaints are minute compared to the expenses of owning a home, so suck it up!!!
From: Anonymous	Date: 12/23/2008
I lived at the Edgewater for a year and couldn't wait to get out. Don't ever rent from AIY unless you enjoy: gas leaks, no heat, your neighbors toilet leaking into your place, and continuously nagging them to fix things only to find out the repairman doesn't know how to repair ----. He told me my stove wasn't leaking gas after the gas company told me otherwise and then proceded to ask if I had a bobby pin so he could clean out the burners...IDIOT! So, don't rent from AIY unless you want to be cold, pissed off, and continually wondering if your health is at risk.
From: Anonymous	Date: 04/23/2009
AIY is AWFUL!!! DO NOT rent from them! I have lived in West Court for 2 years and am finally happy to say that I am moving out. I didn't have hot water for nearly a year. Their maintenance staff - well basically their entire staff - is completely unresponsive. Most people hardly have heat in the winter. Taking a shower is a nightmare - you are sure to be scalded followed the next second by ice cold water. The garage door and elevator are usually broken. When you call the office, no one ever calls you back, no matter what it's about. I am convinced that my apartment could be on fire and they wouldn't return my call. As a matter of fact, there was a fire in the building a couple of weeks ago, only to find out that there is no fire alarm system in the building and no one came to alert us of the fire. Luckily I saw the firetrucks and went outside with my dog. Unfortunately I can't say enough bad things about them. They have made living in that building a complete nightmare - I despise writing a rent check to them.
From: Anonymous	Date: 05/01/2009
I have lived in West Court for 5 years and have had two different property management companies. I understand that management can't do everything; HOWEVER, it's been a month now the garage and elevator are still broken! I think the elevator started working the other day, but it's broken AGAIN. I called to tell AIY when it happened initially and to have someone call me back, no one called me back. I had some repair work done in my apartment recently, and the maintenance people were nice; HOWEVER, when I asked to have it done the individual I talked to at the AIY office was rude and made me feel like I was out of line about having things repainted and tile replaced. I've been paying rent for five years!!!! With the garage door stuck open, our security is also at risk. AIY doesn't seem to care about the safety of their tenants. I suggested the garage door be manually opened and closed to at least look safe, but they said other tenants would complain about having to do that. My neighbors who park in the garage have told me they want the door shut. Regarding the fire, totally true what the person said above. Since our building is near the fire station, we constantly hear emergency vehicles and it is not unusual for an every day occurrence. I had no idea we even had a fire in the building until I opened my door and smelled the smoke. I also didn't know the fire trucks were parked next to the building, as my window does not face the street, until I went outside. I didn't want to go to work that day, I was afraid of leaving my dog alone. Wrap up - don't live in an AIY managed property unless you want to put your safety, sanity and pets at risk. As soon as I have enough money for a house, I'm out.
From: Anonymous	Date: 09/08/2009
I've lived in the West Court for almost a year. The Fire Department told me that a cars transmission overheated in the garage causing a burning odor and at no point was anyone in danger. I will say that yes sometimes the elevator goes out but it's only four floors. I had no problems with the heating through out the winter. It's winter in Cleveland, buy a blanket. The shower situation is not that bad, when I first moved in it was a little back and forth but now seems to be fine. It's a great neighbor hood. I love this building, it's super quiet and I can not complain....

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