#21,101 #3 #567

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The Drake

6503 Marsol Rd , Mayfield Heights, OH 44124
(113 Reviews)
$710 - $1,450/mo
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Move-In Specials

FALL SAVINGS!! GET 1 MONTH FREE RENT! - Apply and put an initial deposit down between 10/17/23-11/15/23 and receive ONE MONTH FREE RENT! On available 1 bedr...

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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 380 sq. ft.

$710

See Floor Plan Details

1 Bedroom

1 Bed 1 Bath

1 Bed, 1 Bath | 652 sq. ft.

$850 - $910

1 Available Unit

See Floor Plan Details

2 Bedrooms

2 Bed 1 Bath

2 Beds, 1 Bath | 800 sq. ft.

$900 - $930

See Floor Plan Details

2 Bed 1.5 Bath

2 Beds, 1.5 Baths | 800 sq. ft.

$950 - $1,290

See Floor Plan Details

3 Bedrooms

3 Bed 2 Bath

3 Beds, 2 Baths | 1,392 sq. ft.

$1,350 - $1,450

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The Drake Reviews

(113)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

8/5/2023

They came in my apartment without my permission.

I currently live here. When we had our last cold front, (Dec of 2022) the heat was turn down low enough as to not freeze the pipes. Management did not communicate to us that this was going to happen. Many of us were not preparedā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2019 - 2021

    6/25/2021

    Please do not waste your time with this complex until they get their staffing team together. This is the worst apartments I ever lived in. The leasing agents donā€™t answer the phone but instead just watch the phone ring (rude). They most definitely have aā€¦Ā See More >
      Manager

      7/13/2021

      The Drake
      Thank you for taking the time to leave us feedback. We are saddened to hear that you are unhappy with your experience. We urge you to reach out to us directly at 440-449-5800 so we can rectify any issues that you are facing.
      Review Author Icon

      anonymous

      Resident ā€¢ 2018 - 2021

      6/15/2021

      The staff just looks at the phone ring. Noons ever answers or gets back to you. They donā€™t give a crap about whatā€™s going in your apartment all they care about is the money. Very horrible service. Would not recommend ever.ā€¦Ā See More >
        Manager

        7/6/2021

        The Drake
        Thanks for taking the time to leave feedback. Please reach out to us at 440-449-5800 with more information so we can address the issues you are facing. We're confident that we can turn your experience around, and we look forward to getting any concerns corrected.
        Review Author Icon

        anonymous

        Resident ā€¢ 2019 - 2021

        4/24/2021

        There are bed bugs, and leaving like that is miserable. Be ready for an office worker to interrupt and yell at you. Also, be ready that you submit them a paper but they will give it to another person. No apologies, just pay your rent,ā€¦Ā See More >
          Manager

          4/27/2021

          The Drake
          Weā€™re very sorry to read that youā€™re unhappy with your experience. Your feedback is what drives us to improve and given the chance, weā€™d like to look into the issues youā€™re experiencing. Please feel free to contact us at 4405696882. Our team would be happy to assist you.
          Review Author Icon

          anonymous

          Resident ā€¢ 2020 - 2021

          2/6/2021

          This place has a very bad roach problem. I was moved from one building due to roaches and now in a completely different building and still roaches. The same exterminator comes and there is still a problem. Iā€™m not even sure if management cares. Ifā€¦Ā See More >
            Manager

            4/27/2021

            The Drake
            We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please reach us directly 1-440-569-6882 and our team will be happy to assist and help resolve these issues.
            Review Author Icon

            anonymous

            Resident ā€¢ 2014 - 2020

            5/28/2020

            I've lived at the Drake through 3 different managements, but the newest management is terrible. For starters, They do not use the gate, so it's not a "gated community" (meaning anyone can come and go as they please). Older management would keep the halls andā€¦Ā See More >
              Manager

              4/27/2021

              The Drake
              Weā€™re disappointed by your feedback. Weā€™d appreciate the chance to go over your concerns and appropriate solutions so please contact us at tel:+14405696882. Weā€™re confident that we can turn your experience around, and we look forward to getting any concerns corrected.
              Review Author Icon

              anonymous

              Resident ā€¢ 2013 - 2018

              3/14/2020

              Run far away. We lived at the Drake for seven years (used to be called the Marsol), and things didn't get better when the new owners took over. We had to have our bathroom ceiling repainted several times because of the excessive mold - evenā€¦Ā See More >
                Manager

                4/27/2021

                The Drake
                Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to us if there is any way we can rectify this issue.
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                8/29/2019

                I have been living here for the last 2-3 years. I have never had an issue until now. Recently my air conditioner started leaking into the apartment. It is ruining my carpet and my couch. There is also an electrical outlet right underneath so forā€¦Ā See More >
                  Manager

                  4/28/2021

                  The Drake
                  We are so disappointed to hear your experience wasn't up to par. We'd appreciate the chance to hear your concerns in-depth and suggest appropriate solutions. Please contact us at 440-569-6882. We're confident that we can turn your experience around, and look forward to getting it corrected!
                  Review Author Icon

                  Chelsea_R432

                  prospective ā€¢ Visited 2019

                  5/1/2019

                  I had a great tour with Madeline! She was very professional and personable. The apartments were very clean, I saw two models an older model which was very nice and an upgraded apartment which was to die for. I'm very please and will be applyingā€¦Ā See More >
                    Manager

                    5/2/2019

                    The Drake
                    Thank you for taking the time to leave a review! We are so glad to hear that you had a great tour! Please feel free to reach out to the office with any questions you may have on our application process (440) 449-5800.
                    Review Author Icon

                    anonymous

                    prospective ā€¢ Visited 2019

                    4/24/2019

                    Mrs. Madeline is the best leasing agent! She made sure to touch every aspect of this beautiful property! We enjoyed every aspect of our tour and her enthusiasm was amazing! The Drake is beautiful and all the amenities bring it all together.

                      Manager

                      4/26/2019

                      The Drake
                      Thank you for taking the time to leave a review for our community! We are so glad to hear that you enjoyed your tour! I will pass your compliments along and please feel free to reach out with any questions (440) 449-5800.
                      Review Author Icon

                      s.akter

                      Resident ā€¢ 2019

                      1/10/2019

                      i had left a message on facebook page for the Drake building regarding the referral credit and they have removed the post. i had contract the property manager and left a voicemail have not heard anything from her.

                        Manager

                        1/10/2019

                        The Drake
                        We are sorry to hear we have not been meeting your expectations. Please contact the Property Manager directly at (440) 449-5800 so we can further discuss these concerns. Thanks.
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        11/19/2018

                        After the office lost half of my rent from the previous month i was ask to have it recovered and if i did not do so then my rent which I paid and on time for both month that it would be returned back toā€¦Ā See More >
                          Manager

                          11/20/2018

                          The Drake
                          We're sorry to hear you experienced this issue. Please contact the Property Manager at (440) 449-5800 so we can further discuss. Thanks.
                          Review Author Icon

                          Daniel2018

                          prospective ā€¢ Visited 2018

                          7/14/2018

                          I wouldn't be surprised if The Drake accepts Section 8. As soon as my husband and i walked in the leasing office we were greeted by the most ignorant, incompetent, unprofessional woman we have ever met. I cannot even try to make this up. Sheā€¦Ā See More >
                            Manager

                            7/17/2018

                            The Drake
                            We're sorry to hear you experienced this issue. We'd like the opportunity to discuss your concerns with you. Please reach out to the Property Manager at your convenience (440) 449-5800.
                            Review Author Icon

                            ajf84c

                            Resident ā€¢ 2018

                            7/6/2018

                            Just experienced the worst professionalism of my life. My lease is up so I went to a month to month as I debate if i would stay here for a full year. Dishwasher has not worked since I moved in and lately I started noticingā€¦Ā See More >
                              Manager

                              7/9/2018

                              The Drake
                              Please contact the Property Manager at (440) 449-5800 so we can discuss this further. Thanks.
                              Review Author Icon

                              Dreika Wilson

                              Resident ā€¢ 2015 - 2018

                              2/4/2018

                              I've been at the Drake for 3 years now. I have had my hang ups (to be expected in such a large complex) but overall I like it here. I love the park like setting. There's a playground for my sons. I can go forā€¦Ā See More >
                                Manager

                                2/5/2018

                                The Drake
                                Dreika, Thanks for taking the time to review our community! We're happy to hear that you are enjoying our park-like setting, playground, and many other amenities. We'll definitely look into the feedback you provided!
                                Review Author Icon

                                kingsnacky

                                Resident ā€¢ 2017 - 2018

                                1/8/2018

                                This is a cheap complex so if your looking for something very in expensive this is your place. However it tends to be very noisy and maintenance is atrocious. None of this is necessarily the fault of the maintenance crew or the people in theā€¦Ā See More >
                                  Review Author Icon

                                  Shiree1989

                                  Resident ā€¢ 2015 - 2017

                                  8/11/2017

                                  BED BUGS INFESTATION I NEED TO BE LIVING RENT FREE UNTIL I MOVE ---- IS CRAZY!

                                    Manager

                                    5/3/2021

                                    The Drake
                                    Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, and we hope to make this right. Please reach out to (440) 569-6882 so we can rectify this issue.
                                    Review Author Icon

                                    alpinist06

                                    Resident ā€¢ 2015 - 2017

                                    7/31/2017

                                    Most unprofessional stuff I have even seen in andy organization. I do not know where to start. They took me around 200$ deposit, and they claimed that it was administrative money afterwards when I was leaving, on top of that they did not refund theā€¦Ā See More >
                                      Review Author Icon

                                      Marisa Rayford

                                      Resident ā€¢ 2017

                                      3/18/2017

                                      Dog poop and urine is consistently left in the apartment's front and back entrance and inside the elevators. I'd like to inform future tenants of The Drake Apartment's lack of professionalism when it comes to reporting claims regarding other tenants. I've submitted multiple messages toā€¦Ā See More >
                                        Review Author Icon

                                        anonymous

                                        Resident ā€¢ 2016

                                        11/30/2016

                                        I second the rater below me, worst living experience ever, and I've only lived here for less than 2 weeks. The staff is not friendly, not helpful, and are annoyed when you ask for assistance. In my first two weeks, we've had numerous problems. Uponā€¦Ā See More >
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2012 - 2016

                                          11/12/2016

                                          The worst living experience ever, most of the office and "maintenance" workers are no nothings. Some are friendly but the majority are all incompetent and their lack of experience actually shocks me. Many of the tenants are shady and the halls smell likeā€¦Ā See More >
                                            Review Author Icon

                                            anonymous

                                            prospective ā€¢ Visited 2014

                                            8/31/2016

                                            Do not live here. Worst apartment complex I've ever been to. From the sleezey sales people, to the lazy maintenance and up to uncaring management. They do not care for you, only your money. Once you sign, they will not hesitate to show you howā€¦Ā See More >
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2015 - 2016

                                              7/19/2016

                                              Terrible place to live. Do not trust the positive reviews as I'm pretty sure they're not all from tenants. It's really a coincidence that the positive reviews are within days of each other....I've been here 12 months and with each passing month it's gotten worse.ā€¦Ā See More >
                                                Review Author Icon

                                                A Ghost

                                                Resident ā€¢ 2015 - 2016

                                                6/19/2016

                                                Management is volatile and unstable. Renting here is comparable to borrowing from a check-cashing place. Black Hat business practices are treated as norm. 3 times in the span of one year, they tried charging us double rent, and each time they gave the same excuseā€¦Ā See More >
                                                  Review Author Icon

                                                  randomanalysis

                                                  Resident ā€¢ 2016

                                                  4/2/2016

                                                  All the below reviews are fake.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • cat Allowed
                                                      Restrictions: We are a pet-friendly community. We have a pet park for your furry friends to play in and stop in to get a pet treat when out and about our community. Pets Welcome Upon Approval. Limit of two pets per home. Maximum adult weight is 40 pounds. Breed restrictions apply and include: Akita, American Bulldog, Great Dane, Chow, Doberman, Rottweiler, Wolf Dog Hybrid, St. Bernard, Pitbull, American Staffordshire Terrier, Husky, Malamute and any mixed breed of the above mentioned.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    • dog Allowed
                                                      Restrictions: We are a pet-friendly community. We have a pet park for your furry friends to play in and stop in to get a pet treat when out and about our community. Pets Welcome Upon Approval. Limit of two pets per home. Maximum adult weight is 40 pounds. Breed restrictions apply and include: Akita, American Bulldog, Great Dane, Chow, Doberman, Rottweiler, Wolf Dog Hybrid, St. Bernard, Pitbull, American Staffordshire Terrier, Husky, Malamute and any mixed breed of the above mentioned.. Pet Limit: 1
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner
                                                    • Business Center
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • DishWasher
                                                    • Elevator
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • Patio
                                                    • Pet Park
                                                    • Playground
                                                    • Pool
                                                    • Refrigerator
                                                    • Tennis Court
                                                    • Window Coverings
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                                                    Leasing

                                                    Welcome home to The Drake apartments in Mayfield Heights, Ohio, a beautiful apartment home community that will elevate your lifestyle to new heights. From dining to outdoor recreation, it's all here. You will appreciate the friendly, casual atmosphere perfect after a hectic day. With Freeway 271 close in proximity, your everyday commute will be a breeze. If you are looking for convenience, you have come to the right place.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 05:30 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    AJH Management

                                                    D
                                                    D
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/15/2017
                                                    Q:Ā Do residents offer their apartment on AirBnB or other short-term rental sites?
                                                    Anonymous
                                                    Answered on: 11/15/2017
                                                    A:Ā No

                                                    Frequently Asked

                                                    Based on 113 number of votes by renters, The Drake is currently rated 2.7 out of 5 stars.
                                                    The Drake is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Drake is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Drake is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Drake is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Drake is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Drake is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    AJH Management
                                                    cat Allowed
                                                    Restrictions: We are a pet-friendly community. We have a pet park for your furry friends to play in and stop in to get a pet treat when out and about our community. Pets Welcome Upon Approval. Limit of two pets per home. Maximum adult weight is 40 pounds. Breed restrictions apply and include: Akita, American Bulldog, Great Dane, Chow, Doberman, Rottweiler, Wolf Dog Hybrid, St. Bernard, Pitbull, American Staffordshire Terrier, Husky, Malamute and any mixed breed of the above mentioned.
                                                    Pet Limit: 1
                                                    dog Allowed
                                                    Restrictions: We are a pet-friendly community. We have a pet park for your furry friends to play in and stop in to get a pet treat when out and about our community. Pets Welcome Upon Approval. Limit of two pets per home. Maximum adult weight is 40 pounds. Breed restrictions apply and include: Akita, American Bulldog, Great Dane, Chow, Doberman, Rottweiler, Wolf Dog Hybrid, St. Bernard, Pitbull, American Staffordshire Terrier, Husky, Malamute and any mixed breed of the above mentioned.
                                                    Pet Limit: 1
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    FALL SAVINGS!! GET 1 MONTH FREE RENT! - Apply and put an initial deposit down between 10/17/23-11/15/23 and receive ONE MONTH FREE RENT! On available 1 bedroom units only.*

                                                    Check Availability

                                                    The Drake

                                                    March 2024

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                                                    Baths

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                                                    The Drake is a 380 - 1,392 sq. ft. apartment in Mayfield Heights in zip code 44124. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $710 - $1,450. Nearby cities include Mayfield Village, Lyndhurst, Beachwood, South Euclid, and Richmond Heights.

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